B&B Hotel Nice Aeroport Arenas

Recent Reviews: 58

• User:Myriam L

  Trip type: Family

  Not recommended at all !

  30 Sept 2025

  Very bad experience: the shower ended up in a flooding, all the way to the bedroom as the shower floor is flat with no edge or evacuation hole for the water.We asked the staff to come and remove the water, which they did using towels but not replacing ours.Mold in the bathroom, soap and shower gel dispensers were empty (like in all other rooms based on above reviews.Breakfast was very basic, and included powdered eggs and poor quality ham and sausages.All of the above for similar pricing with much better hotels in the area.Won’t book that hotel again!

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• User:Sara S

  Trip type: Couples

  Disappointing stay

  26 Aug 2025

  We stayed at this hotel as a couple and unfortunately our experience was not the best. From the moment we arrived, we noticed that the room had not been cleaned properly: we even had to buy products to sanitize the bathroom ourselves, where basic items such as hand soap and shower gel were also missing services we expected to be included.The following day, our room was supposed to be cleaned, but this did not happen. We were told it was a mistake, yet not only was the cleaning skipped entirely, but we were also not given the clean towels and sheets that the reception staff had promised as compensation.At check-out, scheduled for 12:00, we stayed a few minutes longer. By 12:08, someone was already knocking at the door to ask if we intended to stay another day. We replied that we were leaving, but just two minutes later one of the cleaners entered the room without knocking, saw us inside, and slammed the door shut. When we finally left at 12:15, the same person was waiting right outside and, with a rather rude attitude, entered the room immediately after us without saying a word.We regret having to write this review, but we believe it is right to share these experiences both for management, so they can improve attention to guests, and for anyone considering staying here. Nice Aeroport, Guest Services / Front Office at B&B HOTEL Nice Aeroport Arenas, responded to this review Dear Mr/MmeThank you for taking the time to share your experience. While we're truly sorry to hear that your stay did not meet expectations, we’d like to offer some context that may help clarify certain aspects.Room Cleanliness and Amenities Our housekeeping team follows a rigorous cleaning protocol, and while occasional oversights can occur, they are never intentional. Basic amenities such as hand soap and shower gel are standard in all rooms, and any missing items are typically addressed promptly when brought to our attention. Housekeeping Schedule Room cleaning is scheduled daily unless a “Do Not Disturb” sign is displayed or the guest requests otherwise. If there was a miscommunication regarding your service, we regret the inconvenience and appreciate your patience. Our staff did attempt to rectify the situation with fresh linens, and we’re sorry if this did not reach you in time.Check-Out Procedure Check-out time is clearly stated to ensure smooth transitions for incoming guests. Our team begins preparing rooms shortly after this time, and while the interaction you described sounds abrupt, it’s certainly not reflective of the respectful approach we expect from our staff. We will be reviewing this internally to ensure professionalism is upheld.Many guests enjoy their time with us, and we remain committed to providing a welcoming and comfortable stay for all.We understand that your experience was not what you hoped for, and we sincerely appreciate your feedback as an opportunity to grow. Have a great day!Best regards, Youssef - Réception

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• User:555Luke555

  Trip type: Solo travel

  Overpriced, not clean.

  19 Oct 2024

  The hotel has regular prices for substandard services - they don't clean your room (!) telling you that it's a "cheaper" rate while in fact it's a regular price for hotels in that area. You are stuck with rubbish in bins, used towels, dusty floors, etc. The corridor doesn't look clean either. Everything is made of cheap materials, prone to damages. The lobby looks like an entrance to a McDonalds. Nice Aeroport, Guest Services / Front Office at B&B HOTEL Nice Aeroport Arenas, responded to this review Good morning,We have taken note of your opinion and are very sorry that your stay did not live up to your expectations.It is a priority for us to satisfy our customers and that they leave with pleasant memories of their stay. We have taken the necessary measures to ensure that these cleanliness and maintenance problems do not occur again.We hope that you maintain your confidence in our brand and have the pleasure of welcoming you for another stay at the B&B HOTEL Nice Aéroport Arénas.Kind regards.

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• User:Mark B

  Trip type: Couples

  TERRIBLE HOTEL

  06 Oct 2024

  Bored, unfriendly and at times just downright RUDE staff, luggage scuff marks on our room wall, no kettle to make tea or coffee, noisy motorway a stone's throw from our window so couldn't open it (air conditioning a joke and didn't work) and a bizarre entrance where you have to take a set of stairs with all your heavy luggage (while the staff watch and don't offer to help) and then only to be told there is a lift- but that it only takes you to the breakfast room and then you have to walk through the breakfast room with all your luggage and then through to the hotel reception if you want to go that way next time!!! There's NO evening meal, just heated up pizza (probably bought from the local supermarket) by a member of staff and there's stuff in a vending machine. And just when you fancied having a couple and relaxing after shopping and a nice look around Nice, there's NO bar either.... although, don't worry, you can order a warm bottle of lager off the shelf from the pizza man. Oh, I nearly forgot. There is a machine which dispenses hot water. So, if you want to make a coffee in your own room, feel free to take a lift and walk down a long corridor to the breakfast room where the machine is situated and then trudge all the way back to your room again with your cup of now lukewarm water. Signs everywhere in our room to 'save the planet' and keep using the same towel for three days instead of asking for a fresh one. Great. Think that applied to the sheets as well because our beds were never changed. Considering this is NICE, a world tourist city and destination and a hotel which says it's three stars and is close to Nice Airport, we had to remind ourselves we were not staying in some sort of HOSTEL. This hotel is not a budget hotel. There are cheaper hotels near Nice Ville train station. We chose this hotel because we wanted to be close to the airport as we had a flight on Saturday morning to London and this was the only one available, room wise. Staff need a course on customer care and the management need to upgrade the hotel with things like kettles and a proper restaurant and bar like the nearby Campanile Hotel. Even when I paid for my breakfasts at reception (being honest) as no member of staff about in the morning in the breakfast room to check, I was then told off for not paying BEFORE I had breakfast!!! Are you sure???? Nice Aeroport, Guest Services / Front Office at B&B HOTEL Nice Aeroport Arenas, responded to this review Good morning,We have taken note of your opinion and are very sorry that your stay did not live up to your expectations.It is a priority for us to satisfy our customers and that they leave with pleasant memories of their stay. We have taken the necessary measures to ensure that these cleanliness and maintenance problems do not occur again.We hope that you maintain your confidence in our brand and have the pleasure of welcoming you for another stay at the B&B HOTEL Nice Aéroport Arénas.Kind regards.

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• User:ML991

  Trip type: Family

  Near Nice Airport

  01 Oct 2024

  The hotel is about 8 mins walk from the Grand Arenas station. Check in and check out were fast and efficient. Room was clean and modern. If you don't want hotel food, there is only 1 restaurant at the opposite building. There is a Carrefour store 600m away from the hotel. Nice Aeroport, Guest Services / Front Office at B&B HOTEL Nice Aeroport Arenas, responded to this review Good morning,We have taken note of your opinion and are very sorry that your stay did not live up to your expectations.It is a priority for us to satisfy our customers and that they leave with pleasant memories of their stay. We have taken the necessary measures to ensure that these cleanliness and maintenance problems do not occur again.We hope that you maintain your confidence in our brand and have the pleasure of welcoming you for another stay at the B&B HOTEL Nice Aéroport Arénas.Kind regards.

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