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Hotel Atrium

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Hotel Atrium

locationOuest-La Defense, Paris

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About Hotel AtriumAbout Hotel Atrium

Location

This hotel is located about 700 m from the centre of Suresnes.

Facility

The hotel has a lift and features 49 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests of the hotel receive a welcome gift on arrival. Guests can enjoy the view of the city from a balcony or terrace. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, an alarm clock and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, a gym, billiards, aerobics and a sauna. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet and dinner are served every day. Diet meals, gluten-free meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Hotel Atrium Amenities at Hotel Atrium

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Golf

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      Gym

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      Sauna

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

428

Very Good

259

Average

42

Poor

19

Terrible

14

Recent Reviews: 762

  • User:Grace J

    Trip type: Couples

    Mouldy rooms and rude staff

    rating07 Apr 2026

    Please take the time to read this review. We booked this hotel through Jet2, as part of a package holiday. The photos displayed online looked absolutely lovely, the rooms looked modern, bright and clean. We were so excited for our romantic trip to Paris for a birthday and anniversary. We arrived to the hotel and checked in with no issues. However our room was laced with thick mould, mostly around the ceiling and curtain area, but also spread to the headboard. We found the pillows on the bed to be touching the mould spores and instantly pulled the bed away from the wall slightly. We spoke with Jet2 who spoke to the hotel reception to organise a deep clean whilst we were out the next day. This never happened. We put up with the room for 3 out of our 4 nights, as the mould was dry and we could pull the bed away from the head board each night. However on our final evening, we returned to the room to find extreme condensation and mouldy water dripping on the bed and floor. We felt disgusted and went down to speak to reception. The receptionist told us to wait until he had finished his cigarette outside before greeting us. He moved us rooms, so at 10pm we packed up and moved to the third floor. The new room was also infested with thick mould and at this point we felt completely helpless, as reception refused to move us again and Jet2 were unable to help due to the time of night. This hotel is in an unacceptable state and the mould is absolutely a health risk, especially when sleeping inside these rooms for multiple nights. Coming back to a dirty, mould infested room every night completely ruined our stay, as we could not relax. We would not recommend this hotel to anybody.

  • User:Explorer17813055284

    Trip type: Family

    Elisa was great

    rating23 Jan 2026

    We came to Paris on our Honeymoon. The first night everyone was very nice and then the next day we met Elisa and she was amazing. We loved coming down for the day and seeing her. We would tell her our plans and she would give us more places to see and eat. When we come back to Paris we will stay at your Hotel. It was an amazing experience. Thank you Robert and Laurel Kearley Célia Moulai, Directeur général at Hotel Atrium By Happyculture, responded to this review Dear Robert and Laurel,Thank you so much for your kind words! We are thrilled to hear that you had such a wonderful experience during your honeymoon and that Elisa made your stay even more special. It’s great to know that you enjoyed her recommendations for places to see and eat in Paris. We would love to welcome you back to our hotel whenever you return to Paris.Wishing you all the best,

  • User:Nigel W

    Trip type: Couples

    Disappointing and Unhygienic Stay – We Had to Leave Immediately

    rating04 Nov 2025

    I rarely leave negative reviews, but I feel compelled to share our experience at Hôtel Atrium in Suresnes. This stay was part of a 50th birthday gift from my wife’s family — a weekend in Paris we were truly looking forward to. Unfortunately, the hotel fell far below acceptable standards.Upon arrival, we were immediately concerned by the rundown entrance and dirty lift shaft. But the real issue was the room itself: extensive black mould along the ceiling and walls made it completely uninhabitable. The health risk was obvious and unacceptable.The receptionist offered to show us another room, but given the severity of the mould, we didn’t feel safe remaining in the building. We checked out immediately and booked alternative accommodation at our own expense.We’ve since contacted the booking provider (easyJet), but were told we weren’t eligible for a refund because we didn’t inspect the second room. In our view, the situation was beyond a simple room swap — it was a serious hygiene issue.I hope this review encourages the hotel to address these problems urgently. Paris is a beautiful city, and no guest should have to start their trip this way. Célia Moulai, Directeur général at Hotel Atrium By Happyculture, responded to this review Dear Guest,Thank you for taking the time to share your experience, and please accept our sincerest apologies for the distress caused during your stay. I am truly sorry that the condition of the room did not meet acceptable standards and that it impacted such a special occasion.Your safety and comfort are our top priorities, and your feedback regarding cleanliness and maintenance has been shared with our management team for immediate attention. We take these matters very seriously and will act to ensure no future guest faces a similar experience.I understand how disappointing this must have been, and I deeply regret that we fell short during your visit. Please know that we value your comments and are committed to making the necessary improvements.Kind regards,

  • User:Nichola E

    Trip type: Family

    Perfect stay, excellent location

    rating27 Aug 2025

    We loved this hotel. From the complementary coffee machines and water refills to the excellent breakfast, comfortable beds and stylish comfort. The pretty roof terrace with loungers, comfy seating and views of the Eiffel Tower (check out the light display on the hour at night) was a delight, as were the friendly, welcoming and helpful staff, including the cleaners. A really lovely, comfortable quality place. We didn’t locate the pretty town square until the day we were due to leave, even though it wasn’t far at all! We should have asked at reception. Great bistros, bars etc there. The hotel is only moments from the tramline and so cheap and easy to get around Paris from there, also great for the nearby shopping at La Defence.Will be back for sure! Hotel ATRIUM, Directeur général at Hotel Atrium By Happyculture, responded to this review Dear Nichola,Thank you so much for your wonderful and detailed feedback! We’re thrilled to hear that you enjoyed your stay with us from the complimentary coffee and water stations to the comfort of our beds, the quality breakfast, and the relaxing rooftop terrace with Eiffel Tower views.It’s also a real pleasure to hear your kind words about our team, including housekeeping your recognition means a lot to us.We’re glad you discovered the nearby town square, even if it was at the last minute! Next time, don’t hesitate to ask our team for local tips we’re always happy to help guests make the most of the area.We look forward to welcoming you back for another perfect Parisian stay!Warm regards,Célia

  • User:L H

    Trip type: Couples

    3 Stars are about right ✅️

    rating22 Aug 2025

    The hotel's in a great spot, like a minute from the tram station! The room was good and clean! The reception folks were super nice 🙂 but the room was boiling! I don't think the AC was working, and we couldn't cool down. They say the rooms are soundproof, but they're not! Plus, the bar was in the breakfast room and wasn't open. The pool table was missing a ball, and we couldn't find the cues. And, sorry to say, the breakfast wasn't great 😐 but the rooftop terrace was cool for seeing the Eiffel Tower! Hotel ATRIUM, Directeur général at Hotel Atrium By Happyculture, responded to this review Dear Guest,Thank you for taking the time to share your experience. We’re pleased to hear that you appreciated our convenient location just steps from the tram, the cleanliness of your room, and the warm welcome from our team your kind words mean a lot to us.We're also glad you enjoyed the rooftop terrace and its unique view of the Eiffel Tower — it’s certainly one of our guests’ favorite features!Your feedback helps us continue to enhance our guest experience, and we hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future.Warm regards,Célia

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