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Hotel Mercure Nantes Centre Passage Pommeraye

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Hotel Mercure Nantes Centre Passage Pommeraye

locationFrance, Nantes

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About Hotel Mercure Nantes Centre Passage PommerayeAbout Hotel Mercure Nantes Centre Passage Pommeraye

Location

This hotel is located right in the heart of Nantes.

Facility

The hotel has a lift and features 50 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day.

Meals

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Hotel Mercure Nantes Centre Passage Pommeraye Amenities at Hotel Mercure Nantes Centre Passage Pommeraye

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

395

Very Good

357

Average

72

Poor

22

Terrible

13

Recent Reviews: 859

  • User:Raa R

    Trip type: Couples

    Excellent central location

    rating08 May 2026

    Excellent hotel right in the centre an Nantes and Ideal for exploring the city. We had upgraded to a lovely, large room overlooking the surprisingly quiet street. The breakfast was traditional and included everything you could want to set you up for the day.The staff were very friendly and spoke good English.We will be returning soon.

  • User:Andrew Y

    Trip type: Couples

    Great base for exploring Nantes

    rating08 Sept 2025

    Small but well-equipped room. Perfect location to explore Nantes and very friendly and helpful staff. Suffered from noise from the street on the first night. Not a lot the hotel could do about it. Very good stay and recommended.

  • User:catsnap

    Trip type: Couples

    Cute little hotel very centrally located

    rating24 May 2025

    Just a wee small hotel that punches above it's weight for it's size. It's pretty tiny, but it's location makes it ideal for a short stay in Nantes as it's very central and you can walk everywhere. Staff were all friendly and knoweldgeable, for a 2 night stay it was perfect for a couple. Sound proof rooms, double glazing and block out curtains all mean you have a decent nights rest. Delphine Reigner, Directeur général at Mercure Nantes Centre Passage Pommeraye, responded to this review Thanks for this lovely review. See you next time

  • User:Princebb

    Trip type: Couples

    Good location

    rating28 Jan 2025

    The location could not be better. It is located in the very downtown. The people from the reception were friendly. The breakfast area was just in the same place where the reception was. A little strange but fine anyway. The breakfast was ok.I am a little disappointed about our room. It was way too small. There was not enough place for our luggage. Going to the left side of the bed was not easy.I guess we were not lucky with the room we got because if one sees the photos in the website it looks like the property has bigger rooms.In general we were satisfied ( a bigger room would have been nice though) Delphine Reigner, Directeur général at Mercure Nantes Centre Passage Pommeraye, responded to this review Thanks so much for this review. Glade your enjoy your stay in our hotel. See you next time

  • User:trottingmind

    Trip type: Family

    A good old 3 star with minimal to no facilities

    rating08 Oct 2024

    Passable for under 100 Euro per night, waste of money for 200+ euros which I paid. No major/minor amenities, no gym, dedicated commons areas, welcoming staff, etc.. A good old one night sleep for a budget hotel. I have actually had IBIS budget for much cheaper and more facilities like free water across France and Europe. Staff isn't well trained so I wouldn't be returning, there are many Accor properties around the same area much better than this. Pros : Location is amazing Rooms are spacious Beds and pillows are super comfortable Night duty guy is the most sensible of all staff I encountered during my visit Cons: Staff is quite selective, it is possible they mistreat you just based on if you are French or not, based on simple things if you ask. Hotel doesn't have staff except the front desk so if you ask for a water/ razor or anything, you have to go to the front desk to get it, even if you have kids. They might come but will make you feel like you are bothering them. Hotel is a bit dark in the colour shades that I didn't mind, but there is a lot of damage visible on walls and hallways There was no drinking water in room and on asking the staff, I was made believe that it is a big hassle and I should just open the tap (where there was only hot water in that time) They do not have a proper lobby/reception/restaurant area, its one common are you see in the image and that's all. It neat and clean but there is next to none chances to get some work done, as their people are always around lurking, and giving stares. Walls of the toilet and bathroom are rather dirty and have a lot of stains, also the air vents were quite dirty. My room's shower had black mould but maybe they just didn't clean. Towels were of different shades- meaning some old and tattered some new. There was no play area for kids, no pool, no parking (Which all I knew beforehand), but no GYM which came to me as a surprise for the price point. Breakfast has limited options and nothing for vegan/vegetarians in case of allergies. The air-conditiong was also loud and was hard to sleep coz of that. Most strange thing is when you can hear people from other rooms, specially one right above, each time they go to toilet or bathroom, you hear them flush and walk around or Toal loud. One last thing - WIFI really slow in rooms, and barely speed of 40 in lobby, I showed it to the worker but no response. All in all, if it's a necessity, it is a clean place good for a night. A bad example of Mercure + Accor + the fake 4stars they claim. I am really unhappy with my experience and waiting for management to reply to my email as soon as they are back from their vacations.

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