Ibis Nice Centre Notre-Dame

Recent Reviews: 745

• User:805bethp

  Trip type: Couples

  Weekend break

  15 Mar 2026

  We have just checked out after staying here for two nights. Excellent value and location.Staff were all really helpful and friendly. Good shower and clean rooms. The breakfast was ok, not a huge range, however plentiful and tasty. We did not enjoy the coffee, but everything else was nice.Loaned a good umbrella for free and generally had a good experience. The only thing I would say was the standard room was not large and there was not many places to put belongings, so if you are using this as a base for a week long trip you may struggle to hang all of your clothes.Would definitely stay here again for a weekend.

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• User:Damla M

  Trip type: Friends getaway

  Paid Reservation Resold – Disrespectful Treatment by Hotel Staff

  02 Sept 2025

  We made and fully paid for a non-editable reservation. Due to private circumstances, we informed the hotel 7 weeks in advance that we would check in on the morning of 30.08.2025 instead of the original arrival date. The hotel confirmed in writing that our room would be held for me until my arrival.However, when we arrived, we larned that the room we had already paid for and was legally entitled to use had been resold to another customer. One of the Front Desk staff openly admitted this and apologized, saying the room would be ready in 20 minutes – despite a clear note in my booking stating I was not a no-show and would check in later. This was a clear case of overbooking and unjust enrichment by the hotel.The only compensation offered was a free breakfast (€17 value) for a situation where the hotel made nearly €280 in double profit. When we asked to speak with a manager, we were told none would be available until after my checkout.Later, we requested written confirmation of the incident. Instead of professionalism, we were met by another Front Desk Officer, who displayed highly disrespectful and non-hospitable behavior — talking over us, belittling me and my friends, and refusing to listen. Her attitude left us questioning whether her treatment was influenced by our nationality, age, or appearance, especially after being offered €40 or even a refund “for the one hour we were kept waiting,” which is insulting compared to the actual loss.Our complaints are twofold:1. A refund for the nights that we aid for but were resold to other customers.2. A formal complaint about the disrespectful and unprofessional behavior of the hotel staff and the absent hotel management.This experience left us without trust in the hotel’s integrity or customer care. We will be escalating this matter with Accor support and Consumer Rights authorities.

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• User:kaori T

  Trip type: Family

  Well located

  13 Jan 2025

  It is very centrally located, and after all not too far away from the beach. Everything was clean, functional. Bed was comfy. Overall, the price / quality ratio is excellent! We used Accor Hotels a lot, gaining Gold card which gives us two each a free welcome drink on arrival in Accor Hotels, However this hotel who gave us only one small bottle of juice between us :(.

• User:Kari B

  Trip type: Couples

  Horrified this is part of the Accor collection.

  19 Jul 2024

  I’m still here. I have sadly booked two nights. The air conditioner barely works and we have laid towels down to cat h the dripping water. This room is indescribably bad. To be fair I’m scared the roof will collapse….I’ve looked at other hotel options prepared to lose my 600 euros ($1000 aud) but with short notice I can not afford another $1000 plus. Shame on you Accor!! I’m Platinum and so upset that I’m spending $500 a night to stay in a hot, dripping hostel!

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• User:Claireebh

  Trip type: Solo travel

  Great location but hotel is a bit tired

  01 Oct 2023

  As with other reviews, this was a good location near Jean Médicin, the tram and the Nice-Ville train station but my room, particularly the bathroom, was very small and not really worth what I paid. The shower was great though. I suspect the rates are currently inflated due to the Rugby World Cup. The hotel does need updating and a bit of TLC. The staff were pleasant and helpful. Breakfast was nice (pastries, bread, cereals, cheese, hams and scrambled egg, bacon and sausages) and the room where it was served was clean. If you’re a light sleeper, bring ear plugs as both nights I stayed I could hear the TV playing in another room until quite late. There is a lift although it is quite old-fashioned and small too.

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