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Disney Hotel Cheyenne

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Disney Hotel Cheyenne

locationDisney Paris inside the park, Paris

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About Disney Hotel CheyenneAbout Disney Hotel Cheyenne

Location

This holiday village warmly welcomes guests in Paris.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the holiday village include a baggage storage service, a safe and a drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. There are a number of shops as well. The grounds of the complex feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a transfer service, a laundry service, a coin-operated laundry and a hotel shuttle bus.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Children's beds can be requested for younger guests. Valuables can be securely stored in a safe. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-accessible rooms can also be booked. The complex has family rooms and non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace.

Meals

Various dining options are available, including a restaurant, a café and a bar. Catering options include half board and full board. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, vegetarian dishes and children's meals can be prepared on request. The complex also offers special catering options. Non-alcoholic beverages are available.

Payment

The holiday village accepts the following credit cards: VISA and MasterCard.

Amenities at Disney Hotel Cheyenne Amenities at Disney Hotel Cheyenne

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Games room

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Shops

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Full Board

    • -

      Half Board

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      Special Diet

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      Special Offers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

4045

Very Good

5138

Average

3009

Poor

1031

Terrible

565

Recent Reviews: 13788

  • User:Happyjojo88

    Trip type:

    Still a good option to keep prices down

    rating18 Apr 2026

    This is still a solid option for my family when staying at DLP. Unfortunately, it dropped a star because on arrival to our room at almost 12am after the Disney adventure world night show and getting our cases from our car, our magic passes didn’t work to open the door. I had to go down to reception to get it sorted with 2 very tired children sleeping in the corridor. The staff were good though and got it sorted promptly when I got seen by a cast member. The room was turned over nicely the following day and after a long day was nice to come back to a neat room(I had already packed things away and tried to make to beds as best I could).

  • User:Jetsetter033

    Trip type: Family

    Not worth the money paid

    rating16 Apr 2026

    Have just returned from 4 nights /5 days staying at Cheyenne hotel. It’s the first time I’ve stayed at a Disney hotel and I wish I had paid more money to stay at one of the newer more modern hotels. I paid a lot of money for me and two kids and found the hotel very old fashioned and dated. There was a weird smell in the room (Geronimo block) too and due to having no lifts anywhere and me having a double buggy I had to ask for a room change after the first night. Give them their due they moved us to a (better smelling) Jessie James block and ground level. Still the same style dark room though, not very nice to look at when you think we are on Toy Story 5 nearly! The hotel needs upgraded extensively and a swimming pool added plus more playgrounds for children to just be free of queuing! Didn’t fancy the restaurant if the hotel anything to go by we just used Starbucks on site before walking to the park along the waterway which we finally found by coming back from the park that way ! We had ended up walking the 45 min road way by mistake the first time ! The walk was lovely along the waterway . Didn’t feel any Disney magic at the hotel I’m afraid except meeting Jessie on the last morning. I wouldn’t recommend it and won’t be back. Disneyland Paris, Autre at Disney Hotel Cheyenne, responded to this review Hello,Thank you for taking the time to share your feedback following your stay at Disney Hotel Cheyenne. We are sorry to learn that the experience did not meet your expectations.Your comments regarding potential improvements—such as updated facilities, additional play areas, and enhanced amenities—are greatly appreciated and will be shared with the appropriate teams.Thank you again for your detailed review. We hope to have the opportunity to welcome you to a Disney hotel that aligns more closely with your expectations.Kind regards. Maylis Disneyland® Paris - Guest Experience Team

  • User:KimboLondon

    Trip type: Family

    Dated but comfortable and clean

    rating15 Apr 2026

    We stayed here for 3 nights. Reception and check in was smooth, as was the baggage storage. Open until late so no need to rush back from the parks. The rooms are small but functional. Could have done with a fridge in the room but wasn’t a deal breaker. Beds were comfortable and we loved the room theme. The bathroom was very dated though and in need of an upgrade! Lovely walk along the water to the parks which we did morning and evening. Great location! We didn’t book a meal plan so didn’t use the restaurants but they always looked busy so a popular choice. Would definitely stay again.

  • User:Jonna12321

    Trip type:

    Magical stay

    rating14 Apr 2026

    Great hotel! Friendly and helpful staff, clean and well-equiped rooms. Short walk along the river to Disney Village.

  • User:ebruli5050

    Trip type: Family

    The worst night of our life!!!

    rating13 Apr 2026

    The worst night of our life!!! I do not recommend this hotel at all!! It started from the very beginning at the reception during our check in Ms.Laura was not helpful at all she refused to check us in because we were in the wrong queu ! Seriously? it had only us and another family for 3receptionnist..?We then had a freezing room for which we had to walk 10mins from the main entry!!But the NIGHTMARE WAS AT 4AM!!!My son and I were awake by a noisy AC noise I have recorded it and wish you could hear it!! I had to call the technician who had to reset the entire system. We were completely exhausted the next day, But this hotel does not even have a check out system therefore no one will even care to ask if you were ok!!

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