Boscolo Nice Hotel & Spa

Recent Reviews: 2243

• User:juantorena123

  Trip type: Couples

  Just great!

  18 Apr 2026

  We enjoyed our stay here very much. All the important things like clean, quiet and comfortable plus the cheerful greeting each morning from Hiba as we went down to an enormous gourmet breakfast. The breakfast is an important feature to us! Then, we had the very helpful and handsome Mateo to help plan our visit. We did one of the excursions as well and he also arranged a great private guide. Too bad we were too busy for the spa… Michela Boscolo, Gestion de revenus at Boscolo Nice Hotel&Spa, responded to this review Dear juantorena123,Thank you very much for sharing such a lovely review of your stay with us.We are truly delighted to read that you enjoyed your experience and that the comfort, cleanliness, and peaceful atmosphere of the hotel met your expectations. It is also a pleasure to know that our breakfast made such a positive impression on you — we fully agree that it is an important moment of the day, and we are glad you appreciated its quality and variety.Your kind words regarding Hiba and Mateo are especially appreciated. We will be very pleased to share your compliments with them, as recognition of their warmth, professionalism, and dedication to our guests means a great deal to the entire team.We are also glad that you were able to enjoy one of our excursions and that the organization contributed positively to your visit. We only regret that you did not have the opportunity to experience our spa this time, and we hope you might be able to discover it on a future stay.We look forward to welcoming you back very soon for another enjoyable and relaxing experience.With our best regards,The Management of Boscolo Hotel & Spa

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• User:bethh127

  Trip type: Couples

  Not a 5*

  30 Mar 2026

  We recently stayed at Boscolo Nice Hotel & Spa and unfortunately it did not meet expectations for a 5* property.Service throughout the stay was very slow. We ordered hot chocolates and waited around 40 minutes, only for them to arrive cold. Coffee service at breakfast was also poor — we ordered before even sitting down and still waited a long time for them to arrive we’d even finished eating before they did. Several advertised facilities were unavailable, including the top floor pool area, yet there was no reduction in price. There was also ongoing work in the indoor pool area, with many jets not functioning. The minibar, despite being included, was not refilled during our stay.The room itself was disappointing. The “city view” was in reality overlooking neighbouring back gardens, which felt misleading. The bathroom layout offered no privacy at all, there was nothing to cover the doorway, not even a simple curtain, meaning you could not bathe in private. There was also no extractor fan in the toilet area of the bedroom, which made the situation even more uncomfortable than it already did. The water throughout the hotel also had a strong chlorine smell.Noise was a major issue during our stay. There was constant decorating work taking place outside the room, with ongoing banging throughout the day which made it impossible to relax or rest.The surrounding area also felt uncomfortable. There are a large number of homeless people in the immediate area around the hotel. On one occasion, directly outside the entrance, we were approached and bothered by a homeless individual which made us feel very uneasy.Positives were the breakfast selection, which offered a good variety including fresh fruit. The staff were polite and spoke good English, and the turndown service was a nice touch with chocolates left on the pillow.Overall, this did not feel like a 5* experience and was disappointing for the price paid. I would rate it closer to a 3*+. The building has so much potential but poorly used. Michela Boscolo, Gestion de revenus at Boscolo Nice Hotel&Spa, responded to this review Dear bethh127,Thank you for sharing your detailed feedback following your stay at Boscolo Nice Hotel & Spa.Please accept our sincere apologies that your experience did not meet your expectations. We take all guest feedback very seriously, and we are grateful that you highlighted both the positives and areas where we fell short.We are sorry to hear about the delays with your hot chocolate, coffee service at breakfast, and minibar replenishment. We understand how these inconveniences can impact the enjoyment of your stay, and your comments have been shared with our teams to ensure improvements are made immediately.Regarding the facilities, some areas were temporarily unavailable due to scheduled maintenance, which we regret was not clearly communicated during your stay. Your observations about the indoor pool jets and the top floor pool will be carefully reviewed to improve guest experiences in the future.We also apologize that the room layout, the view, and bathroom privacy did not meet your expectations, and that water quality and ventilation caused discomfort. Noise from ongoing work and the surrounding area is also regrettable, and we understand how this affected your ability to relax.On a positive note, we are pleased that you enjoyed our breakfast selection, polite staff, and turndown service. Your kind words about these elements will be shared with our teams, who will be delighted to know their efforts were appreciated.Your feedback is invaluable in helping us enhance our service, and we hope that despite this experience, you might consider giving us another opportunity to provide a stay that truly reflects the quality and care Boscolo Nice aims to offer.With our best regards,The Management of Boscolo Hotel & Spa

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• User:M245UYanthonyh

  Trip type: Family

  A very good hotel that could be great!

  03 Jan 2026

  A very good hotel, but it could be great!We took 4 rooms for 5 nights.Positives:1. Location.2. Cleanliness.3. Service.4. Boutique style.5. Spa - pool, sauna and steam room.6. Bedrooms are spacious with plenty of room for clothes.7. Having a pool table.Negatives1. There is no really nice area to sit and have drinks, read or have afternoon tea. The foyer could be easily redesigned to address this.2. The breakfast area feels like you’re eating in a bar and is very basic - surprising given the status of hotel.3. The pool cues are poor - in fact there is only 1. They can be bought off Amazon for €20!4. On 4 out of 6-days there were no towels in the spa, so you had to take your room ones - this was particular poor given how nice the spa is.5. The bathrooms in showers in 3 out of 4 rooms are not private - the toilet and shower are open plan with a sliding door on the toilet and a curtain that does not cover the shower glass - this is an issue for friends sharing rooms. Michela Boscolo, Gestion de revenus at Boscolo Nice Hotel&Spa, responded to this review Dear M245UYanthonyh,Thank you very much for taking the time to share such a detailed review following your stay with us. We greatly appreciate your thoughtful feedback.We are delighted to read that you enjoyed many aspects of your stay, including our central location, cleanliness, service, boutique style, spa facilities, spacious bedrooms, and the pool table. Your kind words are a real encouragement for our team.At the same time, we sincerely regret that certain aspects of your experience did not fully meet your expectations. We truly appreciate the constructive observations you have shared regarding: the seating and lounge areas, the breakfast setting, the pool cues, the availability of towels in the spa, and the bathroom layouts. Please rest assured that all your comments have been shared with the relevant departments as part of our ongoing efforts to enhance our guests’ experience and to ensure every detail lives up to the high standards we aim to deliver.Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back in the future, so we can provide a stay that is truly exceptional in every way.With our best regards,The Management of Boscolo Hotel & Spa

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• User:Quest429714

  Trip type: Couples

  Excellent hotel

  01 Jan 2026

  The Nice location is excellent, close to the centre and transport. The rooms are large with all facilities required and are of good value Michela Boscolo, Gestion de revenus at Boscolo Nice Hotel&Spa, responded to this review Dear Quest429714,Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed our excellent location, close to the city centre and public transport, as well as the spaciousness and comfort of our rooms.It is especially rewarding to know that you found our facilities complete and that you felt your stay offered good value. Your satisfaction is the greatest reward for our teams.We truly hope to have the pleasure of welcoming you back very soon for another exceptional stay.With our best regards,The Management of Boscolo Hotel & Spa

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• User:Linda E

  Trip type: Friends getaway

  2/5

  19 Nov 2025

  When we chose this hotel, the online presentation of Boscolo made it look like a luxury property with its own beach club, pool, and rooftop terrace - Unfortunately, we were disappointed. The pool is extremely small, with very few sunbeds and daybeds available. The lobby is beautiful, but the staff behaved strangely.Our room was acceptable, but felt worn and a bit tired. One staff member even asked us, in a strange tone, whether we were actually staying at the hotel and why we were sitting in the lobby late at night. It felt rude and uncomfortable, especially for two well-travelled women who are used to high-quality service.The same employee came into our room uninvited when we called reception to ask for a bottle opener for our Coke, and he told us that the hotel only had his personal opener. Very odd. Also, the hotel does not have a luggage scale, which is surprising for a place marketed as “luxury.”When browsing the hotel online, you get the impression of a high-end luxury experience, but in reality it is not.The only positive note was the housekeeping staff — they were friendly and hardworking, and we appreciated that. Michela Boscolo, Gestion de revenus at Boscolo Nice Hotel&Spa, responded to this review Dear Linda E,Thank you for taking the time to share your feedback regarding your recent stay at Boscolo. We sincerely regret that your experience did not meet your expectations and that certain aspects of your visit caused discomfort.We take your observations very seriously, particularly regarding the interactions with our staff. This is not reflective of the high standard of service we strive to provide, and we will address your concerns internally to ensure that such situations do not occur in the future.We also appreciate your comments regarding our facilities and room conditions. Feedback like yours helps us identify areas for improvement, and we will review both our pool arrangements and room maintenance plans carefully.It is heartening to hear that our housekeeping team made a positive impression, and we will make sure to pass along your kind words to them.We truly hope you will give us another opportunity to provide you with the full luxury experience that Boscolo aims to deliver.With our best regards,The Management of Boscolo Hotel & Spa

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