Excelsior Opera

Recent Reviews: 967

• User: oskarsteinnb

  Trip type: Couples

  Extremely disappointing

  €350 charged after checkoutAfter we checked out, Hôtel Excelsior Opéra charged €350 to my card for alleged damage to the mattress, which we completely dispute.Despite repeatedly asking for clear evidence proving the damage occurred in our room during our stay, we were never provided with satisfactory documentation. We called them multiple times to ask about the charge, but they were very rude and… Read more€350 charged after checkoutAfter we checked out, Hôtel Excelsior Opéra charged €350 to my card for alleged damage to the mattress, which we completely dispute.Despite repeatedly asking for clear evidence proving the damage occurred in our room during our stay,… Read more

• User: Kerry D

  Trip type: Family

  Great hotel

  Excellent stay at excelsior! Great location as we could see the garnier from our balcony, which was a real delight to sit on each day! The staff are really friendly and helpful. The air conditioning was very appreciated considering the hot weather Paris was experiencing! Everywhere was spotless! Thank you for a lovely stay! Hôtel Excelsior Opera, Propriétaire at Hotel Excelsior Opera, responded… Read moreExcellent stay at excelsior! Great location as we could see the garnier from our balcony, which was a real delight to sit on each day! The staff are really friendly and helpful. The air conditioning was very appreciated considering the hot weather Paris was ex… Read more

• User: Aisha K

  Trip type: Family

  Delightful and clean. Location is fantastic.

  Wow what a lovely hotel.the location is trés Bien.Jan Marc (apologies I may have said his name incorrectly) was so wonderful with my son each morning. Making sure he started his day with a smile. Very clean the lobby has activities and seating. I spent time there playing chess and with my son there was colouring available. On the very hot days water and juice was made available free of charge that… Read moreWow what a lovely hotel.the location is trés Bien.Jan Marc (apologies I may have said his name incorrectly) was so wonderful with my son each morning. Making sure he started his day with a smile. Very clean the lobby has activities and seating. I spent time th… Read more

• User: Lee E

  Trip type: Family

  Great choice for Paris Opera area

  Perfect location, easy metro to all the main spots. Small and comfortable with friendly staff. The buffet breakfast is nice when you are trying to get an early start. Hôtel Excelsior Opera, Propriétaire at Hotel Excelsior Opera, responded to this review Dear S4561Clleee,Thank you very much for taking the time to share your feedback.We truly appreciate your recommendation and your kind words.… Read morePerfect location, easy metro to all the main spots. Small and comfortable with friendly staff. The buffet breakfast is nice when you are trying to get an early start. Hôtel Excelsior Opera, Propriétaire at Hotel Excelsior Opera, responded to this review D… Read more

• User: termehk

  Trip type: Family

  Great hotel with friendly staff

  We had a great stay! The room had an air conditioner which was super during hot days in Paris. The hotel is located between Louvre and Montmartre, 20 mins walking each. Lots of great restaurants close by. Hôtel Excelsior Opera, Propriétaire at Hotel Excelsior Opera, responded to this review Dear Termehk,Thank you for taking the time to share your lovely feedback.We are very happy to hear that… Read moreWe had a great stay! The room had an air conditioner which was super during hot days in Paris. The hotel is located between Louvre and Montmartre, 20 mins walking each. Lots of great restaurants close by. Hôtel Excelsior Opera, Propriétaire at Hotel Excelsi… Read more