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Best Western Plus Hotel Suitcase Paris - La Defense

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Best Western Plus Hotel Suitcase Paris - La Defense

locationOuest-La Defense, Paris

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About Best Western Plus Hotel Suitcase Paris - La DefenseAbout Best Western Plus Hotel Suitcase Paris - La Defense

Location

This hotel warmly welcomes guests in Bois-Colombes.

Facility

The hotel has 2 lifts and features 112 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, room service, an alarm call service, a laundry service and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

A wellness area with a spa is available at the hotel.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Best Western Plus Hotel Suitcase Paris - La Defense Amenities at Best Western Plus Hotel Suitcase Paris - La Defense

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

LocationLocation

Map preview

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

208

Very Good

182

Average

88

Poor

39

Terrible

29

Recent Reviews: 546

  • User:Helen S

    Trip type: Friends getaway

    Excellent service, comfortable room, clean

    rating26 Mar 2026

    Hotel situated 8 mins train drive north of Gare St Lazare. Very helpful, kind staff. Rooms spotless. Breakfast good. Quiet. Great Italian restaurant & also wonderful boulangerie/patisserie. Although not in centre of Paris there are frequent trains so a good base. Best Western Plus Suitcase Paris - La Défense, General Manager at Best Western Plus Suitcase Paris La Defense, responded to this review Thank you for taking the time to leave a comment.We hope to have the opportunity to welcome you again.The Management.

  • User:Paola V

    Trip type: Solo travel

    Very satisfied. A cozy four stars hotel to visit Paris

    rating21 Sept 2025

    Very satisfied with the helpfulness of the staff, the cleanliness of the hotel and the delicious breakfast. The hotel is managed superbly. You feel at home while you receive a four stars treatment. Conveniently located (5 mins walk to reach Bois Colombe train station and 7 minutes from Paris Gare Saint Lazaire), this cozy place has become my favourite hotel to visit Paris. Best Western Plus Suitcase Paris - La Défense, General Manager at Best Western Plus Suitcase Paris La Defense, responded to this review Thank you very much for your nice comment.We are delighted that you had a pleasant stay with us.Kind regards,The Management.

  • User:angelacanturk

    Trip type: Family

    Unhelpful and far out of Paris

    rating18 May 2025

    Hotel is no where near Paris in fact when we asked for a map of Paris the receptionist told us ‘this is not Paris’. Staff very unhelpful except for night reception. We had booked 2 rooms but when we got there they insisted only one was booked and other had been cancelled, we had to make 3 phone calls to Easyjet ourselves without staff helping and they had not cancelled a room. We did not get room sorted properly until next day, hotel made us pay for one of the rooms even though Easyjet had told them they would sort out. No tourist information in hotelRoom was tiny, horrible arrangement of toilet separate from shower so had to use toilet and then walk around room to shower room to wash hands, weren’t even next to each other. Was twin beds and on one the mattress protector and sheets were too short for the bed. They took the dirty towels but didn’t replace them. Never a four star hotel not even a 3 star BWPlusSuitcase Paris La Défense, Guest Services / Front Office at Best Western Plus Suitcase Paris La Defense, responded to this review Dear Madam,Thank you for your feedback. We’re sorry to hear about the inconvenience you experienced regarding your reservation and the location.Please allow us to clarify that the hotel is located outside of Paris, as indicated in the booking details (We only are 8mins away by train to Paris). We understand that this may have been unexpected, and we regret any confusion it may have caused.Regarding your reservation cancellation, we would like to reassure you that it was not initiated by our team. As soon as we noticed the issue, our reception staff immediately contacted the booking agency. Unfortunately, we were unable to reach them by phone and were therefore waiting for a reply via email in order to assist you further.Please once again accept our apologies and your feedback has been forwarded to our housekeeping team so that the necessary checks and improvements can be implemented immediately.We completely understand how frustrating this situation must have been, and we truly regret the inconvenience. If you have any further questions or concerns, we remain at your disposal.Kind regards,StéphanieDeputy Manager

  • User:wardywrx

    Trip type: Couples

    Great hotel

    rating09 May 2025

    Lovely hotel only 12 euro in uber to centre of Paris rooms are very clean would recommend this hotel and would stay again if I could pick a fault it would only be they didn’t give us some more tea bags when cleaned the room but not really a problem at all :) Best Western Plus Suitcase Paris - La Défense, General Manager at Best Western Plus Suitcase Paris La Defense, responded to this review Thank you very much for your score and comment.Do not hesitate next time you stay with us to ask our reception team if anything is missing ( like tea bags ) in your room.Thank you again!

  • User:Sian B

    Trip type: Family

    Fabulous hotel with easy access to city

    rating22 Apr 2025

    I stayed here recently with my mum and daughter.. since arrival we were greeted by friendly staff who offered to look after out suitcases as we areived quite eaely before the room was ready. During this time we took a walk in the area where we found gorgeous pattiseries and boutique shops. When we got back to the hotel we were delighted by the size of our room and the cleanliness! The rooms are very modern and have all amenities you need, if you need an iron you can request this at the desk. The train station is 5 minute walk from the hotel and only 1 or two stops until Gare Saint-Lazarre. I would definitely recommend this hotel and thank you to all the wonderful staff, especially the gent who saw us off on the last day as we had an early flight and offered us a hot drink.. merci beaucoup! Best Western Plus Suitcase Paris - La Défense, General Manager at Best Western Plus Suitcase Paris La Defense, responded to this review Dear Sian,Thank you very much for your comment and your score.We are glad that you had a delighted stay with us and hope to welcome again for your next stay.Kind regards,StéphanieDeputy Manager

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