Cowool Cergy

Recent Reviews: 326

• User: Mehmet H

  Trip type: Family

  Fantastic place and team!

  Hi,I had the pleasure of staying at COWOOL for the past 5 months, and I can confidently say that the property has greatly improved from when it was previously known as Olivarius. There have been noticeable upgrades in almost every area, from the reception and lobby to the coworking spaces, rooms, and overall service.The location is fantastic, for solo travelers, couples, groups (friends or schools… Read moreHi,I had the pleasure of staying at COWOOL for the past 5 months, and I can confidently say that the property has greatly improved from when it was previously known as Olivarius. There have been noticeable upgrades in almost every area, from the reception and… Read more

• User: Alina M

  Trip type: Friends getaway

  Very disapointed

  very disappointed with the hotel room. It is located on the ground floor, with the windows directly facing the hotel entrance. Basically, quite a lot of noise and 0 privacy. But the worst part is that it is very cold! I understood that there is a problem with the heating and that the technician will come tomorrow to fix it. meanwhile, I think the temperature is a maximum of 15 degrees. In addition… Read morevery disappointed with the hotel room. It is located on the ground floor, with the windows directly facing the hotel entrance. Basically, quite a lot of noise and 0 privacy. But the worst part is that it is very cold! I understood that there is a problem with… Read more

• User: Steven B

  Trip type: Couples

  DONT GO THERE

  My wife and I stayed at Cowool Cergy in August 2024. Temperature outside 30 degrees, inside in our room even hotter. Several complaints about the 'airco' (floorcooling) but no solution at all.Several complaints to the manager. No reaction. Mails to the manager...no reaction.And we were not the only guests that were complaining....:-).Very, very small room. Appart 20.Breakfast terrible. Filthy cups… Read moreMy wife and I stayed at Cowool Cergy in August 2024. Temperature outside 30 degrees, inside in our room even hotter. Several complaints about the 'airco' (floorcooling) but no solution at all.Several complaints to the manager. No reaction. Mails to the manager… Read more

• User: 799nataliar

  Trip type: Business

  No air conditioning!! My bedroom was so hot I couldn't sleep

  Terrible!!! I should have checked the reviews!! Its expensive for what it is. They spent money decorating the lobby and forgot about the rooms. There IS NO AIR CONDITIONING!!!! I went in summer and I couldn't sleep at all. They kept promising to bring me a fan every day and never happened... I didnt even get a fan with 30 degrees in summer!!! The room's window went straight to the parking lot and… Read moreTerrible!!! I should have checked the reviews!! Its expensive for what it is. They spent money decorating the lobby and forgot about the rooms. There IS NO AIR CONDITIONING!!!! I went in summer and I couldn't sleep at all. They kept promising to bring me a fan… Read more

• User: Pawntia P

  Trip type: Friends getaway

  NEEDS TO BE SHUT DOWN

  My husband & I travel often for work and I have never seen a WORSE place than this hotel. It used to be Oliviarus but is clearly under new management & staff. The new owner has shut off all the air conditioners so in the summer time the lobby & rooms feel like saunas. They clean the rooms ONLY on Tuesdays & we had to beg the staff for toilet paper. My husband asked for soap for the… Read moreMy husband & I travel often for work and I have never seen a WORSE place than this hotel. It used to be Oliviarus but is clearly under new management & staff. The new owner has shut off all the air conditioners so in the summer time the lobby & roo… Read more