Hotel Mercure Paris Opera Lafayette

41+ photos

Hotel Mercure Paris Opera Lafayette

Name: Hotel Mercure Paris Opera Lafayette
Address: 7 rue de Trevise, 7, Paris, france
Telephone: 0204 505 9777
Rating: 3.3

paris, france

About Hotel Mercure Paris Opera Lafayette

location

This hotel is located in the centre of Paris.

facility

The hotel has a lift and features 40 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, satellite television and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. As an extra convenience, bathrooms provide cosmetic products. The hotel has family rooms and non-smoking rooms.

sport

The outdoor pool complex provides invigorating refreshment. There are many ways to relax or stay active at the hotel, including a gym, a beauty salon and massage treatments. Children are well looked after in the kids' club.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Staff are also happy to provide children's meals.

Amenities at Hotel Mercure Paris Opera Lafayette

Facilities (19)

Air conditioningLobby24-hour receptionShopsConference RoomRoom ServiceLaundry ServiceBicycle HireKids ClubPetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorSmoking roomsWifiEV Charging Station

Beauty and Spa (2)

MassageSalon

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (1)

Game Room

Family and Kids (1)

Childcare service

General Services (4)

ConciergeDoctor on callLuggage storageMultilingual Staff

Hotel Type (1)

Family-friendly Hotel

Hygiene (3)

Contactless check-in/-outPackaged mealsFirst-aid services

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Object Information (1)

Fax

Room Facilities (4)

ShowerBathtubTVRoom service

Security (2)

Fire extinguishersSecurity Guard

Sport/Entertainment (1)

Events

Transfers (1)

Airport Transfers

Location

Arr.9 Opera-St Lazare, Paris, France

7 rue de Trevise, 7

Check-in from 3:00 PM · Check-out by 12:00 PM

Arr.9 Opera-St Lazare, Paris, France

7 rue de Trevise, 7

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

3.3

Average

63 reviews

Value
Rooms
Cleanliness
Service

Excellent23
Very Good7
Average11
Poor12
Terrible10

Recent Reviews: 63

User: Megan L
Trip type: Solo travel
An August Must Visit
Very helpful and friendly staff. Clean and well appointed rooms. Amazing customer service. Mickael VEVRES, Directeur général at Mercure Paris Opera Lafayette, responded to this review Dear Madam,Thank you very much for your message and for the wonderful rating following your stay at our etablishment We are delighted to hear that you thoroughly enjoyed your stay and that our team helped make i… Very helpful and friendly staff. Clean and well appointed rooms. Amazing customer service. Mickael VEVRES, Directeur général at Mercure Paris Opera Lafayette, responded to this review Dear Madam,Thank you very much for your message and for the wonderful r…
User: annick v
Trip type: Business
Great hotel
Great location with close accesses to restaurants, bars, shops and metro.Caroline and her colleagues attended us very well. Super friendly and very helpful I would definitely stay again! Mickael VEVRES, General Manager at Mercure Paris Opera Lafayette, responded to this review Dear Madam,Thank you very much for your kind review. We are delighted to read that you enjoyed your stay at our hotel… Great location with close accesses to restaurants, bars, shops and metro.Caroline and her colleagues attended us very well. Super friendly and very helpful I would definitely stay again! Mickael VEVRES, General Manager at Mercure Paris Opera Lafayette, resp…
User: claireeaston709
Trip type: Business
Good location and room. Would stay again
I would recommend this hotel and stay here again when we return to Paris. We had a twin room as travelling with a colleague/friend for a travel agent weekend social. Room was clean and enough space for what we needed. We had a lovely corner room so pretty street views from both the bedroom and the bathroom. From the hotel we walked to all the main sites… from the Louvre to the Eiffel Tower (we did… I would recommend this hotel and stay here again when we return to Paris. We had a twin room as travelling with a colleague/friend for a travel agent weekend social. Room was clean and enough space for what we needed. We had a lovely corner room so pretty stre…
User: Eimear O
Trip type: Couples
Disappointing hotel stay
We booked here for two nights for our honeymoon, on arrival we had been advised of an upgrade, sadly this is the last good thing I can say about this hotel. When we came back to the hotel there was a mouse running around the hallway on the second floor. When I went to reception the receptionist advised there was little he could do as there was no manager, he also asked if I had any evidence I advi… We booked here for two nights for our honeymoon, on arrival we had been advised of an upgrade, sadly this is the last good thing I can say about this hotel. When we came back to the hotel there was a mouse running around the hallway on the second floor. When I…
User: Explorer05110525023
Trip type: Family
A Disappointing Experience
Review: A Disappointing ExperienceRating: 0 Stars (if I could)From the moment we arrived, our experience at this hotel was disappointing. Despite paying £500 for our stay, we weren't greeted by the staff upon arrival. The receptionist was unprofessional, choosing to remain on a phone call with another customer while we waited. This lack of attention resulted in a 10-minute wait just to check in.Wh… Review: A Disappointing ExperienceRating: 0 Stars (if I could)From the moment we arrived, our experience at this hotel was disappointing. Despite paying £500 for our stay, we weren't greeted by the staff upon arrival. The receptionist was unprofessional, choos…

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