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Hotel Mercure Paris Suresnes Longchamp

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Hotel Mercure Paris Suresnes Longchamp

locationOuest-La Defense, Paris

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About Hotel Mercure Paris Suresnes LongchampAbout Hotel Mercure Paris Suresnes Longchamp

Location

This hotel welcomes guests in Suresnes.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a souvenir shop. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a 24-hour security service, medical assistance, 24-hour room service and a laundry service. A fax machine is on hand for guests' business and communication needs.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms include a double bed. Children's beds and extra beds can be requested for younger guests. A minibar is provided. A telephone, a TV and WiFi ensure optimal comfort. A hairdryer and a telephone are provided in the bathrooms, which include a shower. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a spa and a sauna.

Meals

Dining facilities include a café and a bar. A continental breakfast buffet guarantees a great start to the day.

Amenities at Hotel Mercure Paris Suresnes Longchamp Amenities at Hotel Mercure Paris Suresnes Longchamp

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

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      Pets

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      Room Service

    • -

      Shops

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

    • -

      Sauna

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

91

Very Good

21

Average

12

Poor

7

Terrible

4

Recent Reviews: 135

  • User:willemjonkman

    Trip type: Couples

    What’s wrong with the hotel industry??

    rating28 May 2023

    Early in the morning on the day we were to arrive I received a message that the hotel was fully booked. I could choose to take 2 single rooms instead of the double room I had booked, or the hotel would cancel my booking. I had made the reservation in January - 4 months ago. What’s wrong with the hotel industry? Same problem twice in one weekend. Only when I had responded to their message I had made the reservation 4 months in advance and how was it even possible that this happened, they came back in another message saying they had verified and my room is now available.Hotel was good and clean, comfortable beds, but the next day the restaurant appeared to be in complete disarray: used tables were left cluttered and not cleaned / not set for the next guests, several items in the breakfast buffet ran out without being looked after properly. Lack of staff?? I don’t know, but I expect a much better service from the Mercure chain. SANDRINE NERFIE, General Manager at Hotel Mercure Paris Suresnes Longchamp, responded to this review Dear Guest, We would like to thank you for having chosen the hotel Mercure Paris Suresnes Longchamp. We are sorry and offer you our sincerest apologize for the fact that the hotel and our team did not provide you an outstanding experience. Be assured that this is our main goal: the "very" satisfaction of our guests. We really hope you would give us the opportunity to better serve you in the future and to offer you the memorable experience you were expected. Yours sincerely,Sandrine NERFIE

  • User:Q5098UClaurak

    Trip type: Family

    Great location!

    rating28 Dec 2022

    A lovely two night stay at this hotel. The staff were very welcoming and helpful especially Cecile on the front desk. Great location 10 mins to the Eiffel Tower. Clean, great value and the breakfast was good. Thank you!Would definitely recommend. SANDRINE NERFIE, General Manager at Hotel Mercure Paris Suresnes Longchamp, responded to this review Dear Guest, Thank you very much for your precised comments regarding your stay at the hotel Mercure Paris Suresnes Longchamp. Your feedback has served as an encouragement to all of our staff as we strive to continuously improve the quality of our services.It will be our pleasure to welcome you back. Best regards and Happy New Year !

  • User:hendrickx2019

    Trip type:

    Excellent

    rating19 Apr 2022

    Everything was OK. Very good breakfast. Kind people in the hotel. Very good property. Very good service. I will return to the hotel in a near future. Everything was excellent. Good notes. I appreciate the noiseless in the hotel. Very good sleepquality. I will recommend the hotel to my friends.

  • User:bayat2022

    Trip type: Business

    Not satisfied

    rating20 Mar 2022

    A small room with single bed costs me 175€ without breakfast. I am so regretful of my choice. This is abusive and luckily I had fidelity discount. I often take rooms in Mercure all over France, but in Île de France Mercure is horrible and it doesnt worth 4* even not close to 3* SANDRINE NERFIE, General Manager at Hotel Mercure Paris Suresnes Longchamp, responded to this review Cher Client, Vous avez pris le temps de partager votre expérience durant votre séjour au Mercure Paris Suresnes Longchamp. Je vous en remercie vivement et acceptez mes plus sincères excuses de ne pas avoir répondu pleinement à vos attentes.En effet, la chambre que vous avez réservée était une chambre single, n'hésitez à réserver une chambre double afin de bénéficier de plus d'espace et d'une plus grande chambre. J’espère, malgré ces incidents, pouvoir continuer à vous compter parmi nos clients Mercure. Très sincèrement, Sandrine NERFIE Directrice

  • User:Renata-Schap

    Trip type:

    Very good hotel

    rating30 Nov 2019

    The Mercure in Suresnes is a great hotel. We have family visiting us on a regular basis and it never desapointed.Rooms are spacious, clean, modern, quiet and the hotel has a cosy feeling about it. Staff is very Professional. Breakfast has plenty of options. SANDRINEJ144, Directeur général at Hotel Mercure Paris Suresnes Longchamp, responded to this review Bonjour Renata , Un grand merci pour ce commentaire . Revenez nous voir , vous serez toujours les bienvenus . On vous souhaite de belles fêtes de fin d 'année .

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