ibis Paris Bercy Village 12eme

Recent Reviews: 2091

• User: cjm0988

  Trip type: Couples

  Beware of additional charges

  The hotel itself was fine. Very standard, got the job done. The beds were comfortable enough and the bathroom & shower were decent. The room itself is very small, there’s only really enough room for a bed. The facilities are very basic, no fridge and whilst there is a hairdryer for some reason it’s cold? Be very careful when paying because the staff will try to charge you extra. My booking pri… Read moreThe hotel itself was fine. Very standard, got the job done. The beds were comfortable enough and the bathroom & shower were decent. The room itself is very small, there’s only really enough room for a bed. The facilities are very basic, no fridge and whils… Read more

• User: emalice9

  Trip type: Couples

  Ideal for Accor Arena

  The hotel is simple and the rooms are small but it was perfect for attending an event in the Accor Arena. It was about a 10 minute walk from it and is also right beside a lovely area with restaurants, bars and a cinema. We didn't get breakfast in the hotel but it seemed quite reasonable. Ibis Bercy Village, General Manager at ibis Paris Bercy Village 12eme, responded to this review Dear Emali… Read moreThe hotel is simple and the rooms are small but it was perfect for attending an event in the Accor Arena. It was about a 10 minute walk from it and is also right beside a lovely area with restaurants, bars and a cinema. We didn't get breakfast in the hotel but… Read more

• User: 伟伟 商

  Trip type: Couples

  Very mess and awful experience for their booking system and customer service

  It is a very mess and awful experience for their booking system and customer service.Problem of system: No direction to the payment page to enter the code, directly failed the booking or show a false booking then cancel after a few hours without notification.Problem of call service: 1. Not helpful, problem not solved. 2.Not efficient, more than 5 minutes wasted for a simple email address; a bookin… Read moreIt is a very mess and awful experience for their booking system and customer service.Problem of system: No direction to the payment page to enter the code, directly failed the booking or show a false booking then cancel after a few hours without notification.P… Read more

• User: MelindaB_10

  Trip type: Couples

  Disappointing stay

  Thankfully I only spent one night here. It was overpriced to say the least. The rooms were tiny and no safe. Toiletries were minimal, not even a box of tissues. They offer shampoo but no hair conditioner. The breakfast was disappointing. The area of Bercy Viklage is great with lots of restaurants and very close to the metro. Staff were very helpful. Ibis Bercy Village, General Manager at ibis P… Read moreThankfully I only spent one night here. It was overpriced to say the least. The rooms were tiny and no safe. Toiletries were minimal, not even a box of tissues. They offer shampoo but no hair conditioner. The breakfast was disappointing. The area of Bercy Vikl… Read more

• User: SaraY851

  Trip type: Couples

  A bit expensive for what you get

  This hotel is well located, and close to metro transportation to anywhere in the city.The hotel is fairly new and modernly decorated. Friendly and helpful staff, and generally clean.Room was tiny, no closet space, and no suitcase bench. Somewhat crowded. No ammenities, or minibar fridge, or safe. Guest get one towel each. We also took the breakfast deal, but the breakfast was a bit disappointing.… Read moreThis hotel is well located, and close to metro transportation to anywhere in the city.The hotel is fairly new and modernly decorated. Friendly and helpful staff, and generally clean.Room was tiny, no closet space, and no suitcase bench. Somewhat crowded. No am… Read more