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Cerise Chatou

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Cerise Chatou

locationOuest-La Defense, Paris

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About Cerise ChatouAbout Cerise Chatou

Location

The residence is in Yvelines on the Seine in the heart of the land of the impressionists between Saint Germain en Laye and Rueil Malmaison. It is 15 minutes from Les Champs Élysées with the RER. Guests may go to the famous Guinguettes on the banks of the river where many painters such as Renoir, Monet and Manet created some of their greatest canvases by immortalizing these moments. In neighbouring cities, guests may also visit the Château de Rueil Malmaison, the Château de Saint Germain en Laye and the Maison de Claude Debussy. The city centre and links to the public transport network are within walking distance.

Facility

The apartment hotel has 10 apartments, 15 studios, 10 single rooms and 13 double rooms, which are located on 4 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe, a 24-hour security service, a laundry service, a coin-operated laundry and a smoke alarm are available. Services include a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Services include a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available.

Rooms

Rooms feature a kitchen and a bathroom. Individually adjustable heating ensures comfortable temperatures. A balcony is among the standard amenities of some rooms. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub. Wheelchair-accessible rooms can also be booked. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the apartment hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking and a gym.

Meals

Dining facilities include a non-smoking restaurant, a breakfast room and a café. Bed and breakfast can be booked. A generous breakfast buffet and lunch are served every day.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Cerise Chatou Amenities at Cerise Chatou

  • Facilities

    • -

      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

LocationLocation

Map preview

Around this property:

Bus Station

50 m

Train Station

800 m

City Centre

800 m

Shopping opportunities

1 km

Tourist Centre

11 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

19

Very Good

40

Average

36

Poor

26

Terrible

28

Recent Reviews: 149

  • User:R R

    Trip type: Business

    No customer service skills , the room was still dirty from the previous guest. Bed linen and towels had not been changed

    rating21 Nov 2023

    The room had obviously not been serviced, with dirty towels on the bathroom floor and the bed unmade with old sheets. When I brought this to reception's attention they very quickly sorted the sheets and towels, but left the human hair on the floor. When I then tried to enter the room my key did not work, and all of my luggage was in there , fast forward hour an hour later we got in via an adjoining door ( lock still broken) On returning the following day the man on reception was rude and not very helpful when I asked had the door been fixed .

  • User:ekiraz920795

    Trip type:

    No help from the staff

    rating16 May 2023

    The staff was useless. They didn’t try to help when needed. For example of ordering a taxi or at least trying to find out the price for me. They told me two different prices depending on who you asked when it comes to late check out.

  • User:evanzanten

    Trip type: Business

    Cold Shower

    rating04 Jul 2022

    Very bad stay, bad breakfast a small as salt was not organized. Also the Water cooker for boiling eggs was not on, so waited for 20 min for a boiled egg. In the morning there was a only cold water availably to shower. CERISE by EXHORE, Propriétaire at CERISE Chatou, responded to this review Hello,Your feedback is important to improve the quality of our services. We would like to thank you for sharing your impressions of your stay.We are sorry to read your remarks about the breakfast, this point is very important for our establishment and we apologize if there were some shortcomings during your stay. We are also sorry to read your comments about the hot water. Please be assured that our on-site staff are at your disposal and are able to make repairs or changes to ensure that your stay is as comfortable as possible.We also want you to know that customer satisfaction is a priority for us. We hope to be able to convince you, during your next stay, that the inconveniences you experienced were isolated incidents.We look forward to welcoming you again for a pleasant stay.See you soon,The CERISE team!

  • User:happyheartcreations

    Trip type: Family

    Company arranged

    rating25 Jun 2020

    We are leaving Paris and my husband’s company booked us into this hotel for 5 nights. There’s not a lot of positive I can say about this place. The best I can do is say they have a great coffee machine. Plus they appear to be eco-friendly by recycling. Although they do have parking underground it’s very inconvenient. The air conditioner was broken but nothing was mentioned when we checked into the hotel. The curtains and chairs had lots of stains. The particle board around the bathtub was chipping. It’s not really conveniently located. Hardly any restaurants are near. All in all I’d say find some else.

  • User:Reiseprofi176

    Trip type:

    Incompetence

    rating01 Jan 2020

    Family room # 407: Water flaque on floor upon arrival.Bed on Coach not prepared. Dusty cupboards.Room never cleaned during our whole stay!Only two big towels for four guest. not coffee or the caps available.Garage door deffect was never fixed during our stay. We were obliged to go back to frontdesk each time to get the door openned. Frontdesk never offered a Discount for this inconvenience. I would not recommend this Hotel.

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