Est

Recent Reviews: 841

• User: K L

  Trip type: Family

  The hunger games

  The hotel is close to the subway, so the sights are easily accessible, but the neighborhood is full of homeless people, so wandering around at night wasn’t recommended. I wouldn’t have had a problem with the room if the window had worked properly and I hadn’t been terrified every night that someone would climb into my room. But those weren’t the biggest problems; the breakfast was subpar. The so-c… Read moreThe hotel is close to the subway, so the sights are easily accessible, but the neighborhood is full of homeless people, so wandering around at night wasn’t recommended. I wouldn’t have had a problem with the room if the window had worked properly and I hadn’t… Read more

• User: Bardine K

  Trip type: Couples

  the experience was not good

  ? 1 starI stayed at the Est Hotel in Toronto 14 May 2025].From the start, the experience was disappointing. The reception was unprofessional, the room was substandard, and the customer service was very limited.I requested a refund for part of my stay, which was granted. However, the $200 security deposit charged upon arrival has still not been refunded, despite my reminders. It's been over 3 weeks… Read more? 1 starI stayed at the Est Hotel in Toronto 14 May 2025].From the start, the experience was disappointing. The reception was unprofessional, the room was substandard, and the customer service was very limited.I requested a refund for part of my stay, which wa… Read more

• User: restoprimavera

  Trip type: Solo travel

  Great!

  Friendly hotel! Thanks Ali the receptionist for welcome support. Interessing location. Near Est station. With public transport from Est station interesting city tour, architectural, Louvre, shopping and more. Busy intown area. With many shops, cafe"s.Friendly hotel! Thanks Ali the receptionist for welcome support. Interessing location. Near Est station. With public transport from Est station interesting city tour, architectural, Louvre, shopping and more. Busy intown area. With many shops, cafe"s.

• User: Msn J

  Trip type: Friends getaway

  It was too expensive for what it was

  My room didnt have a door for the bathroom.It had one but it was not a properly door.It didnt close and it was from plastic so you could hear everything.Also the sink was broken and a part of the shower was mising and you he room was small.For what it had it was too expensiveMy room didnt have a door for the bathroom.It had one but it was not a properly door.It didnt close and it was from plastic so you could hear everything.Also the sink was broken and a part of the shower was mising and you he room was small.For what it had it w… Read more

• User: 2andye

  Trip type: Family

  Very rude customer service and unhelpful

  Very unhelpful. We were due to stay here on 24th Jan 25 but due to a storm in Ireland, our flight was cancelled. Tried several times to get through to the hotel by phone and email to try and reschedule as we got our flights rebooked for the next week. Eventually got through to someone on reception, I asked did he speak English and he said no. I asked if he could find someone who spoke English and… Read moreVery unhelpful. We were due to stay here on 24th Jan 25 but due to a storm in Ireland, our flight was cancelled. Tried several times to get through to the hotel by phone and email to try and reschedule as we got our flights rebooked for the next week. Eventual… Read more