Hotel Westminster

Recent Reviews: 1387

• User:Vacation30298881017

  Trip type: Couples

  The Best Luxury Hotel in Paris, with the Best Owner, Management and Staff we’ve ever seen❤️

  21 May 2026

  A Real French Dream taking place in Paris, in a Palace located in the Most Iconic area of a city with many Beautiful Iconic areas. Steps from Placé Vendome, home to Exclusive shopping and the Breathtaking Brass column topped with the statue Napoleon. The safest area in France and visited by the World Elite from Royalty to Movie Stars and the Super Wealthy for over 100 years. The Westminster Hotel worthy of this Area for Several reasons… 1. The owner spared no expense to create a Royal Stay with true Parisian furnishings and decor. I’ve stayed at every Super Luxury Hotel in Paris with prices ranging from 600€ to 2500€ and The Westminster is the Prettiest and the lowest priced but their true Secret to their Golden Reputation is the STAFF. Hand picked for their Glowing, Uplifting, Welcoming, Warm and Friendly Personalities… they treat guests like family and we’re sad to leave them. Every single doorman smiles, welcomes you, uplifts your mood, runs to you with an umbrella when it’s raining, won’t let you open a door because they want to do it for you even their Super Sweet Security Person ran outside with 2 umbrellas for us, he heard my wife coughing and appeared with water asking if we are ok( We Love Him, all the Doormen, Front Desk(there was a Super Sweet Man who checked us back in for our last 2 Days after our French Riviera Monaco Adventure, He’s a Star too) Concierge team, Housekeepers like Paulina and room service persons. When we checked out, the Doormen were so sweet and kind and with a huge smile said “we’ll miss you, come back soon” which was so Powerfully Sweet and reminded us when we first arrived… Walid the Concierge and a doorman came up to us with HUGE GLOWING SMILES, WELCOMING US BACK, IT WAS ELECTRIFYING, my wife still talks about it❤️. SO, visit the Most Beautiful Luxury Hotel in Paris, the Best Location in Paris, the Best Priced with the Best Staff(we call family) in the World. Thank You to the HOTEL DIRECTOR, OPERATIONS MANAGER AND FRONT OFFICE MANAGER AND AMAZING STAFF for another WONDERFUL STAY, we missed you as we. drove away in our Rolls Royce AIRPORT Transfer. ❤️ More about Famed Placé Vendome from Google…“Place Vendôme, located in the heart of Paris, is a historic square renowned for its elegance and luxury. Laid out in the early 18th century, it is surrounded by opulent buildings and serves as a symbol of French sophistication. The centerpiece is the iconic Vendôme Column, erected to commemorate the Battle of Austerlitz. The column is adorned with a statue of Napoleon Bonaparte.Surrounding the square, high-end boutiques, prestigious hotels, and renowned jewelers contribute to its reputation as a haven for luxury and fashion. Place Vendôme has been a hub for high-end jewelry and watchmaking, hosting flagship stores of renowned brands like Cartier and Van Cleef & Arpels.” , Service clients/Réception at Hotel Westminster, responded to this review Dear Guest,Thank you for your incredibly kind and heartfelt review.We are truly honored by your loyalty and delighted to know that our team once again made your stay memorable. Your generous words about our colleagues, service, and the warm welcome you received mean a great deal to all of us.It was a pleasure to welcome you back to the Westminster, and we will be sure to share your compliments with the entire team.We look forward to welcoming you home again very soon.Warm regards,Gianantonio De PascaleFront Office Manager

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• User:Sightsee29009093930

  Trip type: Business

  1/10 – Absolutely not a 5-star hotel

  04 Feb 2026

  This hotel does not deserve 5 stars — honestly, not even 4.There was constant noise in the room, likely from the air conditioning or internal systems, repeating every couple of hours. Something is clearly wrong with their setup, making proper rest impossible.Hotel is tired and needs renovation.Breakfast was extremely disappointing and absolutely not worth the price: very limited selection and poor-quality croissants.Service is far below any acceptable standard. I was unwell with a fever and requested a one-hour late checkout — it was refused. I ended up leaving only 30 minutes after official checkout, with zero empathy or understanding from the staff.Internet connection is another issue: it is complicated to set up, and when I called reception for help, they told me to come down to the desk with my laptop instead of offering any assistance or explanation.Overall, there is a complete lack of service culture. This is the worst hotel I have stayed at in Paris.Maximum 3 stars, and that’s generous. I do not recommend this hotel to anyone. , Guest Services / Front Office at Hotel Westminster, responded to this review Dear Guest,Thank you for taking the time to share your feedback. We are truly sorry to read that your experience did not meet your expectations, and we sincerely regret the inconvenience you encountered during your stay.Please allow us to apologize for the discomfort caused by the noise in your room, the breakfast experience, and the assistance you received regarding the internet connection and your late check-out request. The situation you describe does not reflect the standards of service and care that we aim to provide to all our guests, and your comments have been carefully reviewed with the relevant teams so that immediate corrective actions can be taken.We would greatly appreciate the opportunity to discuss your experience with you personally and work together toward a satisfactory resolution. Should you be willing, we kindly invite you to contact us directly so that we may better understand the circumstances of your stay and restore your confidence in our hotel.We sincerely hope to have the chance to welcome you again in the future and provide you with the high-quality experience that our guests rightfully expect from us.Kind regards,Gianantonio De PascaleFront Office Manager

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• User:Ava N

  Trip type: Business

  Caveat emptor

  16 Jan 2026

  Had my ring stolenToilet brokenHeating not workingNo insurance payingThreatening general managerLying guest relations managerWant more?

• User:Salman A

  Trip type: Business

  Exceptional service

  15 Jan 2026

  Brilliant hotel and serviceStaff were amazing Especially the manager Gianantonio De PascaleHad great breakfast and The place was in a amazing location near all the good shops great friendly staff The atmosphere was great it catered for all our needs , Service clients/Réception at Hotel Westminster, responded to this review Dear Mr. Salman,We are truly delighted to read that you had an exceptional stay with us and that you enjoyed the hotel, the service, the breakfast, and our central location. Your kind words about our team mean a great deal, as delivering warm, attentive, and personalized service is at the heart of what we do.I am personally very touched by your mention, and I will be sure to share your feedback with the entire team, who will be thrilled to know they contributed to making your stay memorable.We sincerely hope to have the pleasure of welcoming you back very soon for another great experience at the Westminster.Warm regards,Gianantonio

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• User:The T

  Trip type: Family

  Amassing hotel

  24 Oct 2025

  Best Hôtel amazing service and grate staff must visit if u want excellent customer service. Best breakfast and great room for 2 people especially family , Guest Services / Front Office at Hotel Westminster, responded to this review Dear Guest,What a joy to read and thank you for the wonderful 5/5! We’re thrilled you loved the service, our breakfast, and the comfort of the room for two. It means a lot that you’d recommend us to families and anyone seeking excellent customer care.On your next visit, let us know if you’d like interconnecting rooms or a larger family option. We’ll be happy to arrange everything in advance. Our Concierge team can also help plan activities to make the stay even smoother.We can’t wait to welcome you back to the Hôtel Westminster Paris!Warm regards,Gianantonio De PascaleFront Office Manager

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