citizenM Paris Gare de Lyon

Recent Reviews: 3271

• User: Michelle M

  Trip type: Couples

  Not great check in service

  Lovely hotel, great location, staff lovely but… say we can check in from 2pm. We are only here for 2 days, one night so sightseeing as soon as we arrive, travel to hotel to check in - ‘no rooms available’ on system!!!! Sitting in bar til it is sorted out… 40 mins later we are still waiting, eating in to our limited time here, no apologies, no complimentary drinks/food etc desperate to check in, di… Read moreLovely hotel, great location, staff lovely but… say we can check in from 2pm. We are only here for 2 days, one night so sightseeing as soon as we arrive, travel to hotel to check in - ‘no rooms available’ on system!!!! Sitting in bar til it is sorted out… 40 m… Read more

• User: lazydaisy7

  Trip type: Couples

  Handy location

  Our room on the 14th floor was clean and adequate for a one night stay before our early morning departure from Gare de Lyon which is a very short walk away. However, having the double bed squashed against the window so one person had no option but to climb over the other to get in and out of bed was really unnecessarily mean with space for a modern tower block - I'm used to tiny room in old Parisi… Read moreOur room on the 14th floor was clean and adequate for a one night stay before our early morning departure from Gare de Lyon which is a very short walk away. However, having the double bed squashed against the window so one person had no option but to climb ove… Read more

• User: Kerry_Marsh

  Trip type: Solo travel

  Budget Priced and Very Friendly Staff

  I had never stayed at a CitizenM Hotel before so it came as a bit of a surprise as to how it all works. It is budget friendly with a bit of quality in some ways and cut price in others. I was taken back by the check-in process being all iPads with large table (no desk) but it works. The staff were really friendly and helpful. The room was comfortable, but very small. The hotels facilities as far a… Read moreI had never stayed at a CitizenM Hotel before so it came as a bit of a surprise as to how it all works. It is budget friendly with a bit of quality in some ways and cut price in others. I was taken back by the check-in process being all iPads with large table… Read more

• User: sheri s

  Trip type: Family

  Great location; "kitchy" cute atmosphere!

  An adorable, "kitchy" kinda place! Very close to metro underground [which we easily learned to use daily, even with transferring lines!], conveniently located; felt very safe walking back to our hotel in the evenings once it was dark. Rooms clean, sparse, & quiet. Excellent room service twice during our 7-day stay. Great value @ significantly lower price compared to other nearby hotels. Breakf… Read moreAn adorable, "kitchy" kinda place! Very close to metro underground [which we easily learned to use daily, even with transferring lines!], conveniently located; felt very safe walking back to our hotel in the evenings once it was dark. Rooms clean, sparse, &amp… Read more

• User: publiussulla

  Trip type: Couples

  A great central place to stay that won't break the bank! With amazing customer service!!!

  This is our fave place to stay when we come to Paris. This was our 3rd stay here and Lavinnia still remembered us! We really enjoy the lounge/bar after a long day walking around Paris. Some names need to be dropped here Lavinnia, Kika, Florian and Nassib for going out of their way and making us feel welcome and ensuring we had everything we needed. The breakfast buffet is worth every penny! The ro… Read moreThis is our fave place to stay when we come to Paris. This was our 3rd stay here and Lavinnia still remembered us! We really enjoy the lounge/bar after a long day walking around Paris. Some names need to be dropped here Lavinnia, Kika, Florian and Nassib for g… Read more