La Clef Louvre Paris

Recent Reviews: 900

• User:LibbyAH

  Trip type: Couples

  Close to Top Museums

  12 May 2026

  Excellent location for museums lovers: The Louvre was a 5 minute walk away; l'0rangeri' and the D'Orsay were less than a 20 minute walk. Our exclusive suite had adequate room for the two of us. It was handy to have a kitchen, dishwasher, and washing machine. Room was well maintained. Only negative was that there was very little counter space in the bathroom.Breakfast was good with lots of fresh options but no cooked to order ones. Honor bar in the lobby was a nice touch.There was a taxi stand a few minutes walk away, which was handy. Nathalie LAUNOY, General Manager at La Clef Louvre Paris by The Crest Collection, responded to this review Dear Libby,Thank you very much for sharing your detailed feedback.We are delighted that you enjoyed our location as well as the comfort of your suite. It is also great to hear that you appreciated the breakfast selection and the honesty bar in the lobby.We take note of your comment regarding the limited bathroom counter space. These points are valuable and will be considered in our ongoing improvements.We hope to have the pleasure of welcoming you back in the future.Kind regards,Enzo Neves - Duty Manager

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• User:CTtraveler06

  Trip type: Family

  Wonderful hotel - would stay there again

  27 Apr 2026

  I chose this hotel based on the location and general description. This is an older small, quaint hotel with true Parisian atmosphere. Located near the Louvre, it was the perfect choice. The room was amazing - we were on the 6th floor and had a little balcony with a table and chairs. It is on a quiet street. Every staff person was helpful and courteous, and the daily room care was excellent. We were given bottles of water daily at no charge, and there is a beverage center on the entry level that is always open for coffee/tea/hot chocolate, etc. We opted not to have breakfast in the hotel, but this is available each morning. The kitchen set-up was much more than we needed (dishes, pans, utensils, etc.) but it all came in handy. We walked just a short distance to a circle with a taxi stand, so transportation was easy. The surrounding area is clean and safe, and holds many cafes with a variety of food for all meals. We found the central location perfect for walking to many sites (Louvre, Notre-Dame), and we visited the gardens at the Palais Royal several times. I would definitely stay here again. La Clef Louvre, Guest Services / Front Office at La Clef Louvre Paris by The Crest Collection, responded to this review Dear CTtraveler06,Thank you very much for your wonderful and detailed review.We are truly delighted to read that you enjoyed the unique charm and authentic Parisian atmosphere of our property, as well as our exceptional location near the Louvre and many of the city’s iconic landmarks. It is a pleasure to know that your room, especially the balcony, contributed to making your stay so memorable.Your kind words regarding the comfort and amenities of the room, as well as the cleanliness and daily housekeeping, are greatly appreciated. We are also very pleased that you enjoyed the little attentions such as the complimentary water and the beverage corner available throughout the day.We are especially grateful for your compliments about our team. Your recognition of their courtesy and helpfulness means a great deal to us and will certainly be shared with everyone.It is wonderful to hear that you found the neighborhood pleasant, convenient, and ideal for exploring Paris on foot.We sincerely look forward to welcoming you back for another memorable stay.Best regards,Florence

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• User:Angie88

  Trip type: Family

  Not a five-star experience

  09 Apr 2026

  We stayed in room 508, a junior suite. It was quite small, and the worst part was that the hotel controlled the air conditioning. Even when the temperature outside was almost 80 degrees, our room was heated to full. We had to ask the hotel staff to turn off the heat, and it only happened on the third night of our stay.In addition to the air conditioning issue, the housekeeping needs improvement. The room was dusty, and obviously the floor was sandy. the front desk staff was indifferent and didn’t seem to care about our needs. It’s hard to believe that this is a five-star hotel. La Clef Louvre, Guest Services / Front Office at La Clef Louvre Paris by The Crest Collection, responded to this review Dear Angie88,Thank you for taking the time to share your feedback following your stay with us.We are truly sorry to read that your experience did not meet your expectations, particularly regarding the room temperature and the service you received. Due to the seasonal transition and the cooler temperatures we had shortly before your arrival, the air-conditioning system had not yet been activated. However, we sincerely apologize for the inconvenience this caused and for the delay in resolving the situation during your stay.We are also concerned to read your comments regarding the cleanliness of the room and the impression you had of our team at the front desk. Please accept our sincere apologies, as this does not reflect the standards of service and attention to detail we strive to provide. Your feedback has been shared with our housekeeping and reception teams so that the necessary improvements can be made.Guest satisfaction is extremely important to us, and we regret that we were not able to deliver the experience you expected from a five-star property.We truly hope that you might give us another opportunity in the future to provide you with a much more pleasant stay.Best regards,

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• User:Wendy C

  Trip type: Family

  Great hotel, exceptional staff.

  08 Dec 2025

  Wonderful hotel. Very comfy rooms, well appointed - lovely touches of quality bathroom products and yummy treats. Having large balcony, lounge area, full kitchen and washing machine so good. Staff were super friendly. The location would not be my first choice - a bit too many (other) tourists for my liking (yes, I appreciate the irony) but my son wanted to be near the Louvre and it was very convenient for all major attractions. But most of Paris is. Would stay again, if only they could move to the left bank!

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• User:JeffWMontreal

  Trip type: Friends getaway

  Poorly maintained, moldy smelling room for top dollars

  06 Sept 2025

  I have stayed at the Clef Louvre Paris for many years when visiting Paris. The location, very quiet yet within walking distance of the Louvre and multiple restaurants, shopping and sights is excellent. This stay was my first time back at this hotel in over 7 years and likely my last time there. I am sad to write that this hotel is starting to show signs of its age and of poor maintenance based on the room I was given and considering its price category. The room smelled of mold, the cupboard drawer containing the safe could not be closed, and the cupboards containing the fridge and washer-dryer were broken. Finally the bath tub drained very slowly and the telephone style shower head did not work. I asked to be changed to another room but was told that there were no other available rooms in my price category by the front desk staff. The breakfast, for 35 Euros, is expensive but excellent. There is a small very functional gym on the premises. I feel that I paid a 5 star price for a 2-3 star stay. At this price you can do way better in the same part of Paris for way less money in my opinion. Nathalie LAUNOY, General Manager at La Clef Louvre Paris by The Crest Collection, responded to this review Dear JeffWMontreal ,Thank you for taking the time to share your recent experience at Clef Louvre Paris. We are truly sorry to hear that your stay did not meet your expectations and that you encountered several issues with your room.We take your comments very seriously regarding the condition of the room, including the mold smell, problems with the cupboards and appliances, as well as the bathtub drainage. Please rest assured that we have forwarded your remarks to our maintenance team to address these issues promptly.We understand your disappointment, especially after having stayed with us for many years. We strive to provide our guests with a high-quality experience, and it is clear that we did not meet our usual standards during your last visit. We sincerely apologize for the inconvenience caused.Regarding the breakfast and our gym facilities, we are pleased to know that you enjoyed them. However, we take note of your feedback on the value for money of your stay, and we will review our offerings to ensure they reflect the quality our guests expect from us.We hope you will give us another chance to welcome you in the future and provide you with the exceptional experience you deserve. Please feel free to contact me directly for any future assistance or to discuss this experience in more detail.Best regards,Nathalie

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