Jo&Joe Paris Gentilly

Recent Reviews: 326

• User:Ειρήνη Π

  Trip type: Friends getaway

  the worst hostel i’ve ever been

  16 May 2026

  Absolutely horrible experience. This hotel seriously needs to improve its hygiene, customer service, and overall standards. The room was dirty from the moment we entered. There was mould on the quilt, visible black stains that the hotel staff clearly did not even bother trying to remove, and even a footprint mark on the pillowcase. It honestly looked like the bedding had not been properly cleaned before our arrival.To make matters worse, we found a small cockroach inside the room. Even if it was small, this is completely unacceptable in any hotel environment and immediately made us feel uncomfortable and disgusted.The entire room was extremely dusty and felt suffocating because the ventilation was terrible. We could barely figure out how to use the heating or air conditioning system, and overall the atmosphere in the room was very stuffy and unpleasant. Instead of feeling comfortable, the room felt oppressive and unhygienic.Another shocking and honestly ridiculous detail was the wallpaper decoration. The hotel had wallpapers showing naked people in inappropriate and disturbing poses, which made the atmosphere even more uncomfortable. Completely unacceptable and very unprofessional for a hotel environment.What made the experience even worse was the staff’s response. When we asked for clean sheets because the originals were dirty, they simply handed us new sheets and expected us to change the bed ourselves. What kind of hotel service is that? Guests should not have to do housekeeping themselves.And on top of everything, we were charged €4 for bathroom towels. After paying for a room in these conditions, charging extra for basic towels is honestly unbelievable.Overall, one of the worst hotel experiences we have ever had. Dirty room, mould, insects, dust everywhere, terrible ventilation, uncomfortable atmosphere, poor customer service, and extra charges for basic necessities. Definitely would not recommend this place to anyone.

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• User:Jaffar L

  Trip type: Solo travel

  Disgusting Liberal pigsty

  25 Dec 2025

  This hostel is a scam and is a Liberal haven.Disgusting toilets, loud and crazy customers. An anti-european paradise. Do not touch the food there, if the bathrooms and rooms are anything to go by!Traditional Europeans are NOT welcome.I had a surprise extra charge of about25 euros or more, which I am still trying to figure out if it was legit or just for furthering its entitled socialist interests.Had to check out early. Staff are pretty garbage as well. I'd be very careful for anyone coming who is self-respecting. Jair R, Service clients/Réception at JO&JOE Paris Gentilly Hotel, responded to this review Thank you for your feedback. We are sorry to read your experience did not meet your expectations.We honestly do not understand the accusations you mention, and we regret that you felt this way during your stay. Our hostel welcomes everyone with the same respect and professionalism, without any preference or exclusion.Regarding cleanliness and the extra charge, we apologize for any inconvenience — our team is always available to explain any fee and to intervene immediately if something is not up to standard.We remain at your disposal should you wish to discuss your stay in more detail.

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• User:Olivia T

  Trip type: Solo travel

  terrible

  24 Nov 2025

  Room smelt of sick, dirty "private cabin room" is claustrophobic and not private shared with others in the room, did not feel safe and could not stay still no refund. Jair R, Guest Services / Front Office at JO&JOE Paris Gentilly Hotel, responded to this review Thank you for sharing your feedback. We’re sorry to hear the experience didn’t meet your expectations. Our cabin concept is designed to offer privacy within a shared environment, as described at booking. We’ll review the cleanliness issue immediately to ensure better comfort for future guests.We hope you’ll give us another chance to show you the best of Jo&Joe!Jair&JOE

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• User:OperationCornedBeef

  Trip type: Friends getaway

  Great stay for a group of friends attending a sporting event

  10 Nov 2025

  Stayed at this hostel with 6 friends in November as we were all going to attend a rugby game at the stade de France. The location was great for us, as we drove in from the South of Paris, very easy to access. There is loads of parking spaces in the streets nearby the hotel so I would not even bother looking into booking the (rather expensive) underground car park, and the street parking rates are much cheaper especially on week ends. The location is also great for catching the train (RER B) that goes straight through the hearth of Paris and then direct to the Stadium.Check in was easy. We had to wait for our room to be ready but that was no bother. The foyer downstairs is nice and the staff quite friendly. Only downside is that we found the drinks downstairs to be quite expensive, comparable rates to bars in town when here this is just a quick drink in a platic cup. The room was nice (we were given a room for 12 as there was no room for 8 available). Bathroom was also convenient. Overall a great stay and I would absolutely do it again in similar occasions. Jair R, Guest Services / Front Office at JO&JOE Paris Gentilly Hotel, responded to this review Thanks for sharing your experience! 😊We’re thrilled the location worked perfectly for your group and that check-in was smooth.We’ll review drink pricing to keep things fair, and we’re glad the room and amenities suited your stay.Looking forward to welcoming you again for the next big game!

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• User:Klára S

  Trip type: Friends getaway

  Bed Bugs

  14 Oct 2025

  We were pretty satisfied with the stay until we found bed bug bites. As a result of this I would avoid the hostel. I visited from 11. October 2025. Jair R, Service clients/Réception at JO&JOE Paris Gentilly Hotel, responded to this review Thank you for letting us know. We’re truly sorry for this experience—it’s definitely not what we want for our guests. Our team takes this very seriously and has already taken immediate action to ensure everything is thoroughly checked and treated. We hope you’ll give us another chance to provide the comfortable, worry-free stay you deserve.

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