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Best Western M-Treize Paris Asnieres

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Best Western M-Treize Paris Asnieres

locationOuest-La Defense, Paris

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About Best Western M-Treize Paris AsnieresAbout Best Western M-Treize Paris Asnieres

Location

This hotel welcomes guests in Asnières-sur-Seine.

Facility

The friendly staff at the reception desk in the lobby are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access (no extra charge) is provided to guests. Guests interested in excursions can get more information at the tour desk. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, room service and a laundry service. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Central heating ensures that rooms maintain just the right temperature. A trouser press is provided for guests' convenience. Bathrooms are equipped with a shower. The hotel has family rooms and non-smoking rooms.

Sport

Various dining options are available, including a restaurant, a café and a bar. A fortifying breakfast is served daily. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Best Western M-Treize Paris Asnieres Amenities at Best Western M-Treize Paris Asnieres

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

10

Very Good

5

Average

3

Poor

2

Terrible

7

Recent Reviews: 27

  • User:James W

    Trip type: Couples

    Sleeping next to the laundry room - no sleep!

    rating09 Jan 2026

    We stayed two nights in November 2025. On the second and final night there was a horrendous noise starting 11 pm throughout the entire night. The noise sounded like we were next to the hotels laundry room - we had continual vibration that shook the entire room. We had an early flight and reported to reception to ask to be moved but apparently no rooms were available and no attempt to help us. We had zero sleep all night, when we approached reception the next morning with a recording of the noise and was directed only to raise a complaint via writing. We were offered just a 50% deduction from our second night, even though the hotel could not provide us with a place to sleep which we had paid for. We did not accept the offer and have not had any response to our emails. I would avoid if you want a guarantee of getting a place to sleep. If you risk booking, don't pay in advance!

  • User:BeppieChick

    Trip type: Couples

    Very disappointing stay

    rating27 Oct 2025

    From arrival we were disappointed but too late to cancel the first two nights. It was raining on arrival, which made our delays on finding the hotel front door and car park a nuisance and very annoying. Hubby walked around trying to find the entrance - no luck. I found it but the door would not open - you had to have a card (we hadn’t checked in yet). I checked in, got told where to park the car. Went back to hubby and drove down to car park. Their instructions were vague to say the least. The lift had issues reading the card to get it to work. After unloading our suitcases we went back to the car garage via an outdoor, side door lift. Still raining so getting wet again - code wouldn’t work to get that door to open. Luckily a lady was going in - she said our code was wrong! By now, we were very frustrated so after unloading our next lot of luggage, I cancelled the third night here. On leaving we got to the car all right (with the correct code this time), but getting out with yet another code to press - that didn’t work straight away. We will not be back.

  • User:Holli V

    Trip type: Family

    Would definitely return

    rating18 Jul 2024

    This is really a gem - super affordable and close to the metro - the staff strives to ensure the comfort of all the guests. The breakfast buffet is delicious and the rooms are spotless and in good condition. For US travelers the room may be a little small but it is super comfortable. Anthony Bretout, Directeur général at Best Western M-Treize Paris Asnieres, responded to this review Dear Sasha,Many thanks for your superb feedback and your rating of 5/5! 🥰 We are delighted to learn that your stay lived up to your expectations and that you appreciated our location close to the metro, as well as the comfort that we strive to offer to each of our customers.It is also a pleasure to know that you enjoyed the buffet breakfast and that the cleanliness and condition of the room met your requirements. We take your comment on the size of the room into account: our spaces are optimized to offer maximum comfort, even if the dimensions may actually surprise some travelers used to other standards.We hope to have the pleasure of welcoming you again very soon during your next visit. Do not hesitate to contact us with any special requests – we will be happy to help you make your stay even more enjoyable!Best regards,

  • User:ORC C

    Trip type: Couples

    Extremely Bad

    rating24 Jun 2024

    The Hotel cannot provide the hot water at my first night. The staff at the reception did not explain and call us to find reception at the next day. At the next day, the hot water service still not providing. The reception claimed that it is in the weekend now (Saturday), you have to wait for Monday to fix the problem. How come I can stay in a hotel with 2 days without hot water? And I have sent email to this hotel for 7 days and even I do not get any response from them. It is strongly NOT recommend this hotel. It made me a very negative feeling about Paris. Anthony Bretout, Directeur général at Best Western M-Treize Paris Asnieres, responded to this review Dear Guest,Dear Customer,We sincerely apologize for the inconvenience you experienced during your stay at our hotel. We fully understand your frustration with the unavailability of hot water during your stay, and we would like to assure you that this in no way reflects our usual standards of service.We deeply regret that our staff was unable to resolve this issue immediately and that it took several days for you to receive a satisfactory response from us. This does not reflect our commitment to our customers, and we take your feedback very seriously.We will carefully review the circumstances of your experience and put measures in place to prevent such situations from occurring in the future. Your feedback is valuable to us, because it allows us to constantly improve the quality of our service.We also understand that this situation has had a negative impact on your stay in Paris, and we apologize for this disappointing experience.If you would like to discuss this situation in more detail or if there is anything we can do to rectify this experience, please do not hesitate to contact us directly. We are determined to regain your trust and restore a positive image of our establishment.Once again, we thank you for sharing your concerns with us, and we hope to have the opportunity to welcome you again in much better conditions in the future.Best regards,

  • User:R P

    Trip type: Family

    Amazing hotel

    rating22 Apr 2024

    Amazing hotel room! Brilliant service especially from Lahiru! Staff were really friendly, the hotel room was immaculate and clean. We were staying on the 8th floor which had the view of the Eiffel Tower. 10/10 would definitely recommend! Anthony Bretout, Directeur général at Best Western M-Treize Paris Asnieres, responded to this review Dear Guest,Thank you so much for your wonderful review! We are delighted to know that you had a great stay at our hotel and that Lahiru's service helped make your experience even more enjoyable.We are also happy that you appreciated the cleanliness of your room and the magnificent view of the Eiffel Tower from the 8th floor. Your recommendation is very valuable to us and motivates us to continue providing the best possible service.We hope to have the pleasure of welcoming you again very soon.Best regardsAnthony BRETOUT - General Manager

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