Best Western Plus Hotel de la Regate

Name: Best Western Plus Hotel de la Regate
Address: 155 Route De Gachet, Nantes, france
Telephone: +44-204-505-9777
Rating: 4.2

Nantes, France

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About Best Western Plus Hotel de la Regate

location

The hotel makes the most of an exceptional location on the edge of the river Erdre, very close to Beaujoire Stadium and the exhibition centre. The city centre is a 15-minute drive from the hotel. Nantes Airport is approximately 20 km from the hotel.

facility

42 non-smoking rooms are located on 2 storeys and can be reached by a lift. The reception desk is open round the clock. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Parking spaces are available to guests travelling by car. Other services include medical assistance, a transfer service, room service, an alarm call service, a laundry service and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine, projector and photocopier is available.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed or a queen-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

Guests can enjoy a refreshing swim in the outdoor pool area. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. The fitness rooms are perfect for a comprehensive workout. A spa, steam bath and hydrotherapy treatments are available in the wellness area.

meals

Various dining options are available, including a non-smoking restaurant, a breakfast room and a bar. Bed and breakfast is offered as a catering option. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Best Western Plus Hotel de la Regate

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Currency Exchange
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  Shops
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  Conference Room
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  Room Service
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  Laundry Service
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  Bicycle Hire
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  Pets
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  Elevator/ Lift
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
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  EV Charging Station
Beauty and Spa
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  Spa
Building Information
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  Garden (m²)
Common Area
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  Game Room
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  Outdoor Furniture
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Cycling
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  Outdoor sports
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Room service
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Outdoor Pool(s)
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  Events
Transfers
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  Airport Transfers
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  Shuttle Service

Location

Around this property:

City Centre

0 m

Golf Course

3000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

211

Very Good

195

Average

Poor

Terrible

Recent Reviews: 478

User:Freedom11677081750
Trip type: Family
I don't understand why at check-in they require a security deposit of €200.00
28 Aug 2024
It is a pleasant undertaking. difficult to get to. That's why I only recommend it to anyone who wants to stay for a few days.breakfast at the level of this category of hotels.Spacious and pleasant rooms.Maybe I'll do it again with more time. this time it was just passing through...
User:sama24912023
Trip type:
Poor communication and accusations
18 Aug 2023
We had an issue with the floor of our bathroom being wet. After using the shower, we noticed it was leaking from under the bath. This was reported, but we were told as it was late it would not be possible to have it looked at. We were offered to move rooms, but as this was a joint room, we could use the bathroom of the other room so stayed. We mentioned the issue again the next day on check out and this receptionist was not aware but said she would have it looked at. The following day I had €200 deducted from my bank. I rang up to see why and was accused of making a mess in the bathroom, flooding it. I was told a technician could not find an issue and so it must be ‘guest error’. After multiple calls about the issue I finally received a call and was told that after a visit from a second technician, there actually was an issue and received an apology. While I appreciate the apology, I wasted a morning of my holiday worrying and dealing with this issue and do not appreciate having a random fine deducted from my card with absolutely no communication beforehand. There appears to be no system for staff to log issues reported by guests, as if the issue was communicated effectively to the morning staff, they would have been fully aware and would have had that staff members testimony. Instead I was told that they would have to wait until that staff member started later in the day to get ‘her side of the story’.In summary instead of receiving an apology for a fault in our room, we received an accusation and a fine. The poor communication made this all the worse.If this is the type of service Best Western are proud of, I will certainly not be returning or recommending your hotels.
User:Stormdog86
Trip type:
Hotter than the sun
09 Jun 2023
The rooms have no air conditioning. When we asked we were told they are an eco hotel, yet they have multiple single use plastics in the rooms (toiletries and amenities) and fans running all the time in the communal areas to keep it cool. Not very eco friendly after all!We will not stay here again.
User:Trip56655213336
Trip type: Couples
Great stay, newly renovated with lovely staff and food
11 Nov 2022
The hotel has been renovated and the decor is lovely. The staff are friendly and helpful. We was being lazy so chose to have the room service food. I didn’t hold out high hopes, as usual the food is not great. But the food was so good and then the breakfast was good too. We cannot fault this place.
User:Escape34007
Trip type: Business
Awful
27 Apr 2022
Lousy hotel this hotel is a disaster the rooms have no air con and are dirty and small . The staff at reception server wine that’s not say it is . The noise fromDogs barking in the am wake you up . The restaurant is not a real restaurant the breakfast is dismal. They charge £10 for electricity for a Tesla . Great setting awful hotel.