All Suites Appart Hotel Aeroport Paris Orly-Rungis

Recent Reviews: 247

• User: Darci E

  Trip type: Couples

  he hotel was clean and fine overall, but we had to pay a deposit that was never returned. Despite the receptionist assur

  The hotel itself was clean and generally okay, but our experience was spoiled by issues with the deposit. We had to pay a deposit at check-in, which already made us a bit concerned because we’d read several complaints from other guests saying they never got theirs back. Before checking out, we asked the receptionist when we should expect the deposit to be returned, and we were told it would come b… Read moreThe hotel itself was clean and generally okay, but our experience was spoiled by issues with the deposit. We had to pay a deposit at check-in, which already made us a bit concerned because we’d read several complaints from other guests saying they never got th… Read more

• User: ahmad k

  Trip type: Couples

  so bad and so unhospitality

  I and my freind was in hotel 4-6 April 2025 in two room.they blocked 45 euro per each room total 90 euro for deposit.after checked in they said we will back your money after 3 days but after 25 days they don't back my money.i followd them by email at first they said because one room is dirty we back only 45 euro. and now they said we don't back money . they don't answer my email .I reserved by Exp… Read moreI and my freind was in hotel 4-6 April 2025 in two room.they blocked 45 euro per each room total 90 euro for deposit.after checked in they said we will back your money after 3 days but after 25 days they don't back my money.i followd them by email at first the… Read more

• User: J B

  Trip type: Solo travel

  Do not waste your money here!

  Please do not waste your money here. The quality of customer service is zero. Cleaning wasn't carried out on day it was supposed to be, was charged double for one booking, Receptionist Stefanie was rude, unprofessional and needs re training. Plus, I was also told to pay 50 euros for late checkout per hour. Haha. This is not Hilton, Novotel or Mercure who charge less for late checkout. I was asked… Read morePlease do not waste your money here. The quality of customer service is zero. Cleaning wasn't carried out on day it was supposed to be, was charged double for one booking, Receptionist Stefanie was rude, unprofessional and needs re training. Plus, I was also t… Read more

• User: omar v

  Trip type: Family

  Lack of prep

  The room its ok, the breakfast Is not existing.We were in a group.of 38 people, they stated that we wouldnt had the breakfast from 7:30 yo 8:30 am.Once we got there, there only was croissants, coffe and jam.No eggs, no juice, no light...It was dark.The two employees did their best, we had to leave and hace breakfast elsewhere.So very bad, they knew ahead of Time from us.The room its ok, the breakfast Is not existing.We were in a group.of 38 people, they stated that we wouldnt had the breakfast from 7:30 yo 8:30 am.Once we got there, there only was croissants, coffe and jam.No eggs, no juice, no light...It was dark.The two emp… Read more

• User: All C

  Trip type: Family

  Bad Hotel, Receptionist Estell is very rude....Don't go there

  Horrible: Receptionist Estell is very rude, and her face is not welcoming. She refused any communication, accommodations, or hospitality. She treats guest like dirt.We had to avoid her at any cost since we couldn't cancel and run. Check in at 2 pm, and she asked us to pay 50 Euro for half an hour early check in! despite explaining we were old, sick, travelled from the USA, and need the room to tak… Read moreHorrible: Receptionist Estell is very rude, and her face is not welcoming. She refused any communication, accommodations, or hospitality. She treats guest like dirt.We had to avoid her at any cost since we couldn't cancel and run. Check in at 2 pm, and she ask… Read more