Hotel Suites Unic Renoir St. Germain

Recent Reviews: 652

• User: N K

  Trip type: Family

  Bad room and horrible customer service

  Not in the best part of town. The concierge was sleep on the sofa with his shoes on the floor when we arrived at 1 AM. We did not get the room that we paid for online. The room was too small to turn around in no room for luggage and there were bugs in the sink. The hallway to the room had no lights whatsoever. There is no shuttle as advertised, and there are no balconies as promised when we booked… Read moreNot in the best part of town. The concierge was sleep on the sofa with his shoes on the floor when we arrived at 1 AM. We did not get the room that we paid for online. The room was too small to turn around in no room for luggage and there were bugs in the sink… Read more

• User: Enrique P

  Trip type: Family

  Mixed reviews

  I want to rate the employees with five stars. All the people working in the hotel were GREAT and helpful. They were very accommodating and responded to our needs. But the facilities and rooms were not as good as you would expect from a 3-star hotel. I believe that the facilities are substandard for a 3-star hotel, but the employees are great. THUS 2 STARS FOR THE FACILITIES, ROOMS, AND 5 STARS FOR… Read moreI want to rate the employees with five stars. All the people working in the hotel were GREAT and helpful. They were very accommodating and responded to our needs. But the facilities and rooms were not as good as you would expect from a 3-star hotel. I believe… Read more

• User: Nino I

  Trip type: Family

  General review

  Location:The location of the hotel is excellent. We were able to walk to most of the must-see places, such as the Louvre, the Eiffel Tower, and Notre Dame.Staff:The staff were very friendly and nice.Breakfast:Breakfast was quite poor.Cleanliness and Facilities:The main issue the hotel faces is cleanliness and maintenance. Our room was dirty — there were spider webs on the ceiling, and the floor cl… Read moreLocation:The location of the hotel is excellent. We were able to walk to most of the must-see places, such as the Louvre, the Eiffel Tower, and Notre Dame.Staff:The staff were very friendly and nice.Breakfast:Breakfast was quite poor.Cleanliness and Facilities… Read more

• User: lenalD6628ZF

  Trip type: Business

  Not recommended.

  The location is quite convenient, about a 6-minute walk to Gare Montparnasse, with lots of restaurants nearby. Unfortunately, the Wi-Fi was not working during our stay. The manager did try a few times to fix it, but without success. If you rely on internet access for work or directions, this might be a challenge.The hotel is a bit dated, and some of the facilities could be cleaner. There was also… Read moreThe location is quite convenient, about a 6-minute walk to Gare Montparnasse, with lots of restaurants nearby. Unfortunately, the Wi-Fi was not working during our stay. The manager did try a few times to fix it, but without success. If you rely on internet acc… Read more

• User: David C

  Trip type: Couples

  Disgraceful

  Absolute disgrace. I have a chronic illness and my wife is pregnant and the room they provided us with was filthy. There was a hole in the ceiling and mould on the walls. We checked out and booked another hotel because of health and safety concerns.The hotel will not issue refund.Absolute disgrace. I have a chronic illness and my wife is pregnant and the room they provided us with was filthy. There was a hole in the ceiling and mould on the walls. We checked out and booked another hotel because of health and safety concerns.The hotel w… Read more