Arena Hotel La Defense

Recent Reviews: 115

• User: Jaynieamy

  Trip type: Friends getaway

  Paris/Nanterre in July

  Biggest badest thing...3/4 flights of stairs to reception. Not goodHowever. The room was clean, the bed was excellent, the bathroom was great.We hung the do no disturb on the door and housekeeping opened our door 3 times....my daughter has autism and was scared. I had to tell reception to askbggem not to clean our room for the duration of our stay.The hotel is in Nanterre. But all was very quiet.… Read moreBiggest badest thing...3/4 flights of stairs to reception. Not goodHowever. The room was clean, the bed was excellent, the bathroom was great.We hung the do no disturb on the door and housekeeping opened our door 3 times....my daughter has autism and was scare… Read more

• User: Aberthaw55

  Disability safety

  If I could give a zero for customer service I would.Am disabled with osteoarthritis and lost my footing as a result of the paving been uneven and unsafe/loose. Hotel was uninterested at the time as well as sinceIf I could give a zero for customer service I would.Am disabled with osteoarthritis and lost my footing as a result of the paving been uneven and unsafe/loose. Hotel was uninterested at the time as well as since

• User: VictorMiyagi

  Trip type: Couples

  Misleading website and unfriendly staff. DO NOT recommend.

  My main complaint is that the air conditioning was off during our whole stay. We dreaded getting back to the hotel because we knew it would be hot and uncomfortable. The woman in the lobby was incredibly unfriendly and said that the AC was turned off to save on costs and that it wouldn't be turned on until April 28. April 29 came around (when we gladly checked out), and the AC was still off. The w… Read moreMy main complaint is that the air conditioning was off during our whole stay. We dreaded getting back to the hotel because we knew it would be hot and uncomfortable. The woman in the lobby was incredibly unfriendly and said that the AC was turned off to save o… Read more

• User: kevin_atkin

  Trip type: Family

  Good value close to RER

  Well located hotel, max 5 mins from RER. Would stay here again but is quite a strange setup. I think it is a repurposed office building made into a hotel…so you need to walk up two flights of brick stairs outside to ge to front door (1 star), breakfast room/communal areas (2 star) and room itself is a 4 star hotel quality. Public underground car park at 17 euro per day was good value…so bit of a m… Read moreWell located hotel, max 5 mins from RER. Would stay here again but is quite a strange setup. I think it is a repurposed office building made into a hotel…so you need to walk up two flights of brick stairs outside to ge to front door (1 star), breakfast room/co… Read more

• User: Argyridou S

  LOCATION - GREAT ROOMS

  indeed it is difficult to found as the entrance is not on them ain road and you have to go up the stairs. Getting up the stairs with luggage it is challenging.Room was great very big and family room was big enough for 4 persons. Nice decorated room, cleam and big bathroom.Breakfast was included and was very nice, very good which was unexpected for Paris city style hotel. Big vareity included fresh… Read moreindeed it is difficult to found as the entrance is not on them ain road and you have to go up the stairs. Getting up the stairs with luggage it is challenging.Room was great very big and family room was big enough for 4 persons. Nice decorated room, cleam and… Read more