Home Latin

Recent Reviews: 720

• User:Chen T

  Trip type: Friends getaway

  Very very bad experience.

  01 Jun 2026

  A very disappointing experience.I called the hotel more than ten times during business hours regarding an issue with my reservation, yet no one answered for a long time. When I finally managed to reach a member of staff, the experience became even more frustrating. The staff member was extremely rude, repeatedly interrupted me before I could fully explain my situation, and eventually hung up the phone.I completely understand that hotels have their own policies and procedures. However, as a business in the hospitality industry, basic courtesy, respect, and professional communication should be expected. Throughout the conversation, I felt dismissed and disrespected rather than assisted.I have visited France three times before and stayed in different hotels on each trip. Never have I encountered such poor customer service. This was not only the worst hotel-related experience I have had in France, but also one of the worst customer service experiences I have encountered in recent years.Paris offers countless hotel options. For a hotel that fails to provide even the most basic level of respect and communication to its guests, I will never book here again and would not recommend it to any of my friends. If customer service matters to you, I strongly suggest choosing another hotel.

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• User:Ronan u

  Trip type: Family

  Nice safe and friendly hotel within walking distance of Notre Dame

  15 Apr 2026

  I stayed with my family in this hotel towards the end of March and found it most agreeable - clean rooms and friendly staff.I had the misfortune to leave my iPAD in my room (only found out at Airport Security), and the staff secured it and arranged a handover to a friend who collected it.Nice safe and friendly hotel within walking distance of Notre Dame Redha Iguenane, Propriétaire at Hotel Le Home Latin, responded to this review Dear Ronanu,Thank you very much for your wonderful feedback following your family stay with us in March.We are delighted that you appreciated the cleanliness of our rooms as well as the friendliness and professionalism of our team, which are key priorities for us.Your comment regarding your iPad truly means a lot to us. It is only natural for our team to ensure the safety of our guests’ belongings and to assist in returning them as smoothly as possible.We are also pleased that our prime location, in the heart of the Latin Quarter and within walking distance of Notre-Dame, contributed to your enjoyable stay.As our name suggests, Le Home is your home in Paris, and we would be delighted to welcome you again very soon.Best regards,I.R - Hotel Le Home Latin Paris

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• User:Paradise17459272630

  Trip type: Family

  Horrible hotel and service

  29 Dec 2025

  When booking the room for the night with my family, we didn’t notice that the year of the booking had been switched by the system. Upon arrival, both receptionists denied us a room citing that 1) the hotel was fully booked and 2) the reservation was for a different year. We were told that this is a known system glitch which has happened multiple times and were assured for a full refund after contacting them and explaining the situation. Now we’re being denied said refund because the hotel can’t “make an exception” for us. The way this situation has been dealt with is extremely unprofessional and unacceptable. It is unreasonable to have to provide undeniable proof that the booking was made correctly by us as opposed to the known system glitch. To assure us of a full refund on site and then contradict that after we’ve done everything they asked us to do is not okay. I would urge everyone making a reservation to ensure that they have proof of the correct booking details during the booking process as something like this might occur. This has been a horrible experience and I won’t ever recommend this hotel to anyone!! Redha Iguenane, Propriétaire at Hotel Le Home Latin, responded to this review Dear Guest,We have carefully reviewed your message and fully understand your frustration regarding this situation.However, we would like to clarify an important point: our team has no control or visibility over potential technical issues that may occur when a reservation is made through external booking platforms. The stay dates confirmed at the time of booking are contractually binding, and our room availability is managed accordingly.As the hotel was fully booked upon your arrival, we were unfortunately unable to offer an alternative solution on site.We sincerely regret that this situation led to a misunderstanding and such a negative experience. We remain available to reassess your case objectively should you wish to provide all relevant booking details.Regards,I.R - Hotel Le Home Latin Paris

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• User:LightPacker81300

  Trip type: Family

  Don't Judge a Book Buy It's Cover. Sometimes Read Between The Lines!!!!!!!!!

  25 Oct 2025

  Position and outside appearance very Good.Then the old saying "Don't Judge A Book By It's Cover"!!!!!!!!!!!!!We booked & paid 12mths in advance for a Junior Suite due to traveling with our granddaughter, when we arrived and tried to show the Reception our booking for the Suite he just raised his voice stating you will get what is available. We had further discussion with reception staff and always the same outcome, basically you get what is available. Then due to a booking mix up we were moved rooms for our 7th night of our stay and shown in photos this was even worse. When I question about the state of this Room both the reception and Manger responded very poorly at one point commenting that I was a vey Insecure Man. This was our 5th stay in Paris and the Worst treatment we have ever received from Senior Staff & management, Absolutely Appalling Treatment(Please note that I was requested to modify my Negative Feedback for this property by TripAdvisor, Sadly) Redha Iguenane, Propriétaire at Hotel Le Home Latin, responded to this review Dear Guest,Thank you for taking the time to share your feedback, which we have read with great attention.We are truly sorry to learn that your stay, carefully planned well in advance, did not meet your expectations, particularly regarding the room category and the handling of your arrival. Please be assured that room allocation is always based on confirmed reservations, and any discrepancy should be subject to a thorough review, which we regret was not clarified with you at the time.Regarding the room change during your stay, we fully understand your frustration if the alternative room did not meet your expectations. Such situations should always be handled with care and professionalism.We are, however, particularly surprised by the comments you report regarding the attitude of our staff. Courtesy and respect are fundamental values in our establishment, and the statements you mention do not reflect the standards we require. This matter will be internally reviewed.We deeply regret that your experience was perceived this way and hope to have the opportunity to demonstrate a level of service in line with our commitments in the future.Regards,I.R - Hotel Le Home Latin Paris

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• User:Anita Z

  Trip type: Family

  Think twice before reserving a room from Home Latin

  12 May 2025

  We stayed for four nights and the two first were-mildly put- awful. The room was in the lowest floor and a huge “heater, air conditioning which loud sound came into the room as well as the sons of the elevator. The room smelled of moist and air was heavy, and the room wasn’t clean. I immediately went to the reception to ask for another room but I was told that the hotel was fully booked. Can’t understand that the hotel can even offer such a room. After two nights we got a new room from the 4th floor. Most probably this was thanks to Monsieur Benabi the receptionist who totally understood our situation. He was very helpful and kind whereas another man working in the reception was his opposite.Monsieur Benabi and the good location of the hotel made our trip- finally - a successful one. However, I would think twice before reserving a room from this hotel. ERDIWAN IGUE, Propriétaire at Hotel Le Home Latin, responded to this review Dear Anitaz,Thank you for taking the time to share your experience.We are truly sorry that the beginning of your stay did not meet your expectations, particularly regarding the initial room assigned. The noise disturbances and humidity you described do not reflect the level of comfort we aim to provide. Please be assured that these points have been taken into consideration to improve our room allocation and quality control.Regarding the inability to move you immediately, this was due to the hotel being fully booked, which can happen during busy periods in Paris. However, we are pleased that we were able to offer you a better room during your stay, more in line with your expectations.We would also like to especially thank Mr. Benabi for his professionalism, understanding, and helpfulness, which you kindly highlighted.Finally, we are glad that our prime location in the heart of the Latin Quarter contributed positively to your overall experience.We regret that your stay was mixed and hope to have the opportunity to provide you with a fully satisfactory experience from the very beginning in the future.Regards,I.R - Hotel Le Home Latin Paris

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