ibis Paris Gare de L'Est 10eme

Recent Reviews: 153

• User: Ible81

  Trip type: Family

  Amazing customer service

  Amazing customer service from Sylvie this morning in dealing with our booking due to personal reasons. The situation was handled with professionalism. Anasset to the company. We will definately been returning to the hotel in the future, when we return for our family vacation.Amazing customer service from Sylvie this morning in dealing with our booking due to personal reasons. The situation was handled with professionalism. Anasset to the company. We will definately been returning to the hotel in the future, when we return for our… Read more

• User: Mr D

  Trip type: Couples

  Basic, cost effective hotel

  So we like the area and Chartier round the corner and Gare de L’Est is a good connection station for exploring. We have stayed at the Holiday in that has now changed to the NH so needed an alternative. The IBIS chain is a bit like Premier inns in the UK, a bit basic, but adequate on a budget. We found the hotel located in a small road off the main road to the station which shields some of the vehi… Read moreSo we like the area and Chartier round the corner and Gare de L’Est is a good connection station for exploring. We have stayed at the Holiday in that has now changed to the NH so needed an alternative. The IBIS chain is a bit like Premier inns in the UK, a bit… Read more

• User: Resort00179284741

  Trip type: Couples

  Appalling Hotel - don’t stay

  We booked in to this hotel based on photos and description on their website - so misleading. Receptionist completely at sea, directed to 3rd floor “room” via lift only big enough for 1 person & 1 suitcase, room door hidden behind false door, cobwebs in every corner in room, no visible powerpoints, breakfast room looked like it belonged on a building site. We checked out immediately and after c… Read moreWe booked in to this hotel based on photos and description on their website - so misleading. Receptionist completely at sea, directed to 3rd floor “room” via lift only big enough for 1 person & 1 suitcase, room door hidden behind false door, cobwebs in eve… Read more

• User: Keeno W

  Trip type: Friends getaway

  Unclean and unwelcoming

  unclean!! three nights staying and my room was never clean only to drop off fresh towels and toilet paper. Even when I asked for the sheets to be changed and the floor hovered. My bed was only straighten with all all the food I was eating underneath the covers. I guess I was misunderstood....The book was way beyond basic..NO kettle was available to get a cup of tea. A bottle of water in case I nee… Read moreunclean!! three nights staying and my room was never clean only to drop off fresh towels and toilet paper. Even when I asked for the sheets to be changed and the floor hovered. My bed was only straighten with all all the food I was eating underneath the covers… Read more

• User: Explore62767691266

  Trip type: Couples

  Cleaner stole my personal items

  Cleaners stole my personal items. We went out the Saturday, came back and the cleaners had been in the room, and my perfume was gone. I searched the whole room and couldn’t find it, and the cleaners are the only ones who had been in the room other than us so it had been stolen. The staff were rude and unwelcoming so as two females staying another night we did not feel comfortable raising the issue… Read moreCleaners stole my personal items. We went out the Saturday, came back and the cleaners had been in the room, and my perfume was gone. I searched the whole room and couldn’t find it, and the cleaners are the only ones who had been in the room other than us so i… Read more