Premiere Classe Nantes Ouest - Saint Herblain

Recent Reviews: 247

• User:Stephen Robert B

  Trip type: Solo travel

  Great Return Visit

  03 Mar 2025

  Excellent return visit to this great hotel. Comfortable room and well maintained hotel . The staff were well-trained and excellent. The wi-fi worked well. The bed was new and comfortable. The parking was secure.. I shall certainly return another time. Good restaurants nearby

• User:Stephen Robert B

  Trip type: Solo travel

  Excellent short stay

  01 Dec 2024

  Everything was perfect. Very good value for money. Very clean and convenient. The staff were very good and friendly. I have stayed several times before. Nice restaurants nearby and shopping malls. Hopefully I will visit again before long

• User:suzirelandinfrance

  Trip type:

  Basic but reflected in price

  05 Aug 2019

  Stayed here August 2019 en route to Roscoff.Tired hotel could be updated/painted slghtly.However good value for money. Bit stressful when non French credit card does not work in the automated machine if arrive late.(approx 10 pm). However rang the number displayed and a very friendly girl answered with excellent english. Had just returned from a holuday in Ireland. Was very helpful checked us in. Was travelling with three children. Next morning breakfast supplies had been depleted when we arrived down. However once again the same girl was manning reception and providing breakfast. Worked very hard to ensure kids got some breakfast. Very good employee worked very hard unaided! Well done her. Having also just returned from her own holidays that day. Only for her efficiency and friendliness would not have rated this hotel but overall her pleasant service made up for the slightly tired and unclean looking decor! Seems to be a common mistake went to hotel of simialr name five minutes away! Little difficult to locate in the dark!Good location next morning with large shoping centre and decathalon for the kids nearby!

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• User:cazwasere

  Trip type: Family

  Economical stop over

  12 Aug 2018

  Great location for our trip, great price, and clean. Staff spoke English which was a blessing when we had issues with the auto check in machine rejecting 4 english cards. We use Premier Classe often when travelling around, ie arriving after 11 pm and checking out first thing, they are always located near supermarkets to pick up a cheaper breakfast alternative. Not recommended for staying a few days as the rooms are tight on space, but perfectly serviceable for somewhere to sleep on your journey Hotel-Nantes-St-Herb, Gérant at Premiere Classe Nantes Ouest - Saint Herblain, responded to this review Thank you very much for your positive and encouraging comment!Looking forward to seeing you again Cazwasere

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• User:donnasmith35

  Trip type: Family

  One night Stop Over - Dirty and Smelly

  03 Jun 2018

  Thought this would be fine as just a one night stop over whilst driving through France. The hotel is tired and dirty, there was mould all over the room and didn't feel that we even wanted to get in the bed, so lay on top. The hotel was smelly, damp and unpleasant. We arrived at 9pm after a long day driving and there was nobody available to see if there were any other rooms. We had 2 rooms and one handle was broken and both were not nice. Very disappointing as we stayed at one of these hotels on the way to our holiday (around Bordeaux) and it was totally different. Premiere-Classe-St-H, Manager at Premiere Classe Nantes Ouest - Saint Herblain, responded to this review Hello, Thank you for taking the time to post a comment. We take note of your remarks. Hoping to see you soon after the renovations. Sincerely, Ramlaty

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