Kyriad Italie Gobelins

Recent Reviews: 797

• User: Bertus H

  Trip type: Solo travel

  Fair, but not paid for myself

  I ended up here as part of compensation by Eurostar for disruption of my train-voyage. Normally I would not want to pay like € 200 for a night stay, as I saw afterwards. That might be a normal price for Paris.The double room I got was fair, though the bathroom was a bit cramped and technically not very neat.The bed was plasticised and felt sweaty. There was a bit of a problem about the breakfast.… Read moreI ended up here as part of compensation by Eurostar for disruption of my train-voyage. Normally I would not want to pay like € 200 for a night stay, as I saw afterwards. That might be a normal price for Paris.The double room I got was fair, though the bathroom… Read more

• User: AlainH1959

  Trip type: Couples

  A very nice stay

  A nice hotel, in a quiet street with very friendly and helpful staff.We arrived at 10.30 thinking we would drop our luggage and check in the afternoon, the person at the desk told us: if you can wait 20 minutes, your room will be ready, and sure it was.The room is comfy enough with good air conditioning (and we needed it!).The breakfast is scrumptious, they make the croissants on the spot, and you… Read moreA nice hotel, in a quiet street with very friendly and helpful staff.We arrived at 10.30 thinking we would drop our luggage and check in the afternoon, the person at the desk told us: if you can wait 20 minutes, your room will be ready, and sure it was.The roo… Read more

• User: Olaf G

  Trip type: Couples

  No customer care - in case of issues very unprofessional handling, better avoid this hotel

  Poor customer orientation, Management just attentive on bad reviews but not on real customer care - booked and had to cancel due to accident, hotel chargef 1400 Euro without offering any mitigation whilst re-selling the room. Free of charge cancelation thirteen days prior arrival was not accepted as it should have been 14days in advance - the rules are the rules...dear customer 'not' friendly Mana… Read morePoor customer orientation, Management just attentive on bad reviews but not on real customer care - booked and had to cancel due to accident, hotel chargef 1400 Euro without offering any mitigation whilst re-selling the room. Free of charge cancelation thirtee… Read more

• User: TamaryHonda

  Trip type: Friends getaway

  Disappointed

  I forgot a t-shirt on the hotel room. I contacted by booking messages and email, Eglantine was very kind and polite, he told me that he would send my T-shirt for 35 euros, I believed him and I paid, but it’s june and my t-shirt never got to Brazil. He just lied to me and probably stole my money.I forgot a t-shirt on the hotel room. I contacted by booking messages and email, Eglantine was very kind and polite, he told me that he would send my T-shirt for 35 euros, I believed him and I paid, but it’s june and my t-shirt never got to Brazil. He just lie… Read more

• User: 2013Iain2013

  Great location, good value

  Reviews suggested that the lift might not always work and because of this we requested a ground or 1st floor room. We received a ground floor one which was a bit small but with a great shower/toilet room, coffee/tea facilities and TV.The staff are very friendly and helpful, and this makes a huge difference - thank you.The real plus for this hotel is its good value and great location just off Place… Read moreReviews suggested that the lift might not always work and because of this we requested a ground or 1st floor room. We received a ground floor one which was a bit small but with a great shower/toilet room, coffee/tea facilities and TV.The staff are very friendl… Read more