Hotel Pastel Paris

Recent Reviews: 251

• User:hannahwN9867CU

  Trip type: Couples

  Lovely hotel

  29 Mar 2026

  A great little hotel! We had our room upgraded & it was spacious, spotless and really comfortable. The staff here are particularly lovely. Alexander checked me in and was very kind and helpful and Adelaide was also absolutely delightful. The only thing that would improve the experience would be a coffee maker in the room - but they do provide a kettle and have a coffee machine in reception (nespresso is a very reasonable 2 Euros). Worth noting that I spent the first night on my own before my husband joined me and I felt very safe the whole time. Mathilde PIQUEMAL-LEPRETRE, Directeur général at Hotel Pastel Paris, responded to this review Dear Guest,Thank you very much for your lovely review. We are delighted to hear that you enjoyed your upgraded room and found it spacious, clean, and comfortable.It is a pleasure to know that our team made such a positive impression. Your kind words about Alexander and Adelaide will be shared with them, they will be truly happy to know they contributed to your stay.We also appreciate your suggestion regarding a coffee maker in the room. Your feedback is valuable and helps us continue to improve our services.Finally, we are especially pleased that you felt safe during your stay, as this is a priority for us.We hope to have the pleasure of welcoming you back to Hôtel Pastel Paris very soon.Kind regards,

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• User:Feyza G

  Trip type: Business

  A charming and safe hotel in a quiet Paris neighborhood

  10 Mar 2026

  I stayed at Hotel Pastel during Paris Fashion Week (we were two women traveling together) and had a very pleasant experience.The neighborhood is quiet, safe, and very comfortable. Within walking distance there are excellent restaurants and many options for shopping. At the same time, the location itself is very convenient — many places in Paris can easily be reached on foot.The hotel is warm, charmingly decorated, and very clean. It has everything you need for a comfortable stay. I noticed that some other reviews mention missing amenities, but I think it is important to remember that this is a 3-star hotel, and for that category it offers more than enough.For me, the most important aspect was the feeling of safety and comfort, and in that sense the hotel truly deserves more than five stars. Access to the room floors is controlled by a badge, which means strangers cannot enter the room corridors.Finally, the entire team was very kind and extremely helpful. I would especially like to thank Alexander, who helped us a lot, made us feel very welcome, and was always there whenever we had a question or needed something.For two women visiting Paris, it was a very pleasant and reassuring stay, and we would gladly return to Hotel Pastel. Mathilde PIQUEMAL-LEPRETRE, Directeur général at Hotel Pastel Paris, responded to this review Dear Guest,We thank you very much for your wonderful and detailed review. We are delighted to hear that you enjoyed the quiet and safe neighborhood, as well as our convenient location close to many restaurants, shops, and major Paris attractions.It is also a pleasure to know that you appreciated the charm, cleanliness, and comfort of the hotel. Your kind words about the sense of safety and the overall atmosphere mean a lot to us.A special thank you as well for mentioning Alexandre. We will be sure to share your message with him, and he will be very happy to know he contributed to making your stay even more enjoyable.We would be delighted to welcome you again on your next visit to Paris.Kind regards,Mathilde PIQUEMAL-LEPRETRE

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• User:Farrahpalooza

  Trip type: Couples

  Great Location and Staff

  04 Dec 2025

  We spent 3 very pleasant nights here this week in room 4, a junior ground floor suite. The staff were wonderful, especially Alexandre.There seems to be a design flaw with the shower room, which meant every time we used it the lounge carpet would get flooded as the water runs up to the lounge instead of down to the shower drain. Apart from this, we will stay again next year but in a different room. Very close to loads of lovely bistros and the metro Mathilde, at Hotel Pastel Paris, responded to this review Dear Madam PALOOZA, Thank you very much for sharing your experience with us.We are delighted to hear that you enjoyed your stay and that our team, especially Alexandre, helped make it so pleasant. Your kind words will certainly be shared with him.We also sincerely thank you for pointing out the issue with the shower room. We apologize for the inconvenience this caused during your stay. Your feedback is very important to us and has been shared with our technical team so we can address this matter and prevent it from happening again.We truly appreciate your intention to return next year and would be happy to welcome you back, ensuring you are allocated a different room for an even more comfortable stay.Kind regards,

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• User:Claire D

  Trip type: Solo travel

  Single Room 2 Night Stay

  21 Aug 2025

  I took the single room for 2 nights while I moved my son into a nearby apartment. It was a very pleasant stay, with a clean room and a very comfortable bed. The hotel reception staff were extremely helpful and kind too. It was a very good location for nearby Metro stops and beautiful street cafes, a very nice area of the city, I'll be back for sure. Mathilde PIQUEMAL-LEPRETRE, Directeur général at Hotel Pastel Paris, responded to this review Dear Claire,We thank you very much for sharing your great feedback. We are delighted to hear that you enjoyed your stay in our single room and appreciated both the comfort and cleanliness. It is also wonderful to know our reception team made you feel welcome and supported.We are glad our location suited your needs and allowed you to enjoy the nearby cafés and Metro access. We would be thrilled to welcome you back on your next visit to Paris.Kind regards,

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• User:Sharon O

  Trip type: Family

  Bastille night at it's best!

  24 Jul 2025

  A lovely boutique hotel in the tracadero section of Paris near the Eiffel tower. Comfortable beds, well appointed. The first floor Chanel 4 room is great. Walk in shower for those that cannot maneuver European bath tubs. Alexander made our stay one to remember and appreciate. Well trained multi-lingual young man, eager to please. Mathilde PIQUEMAL-LEPRETRE, Directeur général at Hotel Pastel Paris, responded to this review Dear Guest,We thank you for sharing such wonderful feedback. We are delighted that you enjoyed the comfort and charm of our boutique hotel, as well as the convenience of our location near the Eiffel Tower. It is a pleasure to know that you appreciated the design of your room and its amenities.We are especially grateful for your kind words about Alexander. Your compliments will certainly be shared with him, and I know he will be very proud to have contributed to making your stay so memorable.We truly look forward to welcoming you back for another exceptional experience in Paris.Warm regards,

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