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La Clef Tour Eiffel Paris By The Crest Collection

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La Clef Tour Eiffel Paris By The Crest Collection

locationEtoile-C.Elysees/Trocadero, Paris

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About La Clef Tour Eiffel Paris By The Crest CollectionAbout La Clef Tour Eiffel Paris By The Crest Collection

Location

This hotel enjoys a prime location in the 16th arrondissement, about 300 m distance from the Trocadéro and 1 km from the Arc de Triomphe and the famous Champs-Élysées. Local attractions include numerous museums, theatres and well-known restaurants. Paris - Orly Airport is roughly 25 km from the hotel and it is around 30 km to Roissy - Charles de Gaulle Airport.

Facility

The hotel welcomes guests in a 7-storey building with a lift and 83 non-smoking rooms. The reception desk is open round the clock. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include medical assistance, room service, an alarm call service and a laundry service. The business centre is on hand for guests' business requirements and provides a projector.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A fully-equipped kitchenette with a refrigerator, mini fridge, microwave, tea/coffee station and dishwasher, as well as a complete set of utensils, is a standard feature. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, a stereo system, an alarm clock and WiFi are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments.

Meals

Various dining options are available, including a restaurant, a breakfast room and a bar. A continental breakfast buffet guarantees a great start to the day.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at La Clef Tour Eiffel Paris By The Crest Collection Amenities at La Clef Tour Eiffel Paris By The Crest Collection

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

LocationLocation

Map preview

Around this property:

Centre

5.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

336

Very Good

108

Average

30

Poor

22

Terrible

31

Recent Reviews: 527

  • User:Na Q

    Trip type: Family

    Terrible stay !! one of the worst hotel Rude reception ( Sinda and ana) ruined the trip and paris Totally unrecommeded

    rating25 May 2026

    One of the worst hotel experiences I’ve ever had in Paris. I would never recommend this hotel to anyone. The reception staff, especially Sindra and Ana, were rude, unprofessional, and made us feel completely unwelcome from the first day.Instead of enjoying our vacation, the stressful atmosphere and poor treatment ruined a big part of our trip. Paris is beautiful, but this hotel can truly ruin your entire experience. Stay somewhere else. Miriam Peñarroja, Directeur général at La Clef Tour Eiffel Paris by The Crest Collection, responded to this review Dear Guest,Thank you for taking the time to share your feedback.I am truly sorry to read that your experience with us did not meet your expectations and that your stay in Paris was negatively impacted by the situation encountered at the hotel. Please accept my sincere apologies for the distress and disappointment caused.I have personally reviewed the matter with the team involved. While this situation does not reflect the level of service we strive to provide to our guests, I understand that the interaction left you feeling unwelcome and uncomfortable, and for this I am genuinely sorry.I would also like to reiterate my sincere apologies regarding the misunderstanding that occurred during the invoice settlement at departure, which unfortunately created mistrust and contributed to the escalation of the situation.We have noted that this concern has now been shared through six different comments across multiple platforms, and I would once again like to assure you that your feedback has been taken seriously and carefully reviewed internally.Your comments have been shared with the relevant teams as part of our continuous efforts to improve our communication and guest experience.We regret that your impression of our hotel was affected in this way and sincerely hope we may have the opportunity to restore your confidence in the future.Kind regards,Miriam PeñarrojaGeneral Manager

  • User:Aburel

    Trip type: Business

    With a better breakfast would be close to perfect

    rating20 Jan 2026

    Very close to Trocadero and not so far from Champs Elysees it offers an excellent location. Rooms are not so small, very efficient, bathrooms well appointed, great pressure showers, complimentary water, both sparkling and still, comfy beds. My room has also a small kitchenette with a small sink, microwave and cutlery, etc. the Nespresso coffee machine I would say is a must nowadays in a five star hotel and they have it. Common traces are chic and cosy, the bar is well appointed and service is excellent everywhere. The breakfast would need a boos in quality to make this hotel way better. It is pretty basic in quality of croissants and baguette and lacks the chic the hotel has. A boost there would do better. Guest Relation Coordinator, Guest Services / Front Office at La Clef Tour Eiffel Paris by The Crest Collection, responded to this review Dear Aburel, Thank you for taking the time to share your detailed feedback.We are pleased to read that you appreciated our location, the comfort and amenities of our rooms, as well as the atmosphere of our common areas and the quality of service throughout the hotel.We also thank you for your constructive remarks regarding breakfast. Your feedback has been carefully noted and shared with our teams, as we continuously strive to enhance this offering and better reflect the standards and style of our hotel.We look forward to welcoming you again and offering you an even more refined experience.Enzo Neves Guest RelationsLa Clef Tour Eiffel Paris

  • User:LondonKeen_to_travel

    Trip type: Business

    Would definitely return. Spacious rooms and great locations.

    rating13 Nov 2025

    Stayed here for two nights whilst travelling with work. Whilst chosen for its location of being close to the office, this is my favourite hotel have stayed in in Paris in the last few years. The rooms were large (especially for Paris), the hotel staff were amazing and the hotel is perfectly located! Miriam Peñarroja, Directeur général at La Clef Tour Eiffel Paris by The Crest Collection, responded to this review Dear Guest,Thank you so much for your wonderful 5/5 review. I am truly delighted to hear that your stay with us was such a positive experience. It’s a pleasure to know that our spacious rooms, amazing team, and unbeatable location all contributed to making this your favourite hotel in Paris in recent years — this means a lot to us.I am also glad that our proximity to your office made your business trip more convenient.It was a pleasure having you with us for two nights, and we would be thrilled to welcome you back on your next visit to Paris — whether for work or leisure.Warm regards,Miriam PeñarrojaGeneral Manager

  • User:Robert A

    Trip type: Couples

    Great hotel, mediocre sleep.

    rating27 Sept 2025

    We stayed at La Clef 26th-28th Sept 25The hotel is very well presented, we had an apartment style room, (122) with mini kitchen, coffee machine, plates cups etc. Perfectly situated very close to the Eiffel Tower and about 1km from the Arc de triomph.Everything was very clean and comfortable.Until around 1030-11pm when non stop loud music and what sounded like people talking on a microphone in a club, until around 2am.We were also disturb around 530am on the first night by similar noise.I beleive there to be a club or late bar under the hotel, or next door.Also, the bed sheet has some kind of plastic mattress protector under the bottom sheet which made sleeping a tad hot.We did not raise the issue with staff as we were only there 2 nights, but feel it's worth mentioning its definitely a problem.Perhaps there is less noise on higher floors. The hotel are certainly aware of this as I have seen other reviews saying as such.Otherwise, a great hotel, in a great location, just depends if you are bothered about sleep.Only other weird thing was, you cant fill the sinks with water in the bathroom. So a wet shave meant constantly running the water, which seemed wasteful. Could have just been our room though. Miriam Peñarroja, Directeur général at La Clef Tour Eiffel Paris by The Crest Collection, responded to this review Dear Onlyoneboballen,Thank you for your review and for highlighting the comfort of our apartments and our location near the Eiffel Tower. I am very sorry that your stay was disturbed by the noise from our neighbors, who seemed to have hosted an exceptional event this past weekend. Please be assured that we are closely monitoring this to prevent future disturbances, and we hope to welcome you back for a much quieter and more restful stay.Warm regards,Miriam PeñarrojaGeneral ManagerLa Clef Tour Eiffel

  • User:ltttss

    Trip type: Couples

    Modern hotel with a great location

    rating05 Aug 2025

    The La Clef is always a great option for a stay. While my partner was busy and I could not stay at their place, we opted for this hotel and it did not disappoint.The rooms are clean and modern, and the staff are accommodating with every request. The hotel is in a perfect location, within walking distance of the Eiffel Tower, just as the name of the hotel suggests.The price per night, however, can fluctuate quite a bit sometimes ranging from €400 to €900 for the same room. I understand this depends on busy seasons, but personally, I wouldn’t say the hotel is worth the higher end of that price range for a standard room. While the staff are excellent, the overall experience doesn’t quite justify that cost. That said, I would definitely return to this hotel when the prices are more reasonable. Guest Relation Coordinator, Service clients/Réception at La Clef Tour Eiffel Paris by The Crest Collection, responded to this review Dear ltttss,I truly appreciate your detailed feedback and the time you took to share your experience at La Clef Tour Eiffel.It is a pleasure to know you enjoyed our modern rooms, attentive service, and prime location just steps from the Eiffel Tower.I also take note of your comments regarding our pricing. Rates can vary due to seasonal demand and special events in Paris, but I completely understand your perspective and value your input.It is wonderful to read that you would consider returning, and I look forward to welcoming you back when your travels bring you to Paris again.Sincerely,Verena LE GUELLAFFAssistant Hotel ManagerLa Clef Tour Eiffel Paris

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