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Hotel Bienvenue

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Hotel Bienvenue

locationArr.9 Opera-St Lazare, Paris

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About Hotel BienvenueAbout Hotel Bienvenue

Location

This hotel welcomes guests in Paris.

Facility

The hotel has a lift and features 38 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a transfer service, room service and a hotel shuttle bus. Daily newspapers are available for purchase. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning, central heating and a fan. All rooms are carpeted and include a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has family rooms and non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day.

Payment

The following credit cards are accepted: American Express, VISA, JCB and MasterCard.

Amenities at Hotel Bienvenue Amenities at Hotel Bienvenue

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

249

Very Good

111

Average

67

Poor

31

Terrible

23

Recent Reviews: 481

  • User:sophieG3003KB

    Trip type: Business

    Did not meet my expectations

    rating13 Apr 2026

    For a 4 star hotel it did not meet my expectations. A lot of elements of the room were old, scratched or broken. They really need to renovate the room. The bed and diptique elements were great tho. Emilie Picard, Directeur général at Hotel Bienvenue, responded to this review Dear Sophie,Thank you for taking the time to share your feedback following your stay.We are sincerely sorry to learn that your experience did not meet your expectations. Please accept our apologies. Your comments are very important to us and help us continuously improve the quality of our services.We would be very pleased to have the opportunity to welcome you again in the future and provide you with a more satisfying experience that meets your expectations.Yours sincerely,The management

  • User:Micah886

    Trip type: Business

    Cozy Parisien Boutique Hotel

    rating22 Feb 2026

    Convenient location. Friendly staff. Small and cozy boutique hotel with floral interior deign and a nice terrace in the middle. Room is not big but okayish to get around. Emilie Picard, Directeur général at Hotel Bienvenue, responded to this review Dear Micah,Thank you for your kind review and for staying with us at Hotel Bienvenue.We’re happy to hear that you enjoyed our location, the friendly service, and the cozy atmosphere of the hotel. It’s also great to know that you liked the floral design and our central terrace.We hope to welcome you again on your next trip to Paris.Best regards,The Management

  • User:lisamartinarest

    Trip type:

    It was amazing!

    rating17 Feb 2026

    Our stay at Hotel Bienvenue was absolutely wonderful. The staff were incredibly friendly, patient, and attentive, making us feel truly welcome from the first moment. The rooms were stunning, and the interior design of the hotel was beautiful and very asthetic. We felt completely comfortable and lacked nothing during our four-day stay. Highly recommended — we would love to come back! Emilie Picard, Directeur général at Hotel Bienvenue, responded to this review Hi Lisa, Thank you very much for your kind review and for choosing Hotel Bienvenue for your stay.We are delighted to hear that you enjoyed your time with us and appreciated both the comfort of your room and the hotel’s design. Your kind words about our team mean a great deal, and we will be happy to share your compliments with them.It would be a pleasure to welcome you again on your next visit to Paris.Best regards,The management

  • User:laura z

    Trip type:

    Would definitely recommend

    rating09 Feb 2026

    Lovely little boutique hotel in nice area. Comfortable room.The only negatives were that you could smell cigarette smoke from the courtyard (or someone’s room) in the evening and the foot traffic of the hotel was loud, Not a hotel for light sleepers. Emilie Picard, Directeur général at Hotel Bienvenue, responded to this review Dear Laura,Thank you very much for your kind words and for recommending our hotel. We are delighted to hear that you enjoyed your stay and found your room comfortable.We appreciate your feedback regarding the cigarette smell and the noise from foot traffic. We are continuously working on improving our guests’ experience, and your comments will help us address these issues.We hope to have the pleasure of welcoming you back in the future for an even more enjoyable stay.Warm regards,The Management

  • User:Andrew A

    Trip type:

    A Nice Place to Stay in Paris

    rating25 Jan 2026

    We stayed at the Hotel Bienvenue for two nights (we were only in Paris for less than 48 hours) and it was the perfect location (it's a short 15 minute walk from Gare du Nord and is near two Metro lines). It was clean, the room was very quiet and the bed was comfortable. There was a personalized note from the GM waiting for us when we arrived which I thought was a very professional/nice touch. The hotel staff was very friendly and helpful - clearly very experienced with handling customers and anticipating needs. Like many European hotels, the elevator is tiiny which might give Americans pause. We will 100% stay here again next time we are in Paris. Emilie Picard, Directeur général at Hotel Bienvenue, responded to this review Dear Andrew,Thank you so much for taking the time to share such a wonderful review. We’re delighted to hear that you enjoyed your stay with us and found our location convenient for your short visit to Paris. It’s great to know that you appreciated the comfort, cleanliness, and quietness of your room, as well as my personalized welcome note. Your kind words about our team truly mean a lot to us—we’re glad their friendliness and attention to detail made a positive impression. Thank you as well for mentioning the elevator, a charming (and indeed very European!) feature of our building. We would be absolutely thrilled to welcome you back to Hotel Bienvenue on your next trip to Paris. Feel free to contact me directly, I will personally take care of your reservation

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