Hotel Rachel

Recent Reviews: 36

• User:Blaaberg2020

  Trip type: Couples

  We had an awful experience at Hotel Rachel in Paris. And an awful experience booking through Hotels.com...

  29 Nov 2024

  We had an awful experience at Hotel Rachel in Paris. And an awful experience booking through Hotels.com... First of all, the guy in the reception (whom reeked of cannabis) would not let us check in to our room, which we had booked in advance. His reason being that we arrived after the reception had closed. The only problem with that is that we had booked through Hotels.com with the promise that we would be able to check-in until midnight. After about 30 minutes of discussion with the guy at the reception he finally gave us a key, and we where showed to a room. Upon entering the room an awful smell of sewage hit us. The room was definately not clean, as witnessed by the odor of sewage and the cobwebs in the corners of the room. When we booked the room we'd pay extra to have our own bathroom, which was a waste of money, since the toilet wasn't even able to flush. At this moment we were already looking for other hotels online. But the thing that made us leave the establishment immediately, and go outside to stand with our luggage on the street searching for new hotels, was the fact that we found mold on the walls, particularly in the wardrobe of the room. A clear health risk that didn't seem to bother the hotel at all. We called Hotels.com's support line to ask for a refund of our money. But Hotels.com's only answer was: "Unfortunatly we can't give you the money back, unless the hotel you choose from our site agrees to it". Mind you this is the same hotel that do not hold up the agreement on check-in times made with Hotels.com, and the same hotel that deams it fit, to put a pregnant couple in a mold infested hotel room with an unflushable toilet.Bottom line is, we can in no way what so ever recommend staying at Hotel Rachel. Nor would we ever recommend using Hotels.com, a company whom either don't examine the hotels they are selling you or maybe Hotels.com is just a company, that does not care about scamming their costumers.

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• User:710calliew

  Trip type: Friends getaway

  Dirty rooms.

  01 Jul 2023

  Pictures look nothing like the room. Musty smell, was not clean. Office say they open at 9 and no one was there until 10. Washrooms and showers were not clean. Very out of the city, it’s cheap but I wouldn’t say worth it.

• User:emilygD7167HO

  Trip type:

  Look for something else

  10 Jul 2022

  Disappointed at the extreme lack of hospitality from the employees here. IF YOU CAN AVOID STAYING HERE YOU SHOULD, THERE ARE BETTER OPTIONS. First of all, the room we were given did not look at all like what the photos of the room posted online looked like. Our room with a bed for 2 was two twin beds pushed together in the middle of the room. The wifi did not work. The room was dimly lit and slightly dingy. Clean for what you're paying for, but honestly there are much better deals (in better areas) to stay at. Secondly, my boyfriend accidentally originally booked a private room with one bed, thinking that it would be big enough for both of us to stay in. When we both arrived, the manager informed us that 1. we couldn't sleep in the same bed even if we wanted to (wanted us to book 2 rooms) 2. We had to purchase a whole second room 3. He would not refund or in any way change the price of the first room booked even though the hotel was clearly empty. 4. Following up on the fact that the hotel was empty, yet the manager informed us that the prices posted on the wall were "base prices" and we had to pay an extra amount because of "supply and demand". Tired, overwhelmed, and out of options we succumbed. Really recommend trying to find somewhere else.

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• User:TheOtherPoet

  Trip type: Solo travel

  Pleasant with attractive price

  06 Jun 2022

  Beautiful small hotel close to Parc de la Villette. Easy to find in front of the City Hall of Le Pre-Saint-Gervais. It was one night very pleasant with a very attractive price. You have the metro close and many shopping and restaurant options. The place is very quiet and clean. I enjoyed it.

• User:ACSBanerjee

  Trip type: Couples

  Book ONLY if you are in real necessity

  24 Jul 2018

  Quite disappointed with this hotel apart from the fact that the location was good. Pros:1. Location is good. You have two metro stops pretty nearby i.e Hoche and Porte de Lilas and the bus stop is just a 2 minute walk distance. The road around the hotel is lined with several patisseries and grocery stores so food wise you have ample breakfast and small dining choices. And food is important because there is absolutely NO OPTION for any emergency food in hotel premises. Also the location is decent in terms of distance from Champs de Elysses and Eiffel. So commuting should not be a big trouble. 2. Toilet maintainence was relatively good. But we took a separate bath room so not sure of common toilets. Cons1. Compared to the location, tariff per night the room was extremely shabby and anything close to fresh and vibrant. Further as we took the separate bathroom plus double room even then at 54€ per night you really expect much much better cleanliness.2. Be prepared to pay in cash ONLY the moment you check in. We were really surprised to hear the system of no card acceptance and full cash payment even before we saw the room. Nowhere was it mentioned in the booking.3. The bathroom does not have any heating facility plus it is right across the room which makes the entire room get a soggy and damp feeling throughout the day and night. So if you are probably staying in summer be prepared to switch on the exhaust the entire time else all odor into your room. 4. No arrangement of any coffee vending machine in hotel premises. Thankfully the manager lent us an electric kettle but then again you get to have your own coffee and tea. 4. Furniture was damp and reeked old everywhere. Pretty disgusting for a 4 night stay. All in all this hotel is good only if you are really boot strapped for some reason or the other. Avoid it unless necessary.

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