Hotel Mercure Cergy-Pontoise Centre

50+ photos

Hotel Mercure Cergy-Pontoise Centre

Name: Hotel Mercure Cergy-Pontoise Centre
Address: 3 rue des Chênes Émeraude, Paris, france
Telephone: 0204 505 9777
Rating: 3.6

paris, france

About Hotel Mercure Cergy-Pontoise Centre

location

The hotel is located in the new agglomeration of Cergy-Pontoise.

facility

The hotel has a lift and features 57 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. A trouser press is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

For those who wish to stay active while on holiday, the hotel offers golf.

meals

Various dining options are available, including a café and a bar. A continental breakfast buffet guarantees a great start to the day. Alcoholic beverages are available.

Amenities at Hotel Mercure Cergy-Pontoise Centre

Facilities (15)

Air conditioningLobby24-hour receptionShopsConference RoomRoom ServiceLaundry ServicePetsElevator/ LiftLaundryNewspaperParkingSmoke detectorSmoking roomsWifi

Business Center and Conferences (1)

Business Center

Common Area (1)

Game Room

General Services (5)

Doctor on callLuggage storageMultilingual StaffWake-up Call / ServiceWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (4)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsFirst-aid services

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Object Information (1)

Fax

Room Facilities (8)

ShowerBathtubHairdryerMinibarTVClosetRoom serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Sport/Entertainment (1)

Events

Location

Ile de France, Paris, France

3 rue des Chênes Émeraude

Check-in from 12:00 PM · Check-out by 12:00 PM

Ile de France, Paris, France

3 rue des Chênes Émeraude

Check-in from 12:00 PM · Check-out by 12:00 PM

User Rating & Reviews

3.6

Good

303 reviews

Value
Rooms
Cleanliness
Service

Excellent84
Very Good95
Average65
Poor34
Terrible25

Recent Reviews: 303

User: 712conord
Trip type: Couples
Very enjoyable stay here. Highly recommend!
We had an excellent stay at this hotel. After a long day's journey, we were warmly welcomed at Reception by Jamila. Super friendly and efficient, she had our room key ready, and also indicated where the hotel's underground parking is located (8 euro per night) and very quickly we were in our room. The room was fresh and clean and had a coffee/tea making facility as well as a fridge and the bathroo… We had an excellent stay at this hotel. After a long day's journey, we were warmly welcomed at Reception by Jamila. Super friendly and efficient, she had our room key ready, and also indicated where the hotel's underground parking is located (8 euro per night)…
User: kb2020883
Never again
I booked a room for 2 people but the room had 3 people max capacity. My daughter who is 14 was to stay with family members but plans changed for that one night and was to stay with us instead. Front desk lady did not care or have consideration we came from Canada and we had to book another room! She wouldn’t allow my daughter to stay in the same room. We even offered to pay for another person for… I booked a room for 2 people but the room had 3 people max capacity. My daughter who is 14 was to stay with family members but plans changed for that one night and was to stay with us instead. Front desk lady did not care or have consideration we came from Can…
User: BernatDesclot
Trip type: Solo travel
Good price/quality ratio offer in Cergy
Good stay in Cergy, with the usual standard of quality by Accor on Mercure level.Decent rooms, good breakfast and a location close to the train station.It would have another average stay in a mid-range accommodation if it hadn’t been for Jamila at the front desk.She was extremely professional and helpful, helping me solve a few issues during stay. With her friendliness and supportiveness she made… Good stay in Cergy, with the usual standard of quality by Accor on Mercure level.Decent rooms, good breakfast and a location close to the train station.It would have another average stay in a mid-range accommodation if it hadn’t been for Jamila at the front de…
User: RoadWrangler
Trip type: Business
Mediocre Mercure in a dodgy area
Check-in was easy. The front desk staff were very friendly at all hours. There are two lifts. The hotel is located in a sketchy area so be mindful of where you walk outside. Even the staff warned us away from certain areas. There are some shopping complexes just a 10-minute walk down the main street, as well as the train station.The room was small and hot. The bed was uncomfortably hard, unfortuna… Check-in was easy. The front desk staff were very friendly at all hours. There are two lifts. The hotel is located in a sketchy area so be mindful of where you walk outside. Even the staff warned us away from certain areas. There are some shopping complexes ju…
User: DayTrip19559036078
Trip type: Solo travel
Perfect
Mercure Pontoise Cergy offers a comfortable stay with its spacious rooms and modern amenities. The staff is friendly and accommodating, ensuring a pleasant experience. The hotel's location provides easy access to Cergy's attractions. However, some guests noted minor maintenance issues. Overall, a solid choice for a convenient and enjoyable stay. MAOUIA BENCHENAA, Directeur général at Hotel Merc… Mercure Pontoise Cergy offers a comfortable stay with its spacious rooms and modern amenities. The staff is friendly and accommodating, ensuring a pleasant experience. The hotel's location provides easy access to Cergy's attractions. However, some guests noted…

What our customers say

Trustpilot

Deals newsletter

Deals and travel inspiration

Weekly in your inbox — handpicked package deals and price drops before they sell out.

Our Privacy Policy