Hotel Campanile Rungis - Orly

Recent Reviews: 47

• User:NorrisHatter

  Trip type: Couples

  A good reason why it’s cheaper than other airport hotels

  21 Jul 2023

  From the heading, you’ll know what’s coming next. Its not very good. We chose this hotel as we wanted something close to the airport so we could spend a day plane spotting from the wonderful terrace- so we booked for two nights. First problem – not every taxi driver knows where the hotel is - so we got charged excessively for inefficient routes. Take a map showing the location and give it to your driver, should you (despite this review) stay here.On arrival we were booked in by one of the surliest and offhand receptionists we have had in a long while. We went to the room and evaluated its suitability and noticed that the pillows were particularly worn and thin. So I went back to the receptionist and requested two more. A fairly normal thing you would think. The answer – “no”. No explanation, just you cannot have any. With no manager present not a lot we could do other than stuff the spare blanket in the room under the top section of the bedsheet to raise it in lieu of a pillow.We decided to console ourselves with a beer on the small outside terrace. It had been raining earlier but now it was sunny. We looked out on a not very salubrious area and were staggered when we noticed a hooded individual casually trying every vehicle door in the nearby car park. So next advice – definitely get a taxi (with a map) – don’t bring your car here.We had been seated for about 15 minutes when I felt a wet sensation in my trousers. Now I’m getting on in years, but my bladder control is just fine. I got up to find that the seat covers were soaked on the reverse side and my weight on the cover had aided the water flowing to the rest. So, after the rain the staff had simply flipped the covers instead of making sure they were properly dried. Presumably because like the pillows these were the only ones and no seat covers = no terrace income. On to the evening meal and we were very disappointed to find that the wonderful buffets that used to be a feature of this chain are now gone. Our three-course meal was expensive and of poor quality. Our table was near the side of the restaurant and conversation during our starter was interrupted by the noisy and lengthy restocking of the cutlery drawer. But presumably not with cutlery as we were made to keep our starter knives and forks for the next course too. In a three-star hotel?!! This very seldom happens now even in the most humble of establishments in France.I’ll not bore you with details of the rest of our stay – oh except to say that the aircon is pretty pathetic. So, unremittingly dismal and we would be never stay here again. One bright point to mention to be balanced though – the young lad Antoine, who is clearly working in the wrong place as his excellent and personable service was a very stark contrast to every other member of the team for whom customers are clearly a big inconvenience. Campanile Rungis Orly, Other at Hotel Campanile Rungis - Orly, responded to this review Dear customer,Thank you for sharing your thoughts about our hotel and I am sorry that the hotel did not meet your expectations.Please know that we have taken note of your comments and that our guests' experience contributes to the continuous improvement of our customer service.We look forward to welcoming you on your next visit.SincerelyZélie C. Executive Assistant

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• User:Z209ZRjimmyf

  Trip type: Solo travel

  Worth every penny!

  15 Jan 2023

  For the price I payed (57€) it’s definitely worth it. Clean/Modern hotel and helpful staff. Had to stay overnight to catch a next day flight, I’m glad I chose this place. Taxi from airport only cost 11€ but some drivers will refuse the fare because the distance is too short. Don’t be shy to insist, it is their duty to take you. Shuttle bus also available every 20 minutes. Breakfast for only 13.90 € which was excellent.Eggs, bacon, cold cuts, local cheeses, fresh juices, local breads, yogurt, pastries and much more. If you’re staying overnight to catch a flight at Orly, I strongly recommend this place. Nothing negative to mention. Campanile Rungis Orly, Other at Hotel Campanile Rungis - Orly, responded to this review Dear customer,Thank you very much for taking the time to write us this review!We are very pleased that your stay was a success. I will pass on your comment to our team.We hope to see you again.Kind regards,Zélie C. Executive assistant

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• User:566zuzannap

  Trip type:

  Just fine

  28 Nov 2022

  Hotel is fine when you dont like crowded places but want to visit Paris.Public transportatiotion is near but it takes approximetly 1 hour to get to the city center.Cleanliness is fine but could be better.A lot of parking spaces.In general it is comfy hotel.Parking gate is very often close. There is no clear sign that this gate belongs to the hotel. Unfortunately recepctionist doesnt speak english. In these times it shouldnt take place.Last but not least breakfast is served till 10:00, but dont be suprised because they are taking back food at 09:19. I remembered exact time because i was so shocked that i checked it. Campanile Rungis Orly, Other at Hotel Campanile Rungis - Orly, responded to this review Dear Sir, I am writing to you following your feedback regarding your stay in our establishment. We would like to thank you for your feedback as it is important for our improvement plans. As far as the cleaning of the common areas and the rooms is concerned, we will not fail to pass on the information to our staff. We are very sorry to hear about the difficulties you may have had with our reception team and we are in the process of correcting this so that the exchange in English with our guests is more fluid. Regarding the breakfast, we are very sorry about this.Our opening hours on weekends are 7am to 10am and on weekdays from 6.30am to 9am. We will contact the staff to find out what happened on that day. In spite of these different points, we hope to have the pleasure of receiving you again in our establishment so that you can forget this bad experience.On this occasion, I will have the pleasure of offering you breakfast and this time, the schedule will be respected because I will see to it. I remain at your disposal, Sincerely Mickael Accommodation Manager

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• User:jaimeaT2537OA

  Trip type:

  No air condition

  22 Sept 2022

  Is terrible no air condition only they say am sorry ,that it,l stay for 6 days and only got air conditioned 2 days,customers when living give complaints for air. Conditioning the people really upset,the people sai why rent if no air conditioning,terrible place ,you are no where,no restaurant,nothing around only houses,terrible location Campanile Rungis Orly, Autre at Hotel Campanile Rungis - Orly, responded to this review Dear customer,We are sorry you did not enjoyed your stay and already answered to your complain on another website, however we are quite surprised that you complain on many places.All our answers element are available on your previsous comment.Thank you for your understanding.Regards,Pauline L.

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• User:FarAway74736

  Trip type: Friends getaway

  Great hospitality

  31 May 2022

  Ibrahim was very nice. Very good breakfast with a lot of options and quality. Rooms were clean and bed confortable. Also is next to many options for public transportation. Highly recommended if you are flying from/to Orly Airport Campanile Rungis Orly, Autre at Hotel Campanile Rungis - Orly, responded to this review Dear customer,Thank you for taking time to leave us a comment. Our guests advices are essentials to improve our services.We are very glad you enjoyed your stay in our hotel and the breakfast.We hope to see you again soon.Best regards,Pauline L.

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