Espace Champerret

Recent Reviews: 234

• User:Giulia G

  Trip type: Couples

  Bad experience

  05 May 2025

  We did not have warm water for 3 days in a tow. Breakfast does not offer quality food. Room extremely small and a bit dirty. The good thing was only the presence of the metro close by. Staff is ok, but made a mistake with payment. Do not recommend it. Mgmt HR, Propriétaire at Hotel Espace Champerret, responded to this review Dear Giulia, Your review has been well taken into account, thank you for coming back on this experience. We understand your dissatisfaction and apologize for the hot water failure, which was completely beyond our control. Our team did its best to rectify the problem. Hot water is now available. It is also with regret that we discover your remark about the product that make up our breakfast and the cleanliness of the room set at your disposal. Rest assured that the reviews of our guests are precious. We will use yours to improve. We are pleased to hear that you fully enjoyed the great location of our hotel and hope that your will accept to renew your trust in us on a next visit, we will do our best to ensure that your stay is as perfect as possible. Regards, The Management

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• User:273kateb

  Trip type: Couples

  Great location at a good cost

  02 Jan 2025

  We stayed here for 2 nights around New Years Eve. The room was compact and clean and tidy. The bed was very comfortable. The TV kept losing signal so we weren’t able to watch it. The bathroom looked new and the shower was a good size. The water was cool in the evening but lovely and hot in the mornings. We were in room 304 which is unfortunately right next to the lift so kept us awake late and woke us up early. The location is excellent and was a 25 minute walk to arc de triomphe which was brilliant for NYE. It’s right next to the metro which was handy and it had great shops close by. The staff were lovely and friendly. Overall this is a great hotel for a short stay at a good cost. I would return but ask for a room away from the lift. Mgmt HR, Propriétaire at Hotel Espace Champerret, responded to this review Dear Kate, Thank you for taking the time to come back on this pleasant experience at Hôtel Espace Champerret ! It is a real pleasure to hear your satisfaction regarding the attentive service of our team, the cleanliness of the room se at your disposal, as well as the comfort of our bedding and the great location of our 3-star establishment, close to the subway, very convenient to explore our beautiful city ;)The remarks of our guests are precious, and we are sorry for the inconveniences encountered. Rest assured that we will use your feedback to improve and offer you a stay as perfect as possible on a next visit to Paris. Looking forward to welcoming you again, See you soon, The Management

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• User:Alberto N

  Trip type: Solo travel

  Dark Mold in room

  23 Nov 2024

  During my stay there and after giving me a second room because the first room didn'thave sufficient heat, the second room had dark mold on the ceiling,walls, staircase and curtains. I spoke to one of the hotel and little if anything was done. Mgmt HR, Propriétaire at Hotel Espace Champerret, responded to this review Dear Guest, Thank you for coming back on this experience at our establishment. We sincerely regret to note your disappointment regarding the service offered during your visit. As you have seen, we are currently renovating all our rooms. As the temperature in the first room was not suitable for you, we have had to allocate you another room, where the work has not yet taken place. Rest assured that the satisfaction of our guests is the main of our concerns, as well as the quality of the service offered by our team. We will use your feedback to improve. Hoping that you fully enjoyed the great location of our 3-star establishment. We'll be delighted to let you benefit from our ongoing improvements if you decide to renew your confidence in us on a next visit. Regards, The Management

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• User:Laurazemaityte

  Trip type: Family

  Recommendation

  01 Jul 2024

  Very nice hotel! Perfect location, metro less when 1min. Easy to travel around the Paris! We really enjoyed our staying, we felt save in this area. Also receptionists are very friendly, room was small, but for sure is enough for active sightseeing. I really recommending this hotel. Prices and comfort are matching. :) Mgmt HR, Propriétaire at Hotel Espace Champerret, responded to this review Dear Laura, What a pleasure to discover your excellent review ! A big THANK YOU from the entire team of Hôtel Espace Champerret for taking the time to share your full satisfaction regarding her warm welcome, the great location of our 3-star establishment and overall, the quality of the service provided throughout this stay among us ;)You are always welcome, do not hesitate to renew your trust in us on a next visit to Paris ! See you soon, The Management

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• User:NikkNakkNoo

  Trip type: Couples

  Adequate room made better by delightfully friendly staff!

  01 Nov 2023

  We spent 2 nights at the hotel and it was an okay experience, adequate!I had been gifted a Virgin Experience City Break voucher which I chose to use at Hôtel Espace Champerret. We researched the hotel online and felt that it looked very good from the website information and it seemed ideal for our purposes.The hotel has a great location, it’s a few metres away from Louise Michel Metro Station with shops and restaurants nearby.First off, I must commend all the staff for their hospitality. They were wonderful, all very friendly and helpful, truly most welcoming. All staff spoke English to some degree, some fluently although we did attempt some basic French out of respect and good manners for our hosts.The hotel doesn’t have a restaurant and there’s no tea/coffee service in the rooms which was a shame. Our room (a ground floor room with a terrace) was tidy enough on arrival although it was a tad dusty, there wasn’t a mini bar in the room as expected however we discovered that this was kept in the reception area but it didn’t have much to offer. Also, the room door to the terrace was locked so although we could see the terrace, we couldn’t access it. We had a window that we could open but we noticed a large rat trap directly beside the window so we chose to leave that locked! Breakfast choices are quite extensive for a buffet style breakfast. Lots of fresh bread, croissants, sweet cake on offer as well as three types of cereal, an array of yogurt, preserves and a large selection of cheese/cold meats. As well as a hot drinks machine for coffees, cappuccinos, lattes, hot water for teas etc. There was also a large selection of fresh juice, iced water and teas from Earl Grey to French Breakfast Teas. The breakfast room is small but nicely decorated. Breakfast is from 7am to 10am and the breakfast staff on hand were welcoming and friendly.The room we stayed in, (Room1) was a small standard, it was dark and in need of some love and attention regarding decorating. We had two side lamps and one slightly larger which needed to be on during the day when we were in the room for brightness. The pillows were very firm and pretty low quality in-fact, I woke both mornings with an uncomfortable headache.As mentioned before, the room did not come with any sort of tea or coffee services, just 2 glasses on the desk, sitting on a paper napkin! It was just all a little basic! Furthermore, they have this unusually strange policy where you need to leave your key at reception when you leave the hotel, I don’t think that this is so cleaners can access it as the reception staff all had copies of the room keys…it felt very odd! We did have our room cleaned while we were out and it was fine, they did a decent job even addressing the dust that had been missed previously. The en-suite was again small and basic, the shower head didn’t stay in it’s holder and tended to slip down the pole so you had to hold it to shower also the hose itself was in need of replacement as it was frayed and worn away. Soap and shower/hair wash were also provided, which were nicely scented. Two paper cups were provided for rinsing teeth and towels were fresh and clean. Realistically, we only needed the room to sleep in so it was adequate, it would have been nice if we could have made a hot drink in the room on our return from our day out.The location was perfect for us to wonder around the city and we enjoyed our visit to Paris, the people are most welcoming and friendly, it’s certainly a vibe and we will return.However, all that being said, we would certainly consider another stay at Hôtel Espace Champerret if we were not on the ground floor and in a different room.

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