Kyriad Italie Gobelins

Recent Reviews: 797

• User:Bertus H

  Trip type: Solo travel

  Fair, but not paid for myself

  01 May 2026

  I ended up here as part of compensation by Eurostar for disruption of my train-voyage. Normally I would not want to pay like € 200 for a night stay, as I saw afterwards. That might be a normal price for Paris.The double room I got was fair, though the bathroom was a bit cramped and technically not very neat.The bed was plasticised and felt sweaty. There was a bit of a problem about the breakfast. They would only serve from 7:00, but I had to catch a train at like 6:15 at gare de Lyon.At first the manager was unwilling to make some improvisation. But on my suggestion I could take muesli and yogurt, he agreed that would be possible.Coming down at 5:00 the receptionist was more flexible, made toast, suggested to boil eggs, and I had a fair breakfast.All in all I had a pleasant stay, with exception of the bed.The hotel has metro-stations nearby.It is at walking distance of Place d'Italie and the shopping-centre I visited.Also I could use a nearby bus to gare de Lyon in the morning.

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• User:AlainH1959

  Trip type: Couples

  A very nice stay

  25 Jun 2025

  A nice hotel, in a quiet street with very friendly and helpful staff.We arrived at 10.30 thinking we would drop our luggage and check in the afternoon, the person at the desk told us: if you can wait 20 minutes, your room will be ready, and sure it was.The room is comfy enough with good air conditioning (and we needed it!).The breakfast is scrumptious, they make the croissants on the spot, and you have everything you can reasonably require.

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• User:Olaf G

  Trip type: Couples

  No customer care - in case of issues very unprofessional handling, better avoid this hotel

  19 Jun 2025

  Poor customer orientation, Management just attentive on bad reviews but not on real customer care - booked and had to cancel due to accident, hotel chargef 1400 Euro without offering any mitigation whilst re-selling the room. Free of charge cancelation thirteen days prior arrival was not accepted as it should have been 14days in advance - the rules are the rules...dear customer 'not' friendly Management .And beside, communicating only in French as you did not like the topic , demonstrates to me that customer satisfaction is not in your DNA!On all my trips through the world, with here and there smaller and bigger problems with hotels & bookings, this has been the worst ever hotel experience and the least customer oriented hotel & Management ever met.

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• User:TamaryHonda

  Trip type: Friends getaway

  Disappointed

  01 Jun 2023

  I forgot a t-shirt on the hotel room. I contacted by booking messages and email, Eglantine was very kind and polite, he told me that he would send my T-shirt for 35 euros, I believed him and I paid, but it’s june and my t-shirt never got to Brazil. He just lied to me and probably stole my money.

• User:2013Iain2013

  Trip type:

  Great location, good value

  10 Nov 2022

  Reviews suggested that the lift might not always work and because of this we requested a ground or 1st floor room. We received a ground floor one which was a bit small but with a great shower/toilet room, coffee/tea facilities and TV.The staff are very friendly and helpful, and this makes a huge difference - thank you.The real plus for this hotel is its good value and great location just off Place d'Italie beside both Gobelins and Place d'Italie metro stations and near bus stops with direct links all over the city.The area is very pleasant and safe.We opted not to have breakfast in the hotel and instead had coffee and croissants at a bakery on Avenue des Gobelins about a 3 minute walk away. Also near by are a Carrefour City supermarket, several restaurants and bars, and two cinemas. It takes about 15/20 minutes by bus to get to the Louvre.We will definitely stay here again on the next trip to Paris.

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