Aparthotel Adagio Access Carrieres Sous Poissy

Recent Reviews: 167

• User:Patric M

  Trip type: Business

  Reserved a Non Smoker Room received a Smoker Room

  21 Mar 2023

  I was given a smoking room on the second floor despite the non-smoking preference. The room was spartan and the furniture was worn. There was rubbish under the washbasin, the pillows smelled of sweat and the mattress was sagging. The window looked directly onto a motorway. You had the choice between ventilation or traffic noise. The service staff was friendly and tried hard (No everyone was able to speak English). On the third day we got an alternative room on the fourth floor which was ok! Breakfast was good! The breakfast room was undersized for the number of hotel guests room for 20 people, but in the period 07-08.00 o'clock there were twice as many people in the room. Not so nice after 2 years of Corona...

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• User:Eargle-eye

  Trip type: Business

  Terrible service

  03 Dec 2019

  I arrive at Sun night 8pm. No receptionist available, no email to inform me how to take the key.I have to ask somebody to help. Lucky someone help me to call the receptionist to get the key. If not, I have to stay overnight at the lobby. I guess he is a frequent guess, that's why know how to get the key.Is a very bad service, I have to use the word 'Lucky' to get into the room.During check out, I ask the reception to call a taxi for me. This is another bad service. The taxi arrive didn't use meter. They charge me 185 to CDG airport. Some more, at the halfway, the taxi driver ask me change to another private car continue to airport. What I feel it is a black market taxi.For the room, I think it is just renovate. It is completely new. New bathroom, new bed and table, new heater, new kitchen..etc Nothing to complain about the room.About the breakfast, only choice of 3 bread, conflake, egg. Really expensive with that kind of money pay. h8362-gm, General Manager at Aparthotel Adagio Access Carrieres-sous-Poissy, responded to this review Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Carrières-sous-Poissy. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that be informed that our Adagio access does not offer 24-hour reception. We invite you to consult our website for full details of our opening hours. At Adagio, 24-hour reception is available to welcome Should a problem arise, you can call the emergency number displayed at reception at any time. Normally, we contact by email or by phone the guest before the closing, but we don't have any informations on our booking. regarding, the taxi we informed them because usually, we work with them, because this is company of the city. We are again apologized, and we hope to come back for better experienceSincerely,Laura

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• User:413kepano

  Trip type: Business

  Bad service, unattractive rooms

  21 Jan 2019

  We stayed there several times for a few days on business. The rooms are unattractive and partly in need of renovation. Ask for a room to the backyard. Very important: check your bill. We had multiple problems with unjustified credit card charges. For me it is clear: Never ever again.

• User:marktU9590OK

  Trip type: Solo travel

  Never again

  06 Dec 2018

  I was working in Poissy and sadly ended up staying here. I am a frequent traveler, away most weeks and can honestly say I have never stayed in a place so dirty. I am truly stunned this is an Accor hotel. Firstly the bed was totally worn out, but I have to say when I complained this was replaced. But when I say worn out I really mean totally I could feel the slates digging into my back.Next is the carpet, wipe your hand on it and it turns brown, absolutely filthy.I can go on, but really don’t want to waste any time on such a terrible Accor hotel.All I can say is avoid.Accor you should be ashamed.Only positive was the staff, very friendly and helpful.

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• User:stevepW3368ZT

  Trip type: Business

  Cannot Possibly Recommend

  10 Nov 2017

  You will see from my previous hotel reviews, I do try to be positive !! Unfortunately on this occasion it is very difficult to do so. All I really need from a hotel on business is to be comfortable .. This is not a comfortable hotel in any shape or form ... The rooms are dirty, badly maintained and very small .. No signs of a cleaner once in my two day stay ... There is no restaurant or bar area to be able to sit .. due to the small rooms this is a must ... The heating in the room did not work and was extremely cold .. and noise from the traffic was constant (window did not shut correctly either) If you turn up after 9pm and have not advised, you will not be able to get in at all and will have to find another hotel .. as one of my colleagues found out !! Breakfast at an additional charge of 9 euro .. for a coffee and a piece of French bread and yogurt !!! They cannot be serious surely !! Complaints to reception fell on deaf ears !!! I would never stay here again !!! and the room price is way too muchSort it out ... nearly all reviews are similar !!!! h8362-gm, Gérant at Aparthotel Adagio Access Carrieres-sous-Poissy, responded to this review Dear Customer,We thank you for your comments.We were sorry to hear that you were disappointed with our establishment.Please accept our sincerest apologies.Be assured that the necessary measures have been implemented with <our technique and our housekeeper to improve the quality of our services.Hoping to see you soonbest regardsLaura.D

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