Holiday Inn Express Paris - Velizy

Recent Reviews: 172

• User:Deniale S

  Trip type: Friends getaway

  Nice clean hotel

  20 Nov 2025

  Clean and nice breakfast. Outside of Paris but easy to get Uber to get to Paris or Versailles. Quit hotel and rooms. Friendly staff Hotel Manager, Owner at Holiday Inn Express Paris - Velizy by IHG, responded to this review Dear Guest,Thank you for your feedback.It’s wonderful to hear you enjoyed your stay with us.We’re delighted you appreciated our spotless accommodations and breakfast variety. Our team takes pride in maintaining a peaceful environment and ensuring easy access to Paris and Versailles remains a priority for guests exploring the area.We hope to see you back at our hotel in the future.Best regards,Responsable relations publiquesPublic relations Manager

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• User:Anthony M

  Trip type: Business

  My Trip to Paris

  08 Oct 2025

  I had the good fortune to stay at the Holiday Inn Express in Velizy, whilst on a business trip to Paris late September 2025. During the three weeks I spent at the hotel, the staff were extremely accommodating, helping me with taxi booking and directions. The breakfast are a well present buffet style arrangement, with a great selection of cuisine to start your day. The rooms are well kept, the the daily housekeeping is faultless.For anyone visiting Paris, this hotel is within easy travelling distance of the centre, and Uber fares mid morning are only 25 or 26 Euro's to the Louvre for example.My best wishes to Joe, Michele, Barbara and the rest of the team, for a truly wonderful stay.A R Merrydew (Author) Hotel Manager, Owner at Holiday Inn Express Paris - Velizy by IHG, responded to this review Dear Anthony,We thank you for your kind words about your recent stay at Holiday Inn Express Paris Vélizy.It is a pleasure to hear that you enjoyed your time with us.We are truly grateful for your praise of our team. Reading that you felt well looked after during your business trip, thanks to Joe, Michele, Barbara and everyone, is especially rewarding. Helping you organize transport and find your way around the city is just what we love to do.It is wonderful to learn your mornings began well with the breakfast selections. Our aim is to provide a variety of fresh options so every guest feels energized for the day ahead. Knowing that the room upkeep and daily housekeeping made a positive impression assures us that our standards of care are reaching our guests. The convenient location and ease of travel to the heart of Paris is something we are always happy to offer, and we are delighted you found it practical for your journeys.We hope to have the pleasure of welcoming you again soon.Best wishes,Responsable relations publiquesPublic relations Manager

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• User:Getaway34503906353

  Trip type: Couples

  Not the best and dangerous garage

  04 May 2024

  First of all the car park is very tight to enter and on arriving in the basement found it to be an oil and water skid pan and nearly crashed into a concrete pillar Reported the danger to desk. Answer yes they know it is an oil or petrol leak from a garage.aboveSurely a DANGEROUS thingReturned next day and no change again complaint, yes they know about itThird day gave up and parked on road. Very tight a d dangerous garage.The room was first night serviced without changing the sheetsSecond night room not serviced at allDesk staff said they had been busy. It was now 6pm and no staffTotally unacceptable I have been ihg member for 20 yrs and worse experience ever Hotel- cmanager, Owner at Holiday Inn Express Paris - Velizy by IHG, responded to this review Dear Guest,Thank you for taking the time to share your feedback.We are truly sorry to hear about your experience with our parking facilities. Safety is a paramount concern for us, and we are actively addressing the issue you've reported to prevent any future occurrences. It is our aim to provide not just secure but also convenient parking for all our guests.Regarding the room service inconsistency, we offer our sincerest apologies for the oversight. Rest assured, we are reinforcing our housekeeping protocols to ensure all our guests' accommodations are serviced to our standard of excellence. Our team values the opportunity to serve you, and we fell short in this instance.We also acknowledge your disappointment with the responsiveness of our staff. We are dedicated to providing attentive and efficient service, and it is clear we have areas to improve. Your feedback as a loyal IHG member is particularly important to us, and we are grateful you brought these matters to our attention.We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Warm regards,Responsable relations publiquesPublic relations Manager

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• User:Josgreet1

  Trip type: Business

  Average experience

  10 Apr 2024

  Stayed here on business for 3 nights. Had an average experience. I had a room facing the inner court, so not to much outside noise. Because rooms are arranged in a circe the room layout was somewhat quirky. Could not watch the tv from the bed as it was positioned under a strong angle. Not much room for storage. Breakfast was fine and th hotel offers some drinks and snacks for the evening. Surrounding area is awful. Some dining options in the Velizy shopping mall. Otherwise it’s better to get a cab to Bolongne. Hotel- cmanager, Owner at Holiday Inn Express Paris - Velizy by IHG, responded to this review Dear Greet,We really appreciate your feedback.We are delighted to hear that you found our breakfast to your liking and that the availability of evening snacks and drinks added convenience to your stay. It is also good to know that you could enjoy dining options at the nearby Velizy shopping mall.However, we regret to hear that the layout of your room and the positioning of the TV did not meet your expectations. Our unique room design typically adds character to the guest experience, but we understand that it may not be to everyone's taste. Moreover, we apologize for any inconvenience caused by the limited storage space in your room. We strive to provide practical accommodations and your feedback is valuable in helping us improve.We acknowledge your comments regarding the surrounding area and understand that it might not have met your expectations. For future visits, our staff would be more than happy to assist in arranging transportation to Bologne or recommend local attractions that might enhance your experience.It would be a pleasure to welcome you back.Kind regards,Responsable relations publiquesPublic relations Manager

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• User:Dark killer T

  Trip type: Family

  Not up to IHG standard!

  26 Mar 2024

  Holiday INN Express Paris VelizyThe hotel in question is the Holiday INN Express Paris Velizy, located at 51 Avenue de I'Europe Velizy-Villacoublay, France 78140. The hotel's front desk can be reached at 33184731150, and its email is infor@hiexvelizy.com. The guest who made the reservation is Timothy Tuck, and the dates of his stay were from Monday, 25 March 2024, through Friday, 29 March 2024. The total cost of the stay was 571.16 euros.Timothy has been an IHG member since the 90s and is currently a Platinum Elite Ambassador member. When his wife checked in to the hotel on the night of 24 March, the front desk agent did not offer a room upgrade if one was available. After assigning her a room, the agent walked away without providing any upgrade. When she brought this to his attention, he muttered that he wouldn't offer her an upgrade. Timothy contacted IHG's online reservation service that night to report the incident. They assured him that they would look into the matter. However, the next day, when he spoke to the hotel's manager, she claimed that Timothy's wife had indeed received an upgrade, which was not true. She tried to trick Timothy into believing that being on the first floor was an upgrade, which he found insulting. Throughout his stays with the IHG brand, Timothy had always been acknowledged for his status and offered a room upgrade if available. If no upgrade was available, he was always informed of this. However, this did not happen in this instance, which is why his wife brought it to the agent's attention in the first place.The location is 51 Avenue de I'Europe Velizy-Villacoublay, France 78140, Hotel Front Desk 33184731150. Email: infor@hiexvelizy.com Guest Name: Timothy Tuck. The dates for the stay were Monday, 25 March 2024, through Friday, 29 March 2024, 571,16 euros.I've been an IHG member since the 90s; I'm currently a Platinum Elite Ambassador member; my wife checked in to the hotel late on 24 March. The desk person didn't offer a room upgrade if available, so after he assigned her the room, she brought it to his attention that he didn't provide the upgrade. As he walked away, he said under his breath that he wouldn't offer her an upgrade. I contacted IHG online reservation to report the incident that night, and they said they would check into it. The next day, I spoke to MGR, and she informed me that my wife did receive an upgrade, which was not true; she tried tricking me into believing that they have her on the first floor, which is an upgrade, which is an assault on my intelligence. Throughout my stays with the IHG brand the front desk always acknogledge your status and offer a room upgrade if avaialble, if it's not availible they will inform you either way, this didn't happen this is why my wife bought this to his attention. Hotel- cmanager, Owner at Holiday Inn Express Paris - Velizy by IHG, responded to this review Dear Guest,Thank you for taking the time to share your feedback about your experience at Holiday Inn Express Paris Vélizy.It is with regret that we learn of the concerns you've expressed regarding the room upgrade process and the interaction with our staff. Our aim is to always celebrate and recognize the loyalty of our IHG One Rewards members, especially our esteemed Platinum Elite Ambassadors, and offer the benefits they are entitled to, such as room upgrades when available. It is disheartening to hear that your experience did not meet the high standards we set for guest recognition. I would also like to address the conversation with our manager. We strive to be transparent and sincere in all our communications, and I am sorry if there was any misunderstanding or if you felt the situation was not handled with the utmost care and respect.We value our guests' feedback as it is paramount in our ongoing efforts to provide exceptional service and accommodations. While we take pride in our team's dedication to hospitality, we are always seeking ways to enhance our guests' experiences.We hope to have the pleasure of welcoming you back in the future. With best wishes,Responsable relations publiquesPublic relations Manager

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