Grand Nouvel Opera

Recent Reviews: 605

• User: David M

  Trip type: Solo travel

  Good location - but that is all

  Not a pleasant experience - certainly not a 3* hotel. It was very hot weather when I stayed but the room had no air-con. Fair enough, it's an old building, but I couldn't keep the windows open during the night because the street outside was so noisy - emergency vehicles with sirens blaring even at 2am etc. Shower was in a tiny cubicle not fit for purpose and flooded the bathroom floor. Staff at re… Read moreNot a pleasant experience - certainly not a 3* hotel. It was very hot weather when I stayed but the room had no air-con. Fair enough, it's an old building, but I couldn't keep the windows open during the night because the street outside was so noisy - emergenc… Read more

• User: Scott T

  Trip type: Family

  Rude

  This hotel is the most rudest receptionist that I have ever come across, room and bathroom was ok very tight and wouldn’t want to stay there any longer than one night but from the moment you walk through the front entrance the male receptionist for no reason is rude and completely horrid he just didn’t want you there even though you tried to ignore it , it was drainingThis hotel is the most rudest receptionist that I have ever come across, room and bathroom was ok very tight and wouldn’t want to stay there any longer than one night but from the moment you walk through the front entrance the male receptionist for no reason i… Read more

• User: 874isakh

  Trip type: Couples

  TERRIBLE SERVICE, AVOID!!

  Arrived and I was about to check in, my girlfriend was studying and she were arriving like two hours later. When I arrived I walked up to the receptionist, said that I wanted to check in and said that my girlfriend was arriving later. He refused to let me check in before she arrived, even though we booked the room together. He refused to even look at my booking. I then asked if I could sit in the… Read moreArrived and I was about to check in, my girlfriend was studying and she were arriving like two hours later. When I arrived I walked up to the receptionist, said that I wanted to check in and said that my girlfriend was arriving later. He refused to let me chec… Read more

• User: Neodouble

  Trip type: Solo travel

  Excellent Except

  Everything was excellent. This probably won't affect many people, but I was disappointed that I shouldn't have collected by baggage at 11.30pm. The cut off time is 8.00pm. There is nothing on the website or other booking sites that there is a limited hold time till 8.00pm. That was the reason I didn't go with an AirBnB and chose a hotel with 24 hour concierge. I usually leave my bag and collect it… Read moreEverything was excellent. This probably won't affect many people, but I was disappointed that I shouldn't have collected by baggage at 11.30pm. The cut off time is 8.00pm. There is nothing on the website or other booking sites that there is a limited hold time… Read more

• User: atinaorlac

  Trip type: Couples

  Not a "Grand Hotel" at all

  There is nothing "Grand" in this hotel, everything is small. The elevator is small and so was our room. There was no space to move in the room, in the wardrobe you can't even put a cabin trolley inside. The bathroom was the worst: IN the shower there is the sink, so to just wash your hands you need to go through the shower. The wc is small. Our room was next to the elevator, so we could hear all t… Read moreThere is nothing "Grand" in this hotel, everything is small. The elevator is small and so was our room. There was no space to move in the room, in the wardrobe you can't even put a cabin trolley inside. The bathroom was the worst: IN the shower there is the si… Read more