Hotel Bienvenue

Recent Reviews: 493

• User: Darren L

  Trip type: Family

  No air-conditioning

  I honestly don’t know how this hotel receives a four-star rating. I spent an entire day going back and forth with the front desk because the air conditioner in our room wasn’t working. After repeatedly bringing it to their attention, the solution they finally offered was a fan.Don’t let the pictures fool you—this hotel is not in the condition the photos suggest. The carpet is filthy, the bed is ex… Read moreI honestly don’t know how this hotel receives a four-star rating. I spent an entire day going back and forth with the front desk because the air conditioner in our room wasn’t working. After repeatedly bringing it to their attention, the solution they finally… Read more

• User: Philip S

  Trip type: Couples

  Watch out for the bedbugs

  A great location and seemingly nice hotel. Unfortunately, after a sound night's sleep on the first night of our stay, I awoke to find a bedbug on my pillow.We checked out immediately and requested a full refund.Despite photograph of the bedbug, on my pillow, the hotel team vehemently deny that they have an infestation. Granted, it isn't the very best photo but I was in a rush to leave. Travellers… Read moreA great location and seemingly nice hotel. Unfortunately, after a sound night's sleep on the first night of our stay, I awoke to find a bedbug on my pillow.We checked out immediately and requested a full refund.Despite photograph of the bedbug, on my pillow, t… Read more

• User: Melissa T

  Trip type: Family

  Great location and lovely toiletries!

  The hotel was in a great location near to many great restaurants and bars and walkable to all the main sights and our concert venue. Our room was really small though and quite tired and needs a refresh although the toiletries were lovely and the Nespresso machine was very nice. Lovely common areas too and great communication pre- arrival including a fab link to create a city guide. Feels more like… Read moreThe hotel was in a great location near to many great restaurants and bars and walkable to all the main sights and our concert venue. Our room was really small though and quite tired and needs a refresh although the toiletries were lovely and the Nespresso mach… Read more

• User: Frances N

  Trip type: Family

  Needs updating and cleaning throughly

  Good location for the Gard de Nord , or the Gard de LazardStaff pleasant Hotel very dirty and tired bed sheets not clean ,curtains hanging off, toilet dirty , mould in the bathroom / shower was a hair wash attachment! Poor lighting no wardrobe ,filthy carpet with stains no smoke alarms in bedroom,on 5th floor Very small lift We were booked for 2 nights we arrived at 10 o clock at night after a 10… Read moreGood location for the Gard de Nord , or the Gard de LazardStaff pleasant Hotel very dirty and tired bed sheets not clean ,curtains hanging off, toilet dirty , mould in the bathroom / shower was a hair wash attachment! Poor lighting no wardrobe ,filthy carpet w… Read more

• User: Neil G

  Trip type: Family

  Perfect!

  Perfect location on the 7 line, very clean and comfortable with air conditioning and a Nespresso machine. Loads of good affordable restaurants within a few minutes on foot. Emilie Picard, Directeur général at Hotel Bienvenue, responded to this review Dear Neil,Thank you so much for your kind words! We're delighted to hear you enjoyed your stay and the convenient location.We hope to welcome yo… Read morePerfect location on the 7 line, very clean and comfortable with air conditioning and a Nespresso machine. Loads of good affordable restaurants within a few minutes on foot. Emilie Picard, Directeur général at Hotel Bienvenue, responded to this review Dear… Read more