Dream Castle Fabulous Hotels Group

Recent Reviews: 7461

• User:PaulC10486

  Trip type: Family

  Cold breakfast

  18 Apr 2026

  The evening meal buffet had very good the selection was very good, well cooked and tasty . The deserts were amazing . However the breakfast really let the experience down . The scrambled eggs and all the hot items were basically cold on both mornings . There should also be other egg choices cooked to order and hot . The drinks prices were extreme paying 5 euros for a coke was over the top. The prices for paid food items for lunch was also over the top . We had to pay 24 euros for a small pizza with no sides included ??!! It was a good pizza but your prices need to be looked at , as they were more expensive the Disneyland itself . Alexandre G, Service clients/Réception at Hotel Dream Castle, responded to this review Dear PaulC10486,Thank you for your feedback. We are pleased you enjoyed the evening buffet and desserts.Regarding breakfast, we are sorry if the hot items did not meet your expectations. Our buffet is regularly checked and replenished to maintain quality and temperature, and your comments have been shared with our team.Concerning pricing, our rates reflect the quality of our products and hotel service standards, which may differ from external venues. We nevertheless take your remarks into consideration.We hope to welcome you again for a better experience.Dream Castle HotelLeïla

  Read more

• User:Inspiration747078

  Trip type: Family

  Ok

  18 Apr 2026

  Pleasant hotel, good room. However, breakfast was overcrowded, had to wait in the line to get seated, and even had to wait in line to get coffee from the machines.The shuttle bus to the Disney park was terrible. It was overcrowded, crammed like sardines, and a nightmare to get on when returning after park closed. We ended up getting a taxi instead. After not being able to squeeze onto about three buses, and it feeling like a riot everyone pushing to get on.This is a real drawback. Alexandre G, Service clients/Réception at Hotel Dream Castle, responded to this review Dear Inspiration747078,Thank you for your feedback. We are pleased you enjoyed the hotel and your room.Regarding breakfast, it can be busy during peak times, and our team does its best to manage the flow and reduce waiting times. Your comments have been shared for improvement.As for the shuttle, it is a complimentary service operated with high demand at opening and closing times of the parks, which can lead to overcrowding. Additional rotations are scheduled to accommodate guests as efficiently as possible.We appreciate your remarks and hope to welcome you again under better conditions.The Dream Castle HotelLeïla

  Read more

• User:Mike J

  Trip type: Family

  Lovely place staff brilliant

  12 Apr 2026

  Stayed here whilst visiting disneyland and central paris visiting the eiffel tower. Me and my 6 year old daughter had a fab time. We enjoyed the pool and jacuzzi and the inside play park. The staff are amazing and so approachable and were very informative just dont try and book in before 3pm though lol. They will give you a key to the swimming pool though and towels so just have your swimmers ready to hand. The bus to Disney is regular and we had no issues its literally only a 10 to 15 mins each way . The food at breakfast was amazing lots of selection you won't go hungry thats for sure. The drink selection is amazing too and unlike some hotels I have been in the juices actually taste pretty good and the milky coffee is pretty good too. Yes bar drinks and in hotel shop is expensive but hey arnt they all. Overall a really good hotel with exceptional staff members so if and when I come back I would certainly book this hotel again. A massive pat on the back to the diligent friendly and helpful staff of the dream castle hotel from mike and sienna and thank you for making our stay memorable Alexandre G, Service clients/Réception at Hotel Dream Castle, responded to this review Dear Mike and Sienna,Thank you very much for taking the time to share such a detailed and positive feedback following your stay with us.We are truly delighted to read that you and your daughter had a wonderful experience while visiting the Dream Castle Hotel. It is a pleasure to know that you enjoyed our facilities, especially the pool, jacuzzi and indoor play area, which are indeed designed to create enjoyable moments for families.Your kind words regarding our team mean a great deal to us. Providing a warm, approachable and informative service is at the heart of our priorities, and your recognition will be gladly shared with all our staff.We also appreciate your comments about the breakfast offering and the shuttle service, which are key elements of the overall guest experience. Regarding the check-in time, we thank you for your understanding, as it allows our teams to ensure that each room is perfectly prepared for arrival. We are pleased that you were able to enjoy the pool facilities in the meantime.It would be a true pleasure to welcome you again for another memorable stay in the near future.The Dream Castle HotelLeïla

  Read more

• User:Lisa D

  Trip type: Family

  Nice hotel but renovation at pool needed

  11 Apr 2026

  Hotel reception area is beautiful and smells amazing, quick check in Good big spacious room for the 3 of us and the decor was really nice. Carpet maybe a little run down but everything else was good, comfortable bed and pillows Breakfast was good enough, only complaint was they only had 2 options of cereal and one had run out, we asked if they had more and they said no but then as breakfast was finishing up we seen them top this up for the next day so they lied. Didn’t have dinner here but from what we heard it was expensive. Pool area really let this place down and that’s why I knocked a couple stars off. The pictures online of the pool look great but it’s very run down , one of the steps going in to the pool is broke so shook when entering the water. The water is freezing cold, the hot tub isn’t hot either. Changing rooms so run down it’s a shame as it could be good. Shuttle bus comes on time but can be very busy and stressful. If they renovated the pool area I think this hotel would defo feel more a 4 star. Overall we did enjoy it. Alexandre G, Service clients/Réception at Hotel Dream Castle, responded to this review Dear LisadL9543KM,Thank you for your feedback following your stay.We are glad you appreciated the reception area, the room comfort, and the overall experience, as well as the efficiency of the check-in process.Regarding breakfast, we would like to clarify that items are regularly replenished throughout service hours depending on demand. Availability can vary during busy periods, but products are not intentionally withheld.Concerning the pool area, we are sorry it did not meet your expectations. Maintenance and comfort standards are regularly monitored, and your comments have been shared with the relevant teams for review.We also take note of your remarks about the shuttle service during peak times.We are pleased that, overall, you enjoyed your stay and we hope to have the opportunity to welcome you again.The Dream Castle HotelLeïla

  Read more

• User:Cruiser66706587784

  Trip type: Family

  Warm Welcome, But Very Disappointing Room Experience (Day 1 of 5)

  10 Apr 2026

  Currently staying at Dream Castle Hotel in a 6-person suite, on Day 1 of our 5-night visit. On arrival, the reception team and staff gave us a warm and friendly welcome, which made a great first impression.Unfortunately, things quickly went downhill. Room service has been very disappointing. One of the bed sheets was dirty, and when we reported it, we were told it was very busy downstairs and it would take time to resolve—this was right as we were about to go to bed. Regardless of how busy it is, dirty sheets should never have been put on the bed in the first place.The room temperature is also very uncomfortable. We were informed that at this time of year, guests have no control over the air conditioning as it is centrally managed and turned off, making it difficult to enjoy the room.The TV is extremely outdated, with very limited English-language channels. There’s no option to connect via HDMI or use screen mirroring, which feels quite behind modern standards.There is also no pillow choice at all—only large, overly puffy pillows, which made it uncomfortable to sleep. After a point, we gave up even calling reception.On top of that, the room service staff do not seem happy or welcoming, which adds to the overall negative experience.It’s such a shame, especially after arriving with high expectations following the positive welcome. This is only Day 1 of our stay. Breakfast tomorrow—hoping for a decent vegetarian selection. I will update if things improve. Alexandre G, Service clients/Réception at Hotel Dream Castle, responded to this review Dear Guest,Thank you for taking the time to share your detailed feedback following the first day of your stay with us.We are pleased to read that you received a warm welcome from our reception team, however we are sincerely sorry that several aspects of your room experience did not meet your expectations.Please accept our apologies regarding the cleanliness concern with the bedding. This is not in line with our usual standards, and your comment has been immediately shared with our housekeeping management team for investigation and corrective action. We fully understand your disappointment, especially at arrival, and we regret the inconvenience caused.We also take note of your comments regarding room temperature, television equipment, and pillow comfort. Please be assured that your feedback has been forwarded to the relevant departments for review. While our air conditioning and heating systems are centrally regulated depending on the season, we understand that this may not always provide optimal comfort for all guests.Regarding your observation on our team attitude during room service, this has also been noted and will be addressed internally, as guest experience and service quality remain a priority.We sincerely regret that your first impression of the room has not matched your expectations. We remain at your disposal 24 hours a day should you require any assistance during the rest of your stay, and we hope to have the opportunity to improve your experience over the coming days.Kind regards,CordialementEloise - Dream Castle Hotel

  Read more