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Ibis Paris Porte De Bercy

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Ibis Paris Porte De Bercy

locationBastille-Bercy, Paris

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About Ibis Paris Porte De BercyAbout Ibis Paris Porte De Bercy

Location

This hotel is located in the quiet Paris suburb of Charenton-le-Pont. Liberté, the nearest underground station, is only a few metres away, making the lively city centre with its various sights, cultural institutions, and countless shops and entertainment venues quick and easy to reach. The Porte de Versailles exhibition centre is about 20 km from the hotel, and Charles de Gaulle airport lies some 25 km outside the city centre.

Facility

The hotel welcomes guests in a 2-storey building with a lift and 156 non-smoking rooms. English- and French-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include medical assistance, room service, an alarm call service and a laundry service.

Rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a double bed. Extra beds can be requested. A desk is provided. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) ensure optimal comfort. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Dining facilities include a restaurant, a café and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Meals

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Ibis Paris Porte De Bercy Amenities at Ibis Paris Porte De Bercy

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Foyer

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

LocationLocation

Map preview

Around this property:

Public Transport

100 m

City Centre

3 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

56

Very Good

248

Average

258

Poor

171

Terrible

84

Recent Reviews: 817

  • User:Adi A

    Trip type: Business

    zero flexibility and zero understanding

    rating12 Jul 2023

    I made a reservation on Monday the 10th of July with the intention of reserving a room with a check in date of the 20th of July and check out on the 21st. I will arrive in Paris on Thursday afternoon and on Friday morning at 9 o'clock I will take a bus to Lyon. Due to a personal mistake, I booked the wrong room with a check-in date of July 21 and check-out on the 22nd. I tried my best to change the room without losing the entire amount paid for the reservation. Unfortunately I was not given any chance. So, my first ever experience in France and even more so my first experience with the Ibis brand, I can say that it is terrible and without any understanding for the customer and it will definitely be my last experience with the Ibis brand. I fully accept the mistake, but I am extremely disappointed by the lack of respect and understanding on the part of Ibis. I hope that no one has to go through this experience. It must be taken into account that any customer mistake will be charged by this hotel. RODOLPHE RODRIGUEZ, Other at ibis Paris Porte De Bercy, responded to this review Dear,Thank you for taking the time to tell us about your experience at the Ibis Paris Porte de Bercy. I am sorry that your experience did not meet your expectations.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,LeylaService commercial

  • User:Camilla_Kim

    Trip type:

    A bit too far from the city centre

    rating21 Mar 2023

    This was my fourth time in Paris.Stayed three days with my 12 year old son. The purpose of the trip was to see the football match PSG-Rennes. We bought the whole trip (plane tickets, hotel, PSG-Rennes tickets) from a bureau. So I was a little curious about the hotel and the area, since I didn’t do much research prior to our trip.The room (442) was a modern room. It was spotlessly clean. A room with a view over the Seine. We could se the Eiffel Tower and Notre Dame from our window.Check in and check out very smooth. The check in at IBIS budget is at ground level and the IBIS check in is on the first floor.Staff was very friendly and helpful.The Wi-Fi was free but the connection was a little sluggish at times. Nice big TV.The hotel is (according to Google maps) 1,4 km away from the metro station Liberté.You can catch the bus 24 right outside the hotel. However getting back by bus in the evening isn’t the most easy way as it runs less frequently than the metro.There is a shopping centre right next to the hotel. You can find a Carrefour, Subway (sandwich place), pharmacy and so on.We didn’t eat at the hotel, but there is a restaurant you can choose for breakfast or dinner.We did see a lot of homeless people in the neighbourhood but the area felt quite safe.If you’re visiting Paris and the Bercy area is of importance or relevance for your stay I would recommend the hotel.If you are visiting Paris and want to see the main tourist attractions the I would choose a more central area. RODOLPHE RODRIGUEZ, Other at ibis Paris Porte De Bercy, responded to this review Dear Miss CAMILLA,We very much appreciate your comments regarding your stay at the Ibis Paris Porte de Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,LeylaService Commercial

  • User:817dariiap

    Trip type:

    Terrible customer service

    rating30 Sept 2022

    We were coming to Paris for only 1 weekend and had to organize everything smartly. Ibis Porte de Bercy customer service has told us via the app that we can check in before 12 for additional costs (which we were ready to do). However, upon the arrival, such an option was not possible so we had to wander around for 4 hours. At 1pm we were back at the hotel and were dreaming about finally taking a shower and changing, however, again they did not have a room yet. If you value your time, and want to spend time in Paris and not the hotel lobby, do NOT choose Ibis Paris Porte de Bercy.

  • User:Cute_traveller8

    Trip type:

    Disappointed

    rating16 Aug 2022

    Very poorly maintained room, broken shower and empty soap dispenser in shower. Staff not aware of the privileges and benefits of Accor members. Welcome drink was not offered until asked. Very disappointed

  • User:Pickitupone

    Trip type: Friends getaway

    Good and sufficient for a short trip

    rating14 Nov 2019

    Stayed overnight with friends. Room quite small but Bed quality was good. Cleanliness of bathroom and overall area was satisfied. Breakfast choices were plenty. Not too far from the Eiffel tower and other attractions but the traffic can be an issue. So plan in advance. ESALLARD, Manager at ibis Paris Porte De Bercy, responded to this review Dear Pickitupone,I would like to thank you so much for choosing our hotel, and for taking the time to share your valuable feedback. It is always a pleasure to get good reviews from our guests and to know that they enjoyed their stay with us. We look forward to welcoming you again soon at the hotel.Best wishes,Manager

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