Campanile Marne-La-Vallee - Torcy

Recent Reviews: 889

• User: Kish V

  Trip type: Family

  Broken Air Conditioning, Unprepared Rooms and Overpriced Breakfast

  Arriving at 2pm for check-in, we were told our rooms were not ready. Reception attempted to call housekeeping and then claimed they were unavailable. This was difficult to believe given that the entire housekeeping team appeared to be gathered in the bar area just a short distance away, celebrating a birthday. Seeing staff socialising and drinking during the advertised check-in period, while guest… Read moreArriving at 2pm for check-in, we were told our rooms were not ready. Reception attempted to call housekeeping and then claimed they were unavailable. This was difficult to believe given that the entire housekeeping team appeared to be gathered in the bar area… Read more

• User: FiFaFoem

  Trip type: Family

  Serious safety incident: room double-booked and entered at night

  Due to a serious safety incident, I cannot recommend staying at this hotel. Apart from how very noisy the room was and how much the bathroom was in need of renovation, our stay included an incident that caused me to lose sleep.My young son and I were already asleep when, around midnight, someone opened our room door, realized it was occupied, and quickly left again. As I was traveling alone with m… Read moreDue to a serious safety incident, I cannot recommend staying at this hotel. Apart from how very noisy the room was and how much the bathroom was in need of renovation, our stay included an incident that caused me to lose sleep.My young son and I were already a… Read more

• User: staceylouiseb2021

  Trip type: Family

  Perfect stay For Disneyland Paris

  So booked Premiere Classe Marne la Vallee Torcy. However on arrival found out was instead staying here Campanile Torcy.Which turned out to be a blessing in disguise.Outside was bit odd and access to reception etc.However once inside,check in was very easy. Reception had a bar and small selection of drinks and food etc.Although motel style, dated/Slightly dirty outside floors to room. Only outside… Read moreSo booked Premiere Classe Marne la Vallee Torcy. However on arrival found out was instead staying here Campanile Torcy.Which turned out to be a blessing in disguise.Outside was bit odd and access to reception etc.However once inside,check in was very easy. Rec… Read more

• User: Chrissie L

  Trip type: Family

  Awful

  Awful hotel, mostly because of the staff and their lack of care. The room wasn't particularly clean to start with (floor especially) and then wasn't cleaned in three days and when you asked for clean towels it was met with disdain. When I asked the cleaning staff to service the room, the answer was a flat no. It was really clear from the beginning that this hotel was trying to cut costs and corner… Read moreAwful hotel, mostly because of the staff and their lack of care. The room wasn't particularly clean to start with (floor especially) and then wasn't cleaned in three days and when you asked for clean towels it was met with disdain. When I asked the cleaning st… Read more

• User: Passenger49623955232

  Trip type: Family

  Fawlty Towers and Rude Staff

  Nothing essential worked right in the first room given, including sockets, shower and tv, we moved at 10:30pm then at 11:30pm after all day travelling we attempted to turn off the lights. I then had to put up with having a main light that never switched off, lack of sleep, headaches but it was too late to move again and we were all unpacked I then discovered the outside door wouldn’t lock from the… Read moreNothing essential worked right in the first room given, including sockets, shower and tv, we moved at 10:30pm then at 11:30pm after all day travelling we attempted to turn off the lights. I then had to put up with having a main light that never switched off, l… Read more