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Hotel Nice Excelsior

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Hotel Nice Excelsior

locationNice, Nice

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About Hotel Nice ExcelsiorAbout Hotel Nice Excelsior

Location

This city hotel is situated in the centre of Nice, in a peaceful residential area with parks and only some 600 m from the Promenade des Anglais and the beach and about 200 m from the train station. Nearby there are numerous shops, covered markets, bars, nightclubs, casinos, museums and the business district. Nice airport is about 5 km from the hotel and Marseille airport is around 250 km away.

Facility

The hotel was built in 1898. 42 rooms, including suites, apartments, 2 studios, 6 single rooms and 23 double rooms, are located on 4 storeys and can be reached by lift. Guests are warmly welcomed by English- and French-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, diving, a gym, a spa, a sauna and massage treatments.

Meals

Various dining options are available, including a restaurant, a breakfast room, a café and a bar. A generous breakfast buffet guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Hotel Nice Excelsior Amenities at Hotel Nice Excelsior

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

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      Diving

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      Golf

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      Gym

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

0 m

Beach

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

448

Very Good

375

Average

89

Poor

38

Terrible

26

Recent Reviews: 976

  • User:EVerghese

    Trip type: Family

    Lots of things to like about this hotel

    rating27 May 2026

    Pros: 1. Location next to Nice Ville SNCF station, great for day trips and the airport. Also walking distance to Old town and beach. Lots of local options for restaurants and supermarkets. 2. Rooms - good size. We had a triple room 502 near the pool, with a small court yard which we enjoyed mainly to ourselves. We also had another on the 4th floor with small balcony. Clean and modern bathroom with separate toilet. The outside space was a big plus as we could sit out in the evenings rather than be stuck in the room. 3. Free sparkling water 24/7 which is great - available near the reception. On most days they also provided biscuits in the afternoon though sometimes this wasn’t available. 4. Pool - more of a plunge pool but still a welcome addition when it was 35 degs outside. 5. Helpful and friendly staff - polite and helpful. Allowed hour later check out. On our first night, we arrived after 11pm and the receptionist gave us biscuits and some cake when we mentioned we (including our kids) hadn’t eaten. He was very kind. Cons:1. Cleaning - our room wasn’t cleaned on one of our 4 nights, without explanation. It was a bit frustrating as in this heat, a clean room is everything. 2. Understaffed? Since it is a boutique / small hotel, there is a sense that they are understaffed. In addition to the cleaning incident, for example, we asked for some beach towels. They told us to come back later which we did, and then they said they weren’t available as they hadn’t been cleaned yet.3. No provision for food, bar etc (post-breakfast) 4. Breakfast - a little underwhelming.On balance, pros definitely outweigh the cons and we would recommend this hotel.

  • User:MaxPeen

    Trip type: Business

    Charming Boutique Hotel with Great Service

    rating30 Jun 2025

    We stayed at the Excelsior Hotel in Nice for one night and had a very pleasant experience. The hotel is conveniently located and has a charming, boutique feel with a mix of classic and modern design elements.Our room was clean and comfortable, though a bit small, which is typical for city hotels in Europe. It included a small balcony, which was a nice touch, offering a bit of outdoor space and fresh air. The air conditioning worked very well, keeping the room cool and comfortable throughout our stay — a big plus during the warmer season.The Wi-Fi was decent, good enough for browsing and checking emails. The staff were friendly and helpful, making us feel welcome from the moment we arrived. Check-in was smooth, and they were happy to answer questions and offer local tips.We especially enjoyed the breakfast, which was fresh and varied, with a good selection of items to suit different tastes. It was a great way to start the day before heading out to explore the city.Overall, the Excelsior Hotel is a great option for a short stay in Nice. While the rooms are compact, the cleanliness, efficient air conditioning, and warm hospitality make it a solid choice. We would definitely consider staying here again on a future visit. Christine Stenger, Directeur général at Hotel Nice Excelsior by HappyCulture, responded to this review Dear Max, Thank you so much for your detailed review! We’re delighted to hear that you enjoyed our convenient location, charming atmosphere, and helpful staff, as well as the comfort of your room and the fresh breakfast selection. Your feedback means a lot to us, and we’re glad the balcony and air conditioning added to your comfort. We appreciate your understanding of the room size and are pleased to know you’d consider staying with us again. We look forward to welcoming you back on your next visit to Nice! Kind Regards

  • User:Laurent L

    Trip type: Family

    A perfect stay from start to finish

    rating20 Jun 2025

    I had an excellent stay at this hotel and I highly recommend it. Everything was perfect: the cleanliness of the premises, the comfort of the rooms, and the overall pleasant atmosphere. A special mention goes to the receptionist, who was particularly warm, professional, and always smiling. Her welcome truly set the tone for a great stay. Thank you for this wonderful experience I will definitely come back! Christine Stenger, Directeur général at Hotel Nice Excelsior by HappyCulture, responded to this review Dear Guest, Thank you so much for your kind words and glowing recommendation! We’re delighted to hear that you enjoyed the cleanliness, comfort, and atmosphere of our hotel, and that Emma’s warm and professional welcome made your stay even more special. We look forward to welcoming you back for another perfect visit soon! Kind Regards,

  • User:Kallennn

    Trip type: Couples

    Bitten by bedbugs, lied to by staff, and the room was reused - safety not a priority

    rating28 May 2025

    TL;DR:Got bitten by bedbugs in Room 302. Staff initially promised fumigation, then denied it and said it was “just mosquitoes.”Mind you - I had blistering on my face and hands. Mosquito bites don’t do that.One staff member even tried to gaslight me, suggesting I brought the bedbugs from Paris - because the room had since been reassigned to another guest who “hadn’t complained.”(For the record: that’s not how bedbugs work. They don’t feed every day, and not everyone reacts to bites. So yes, the next guest might not notice anything at all.)Gaslighting + health risk = not trustworthy. Avoid.---------------------------------I stayed 7 nights at this hotel. During the first two nights in Room 302, my husband and I were bitten multiple times - including blistering bites on my face and hands. After reporting the issue, the staff moved us to another room. We stayed five more nights with no new bites, clearly confirming the problem was isolated to Room 302.That alone was upsetting, but what followed was worse.A staff member Alexandre initially told me the room would be fumigated. However, at checkout, another staff member said no treatment had been done, only “regular cleaning,” and that the room had already been reassigned to another guest who “didn’t complain about anything.”Later, I received an email from management claiming that a professional inspection had been conducted and no bedbugs were found - supposedly within 1 hour of my checkout, which is logistically impossible and directly contradicts what staff told me in person.This level of dishonesty and gaslighting is deeply troubling - especially when it involves a clear health and hygiene risk like bedbugs.The hotel’s willingness to downplay a bedbug report, skip proper sanitation, and reuse a potentially infested room shows a clear disregard for guest safety.I cannot recommend this hotel and strongly advise others to stay elsewhere. Christine Stenger, Directeur général at Hotel Nice Excelsior by HappyCulture, responded to this review Dear Karen Tian,Thank you for sharing your concern with us. We took your complaint very seriously and moved you to another room immediately. This room was then inspected, upon inspection, no bedbugs or traces were found.We apologize for the inconsistencies in the information provided by the staff.We sincerely apologize for the inconvenience.Best regardsManager

  • User:Safari59571937394

    Trip type: Couples

    Would stay again!

    rating08 May 2025

    Comfortable beds, lovely shower, and a decent breakfast! Fab balcony and very accommodating staff. Really enjoyed our stay and would come again! For some, they may not find it perfectly clean but it wasn’t dirty (e.g some bedding from previous guests left on a chair in the hallway or the odd stain on the spare bed in our room). Comfortable and private. Lift is a little small but I think this would be the case for most places in the area. Good amenities like the free coffee machine. We really did enjoy the breakfast despite some reviews expressing otherwise. Loved the selection of cured meats and their pan-au-chocolat was probably the best we had during our time… I ate about 4 on one of the days oopsie! Great price and honestly the staff were really nice! Also made good use of the robe and slippers. Felt like our own apartment the rooms were so spacious! Christine Stenger, Directeur général at Hotel Nice Excelsior by HappyCulture, responded to this review Thank you for taking the time to share your experienceWe are very happy to hear that you enjoyed your stay in Excelsior Nice.Looking forward of welcoming you a next time.Best regardsManager

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