Ibis Paris Porte De Montreuil

Recent Reviews: 1176

• User:Jane C

  Trip type: Couples

  Worst experience ever

  10 Apr 2026

  This was, without exaggeration, one of the most frustrating and unacceptable hotel experiences I have ever had. If it were possible to leave a negative rating, I absolutely would. While the hotel may appear visually appealing and is centrally located, this does not come close to making up for the complete lack of care, urgency, and basic empathy shown by the staff.From the moment I entered my room, my living nightmare began. The temperature was uncomfortably high, and despite raising this multiple times, no practical solution was offered other than being told to open the door. This is neither a secure nor acceptable recommendation, particularly for a first-time visitor to France, where safety concerns such as pickpocketing are well known—especially in the Montreuil area.Each night, the room became increasingly unbearable, forcing me to try to sleep early just to cope with the heat. It was only after repeatedly waking during the night that I discovered the possible cause: a wall heater located outside my room had been left on. This is entirely unacceptable, particularly as the room itself had no windows that could be opened to allow ventilation.What makes matters worse is that while checking out there were people who experienced a better experience meaning that they could have moved me at ANY TIME to a cooler room which an AC that worked. I strongly advise potential guests to reconsider this before booking. In addition, while I understand that tourist taxes are standard, this charge was not clearly communicated at the outset and was only mentioned after I raised my complaint. Transparency on such costs is essential and should be part of a proper welcome experience.Overall, despite the hotel’s location and appearance, the lack of care, responsiveness, and basic comfort makes it poor value for money. I would not recommend staying here.

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• User:Tee P

  Trip type: Family

  Dirty bathrooms, okay location

  12 Apr 2025

  Good partsLocation is not bad - about 5 minutes walk to a metro 9 station, which can take you to centre of Paris.The staff are nice.The restaurant is okay too.Horrible partyThe rooms are small (common situation in Paris).The bathroom is dirty and has excessive mould. It will put anybody off.The TV in our room did not work.

• User:Jenster06

  Trip type: Couples

  Avoid at all costs

  08 Apr 2024

  We stayed for 3 nights. If we hadn't been in Paris for such a short break we'd have found somewhere else to stay. The room was boiling hot, the air con was utterly useless even flat out, not helped by housekeeping switching it off every morning. When I say the room was hot I really mean it, neither of us were able to get any sleep. The window couldn't be opened for safetly reasons (15th floor) so we couldn't even let any cooler air in that way.The bathroom extractor fan didn't work at all and there was no window in there either so any humidity had no escape other than straight into the already boiling bedroom. There was unsurprisingly a stale, unpleasant damp smell in the bedroom.Storage space is very limited, a tiny hanging rail, 2 rather dirty doorless cupboards/nooks, no draws, nowhere to store a suitcase, no coat hook. A tiny desk, also with no drawsThe pillows are tiny and the mattress topper is far too narrow for the actual mattress. The bed sheet isn't wide enough so as soon as you roll over it comes untucked and get tangled round your legs.The bathroom is tiny, and the only storage space is 2 very very dirty holes in the wall. The bath is a joke, do not expect a relaxing bath - it's about half the length of a standard bath and the shower door is fixed so if you're travelling with a young child bathtime would be an ordeal. There is a hairdryer attached to the wall of the bathroom but it's on or off (no temperature controls)The whole room was scuffed and looked tired but particularly the bathroom.Location: About a 10 minute walk to the nearest metro station but you have to cut through a very unpleasant, dirty market to get there. If I'd been by myself I wouldn't have wanted to be outside after dark, it felt very unsafe. There are a lot of homeless people in the area and a strong smell of urine and offers of "cheap cigarettes".

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• User:Scenic62144713479

  Trip type: Family

  AVOID! WORST HOTEL EXPERIENCE EVER!!

  07 Apr 2024

  Horrible! Terrible area, dangerous!Beggars everywhere, dirty, definitely unsafe!Lifts a nightmare, they are doing works in the hotel, and they start drilling at 9am when you are still sleeping, because MAYBE you are in holidays 🤦‍♂️Room: stiff and air con doesn't work. Need to leave door open if you want to get the room refreshed partially.Beds are a danger to anyone: 2 mattresses, one in top of another. The mattress in top is made of a slippery fabric. A nightmare to sleep well as the top mattress moves right/left/ down. While sleeping, I have turned in bed, the top mattress slips, and I fell off the bed banging my head against the table between the beds. No ice or assistance offered, even when asked more than once.Reported the issue, still waiting for some kind of resolution. If no action taken by them, I will sue the hotel.Cleaning staff shouting in the corridors.Only positive: Daniel in reception!AVOID! WORST HOTEL EXPERIENCE EVER!!

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• User:Nick D

  Trip type: Family

  Doesn’t look anything like the photos!!!

  19 Sept 2023

  We recently stayed at the Ibis, Porte Montreuil in September for 3 nights and firstly it doesn’t look anything like the photos online, we stayed in the main Ibis hotel so good knows what the budget hotel looked like?! It was only a hotel we booked as a place to sleep but it was way below our expectations!After a very slow and painful check in we went to take the lift to the 14th floor. There were 3 lifts but only one that was working which meant there was a constant queue at the lift and if you had to wait for it to go up / down, you were often standing a long time.Once we eventually got to our room, we opened the door to a strong odour which they used to clean the bathroom we assumed, but later found out after running the tap / shower it was to disguise the smell of the drain. The room although clean was very tired looking and hadn’t been updated for quite some time, there were scuffs and marks everywhere. The curtains had marks and staines which had clearly been there a while. The bathroom as well as having ‘a smell’ was just as old and battered as the room.We stayed during the recent heatwave early September and the air conditioning in the room was as much use as a chocolate fire guard. The room was like a furness and there was no window to open, the air conditioning unit made noise but no cold air came from it even on full blast!We ate out each day / night as there were no other alternatives apart from an overpriced vending machine. There is a door through to a small shopping centre with a super market but with no fridge etc or cupboard space there is nowhere to store anything you bought.I would not stay here again, even though we were just booking ‘a bed’ due to sight seeing each day.

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