Le Damantin Hotel Spa

Recent Reviews: 182

• User:JLightfoot99

  Trip type: Couples

  Ruined 60th Birthday

  25 May 2026

  Totally failed service day after day!! This is meant to be a five star hotel - certainly on price but failed to deliver to a much lower standard.We went for four nights. Before we went we communicated my wife’s allergy to feathers (they trigger an asthma an attack) The hotel wrote back to confirm this would not be a problem.On the first evening after a night out we checked the bedding and it was all feathers. There was no explanation as to why this was the case when the hotel had responded confirming an understanding of the request. The hotel found some feather free pillows but could not replace the duvet and my wife had to sleep under a blanket - remember this is a 5 star hotel!The next morning I asked at reception that the duvet was replaced. We came back at 1600 and bed had been made but the duvet had not been changed, even after being reminded!! They managed to change it after further complaints.A friend of ours had sent a surprise gift of a spend at the hotel. They got confirmation that the money had been taken and the gift left in the room. This was completely untrue!! We were very embarrassed when our friends had to ask whether we liked the gift - we never knew anything about it even though the hotel confirmed it had been out in our room. Were they just taking the money!!!No explanation was ever given as to the error and the money was then refunded to our friend. At breakfast the hot food was cold, and the service was poor - we were ignored and had to ask for the standard fair.We found rubbish and a broken glass left on the stairs . The door staff, a. Ight runner, and the lady manager at breakfast were the only redeeming features.

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• User:Ron S

  Trip type: Solo travel

  Best Hotel in Paris

  21 Oct 2025

  I’ve been traveling for years and stayed in many hotels, but my experience here truly stood out. I walked into this hotel after being disappointed with another nearby, and from the moment I arrived, I was greeted by a warm, welcoming smile from a young lady at reception.That first impression set the tone for my entire stay. Every time I needed assistance, she was quick, professional, and genuinely kind. What was supposed to be a short two-night stay turned into 11 relaxing and enjoyable days.The staff as a whole were courteous and helpful, and the atmosphere of the hotel was exceptional. I want to especially recognize Shaima at the front desk for her outstanding service, friendly attitude, and professionalism. She truly made my stay memorable and enjoyable. Highly recommended! CHARLOTTE DAMOUR , Service clients/Réception at Le Damantin Hotel & Spa, responded to this review Good Morning. What a pleasure to read your wonderful feedback!We are truly delighted to know that your stay with us exceeded your expectations and that our team made you feel welcome from the very first moment.Your kind words about Shaima have been shared with her and the rest of the team — she was genuinely touched by your recognition. Providing attentive, personalized service is at the heart of what we do, and we are thrilled that you felt it throughout your stay.It was a real pleasure having you with us for those 11 days, and we sincerely hope to have the opportunity to welcome you back very soon.Warm regards,Clément

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• User:M2794SWbrianm

  Trip type: Couples

  Not a 5 star hotel

  04 Oct 2025

  Like other reviewers, I agree this isn’t a 5 Star hotel. After paying €1600 for a two night stay I was surprised and disappointed. The look of the hotel from the outside with building work going on and scaffolding up and the cramped and underwhelming reception area inside gave me the feeling this wasn’t what they were advertising. It got worse when we entered our room. There was literally not enough space in the room to put two small carry-on cases anywhere that didn’t block a door. It didn’t have a view either so there was no reason for it to be this far off satisfactory. I rarely complain but for the money paid this was a long way off what I was expecting and what other hotels deliver for similar or less money, so I called reception immediately so they could potentially rectify it. To be fair to them they sent someone up promptly who told me there was no chance of a change of room as the hotel was full but would look into a discount and would inform me the next day what that would be. This stopped us checking out immediately believing they would be reasonable. The next day they wrote informing me there would be no discount but here’s a gift of some macarons. I’ve long felt that the star ratings for hotels is unsatisfactory and in the worst of cases allows hotels like this to significantly under deliver CHARLOTTE DAMOUR , Service clients/Réception at Le Damantin Hotel & Spa, responded to this review Good Morning. Thank you for taking the time to share your feedback following your recent stay with us.We are truly sorry to read that your experience did not meet your expectations, especially after the trust you placed in us by choosing our hotel.Please accept our sincere apologies for the inconvenience caused by the external renovation work and the size of the room. We understand how important comfort and first impressions are, and we regret that we were unable to offer you an alternative room during your stay due to high occupancy.Our team genuinely tried to provide a gesture of goodwill under the circumstances, and we are sorry that this did not meet your expectations. We take your comments very seriously and will review them with our management team to identify areas where we can improve.We truly hope to have the opportunity to welcome you again in the future, so we may offer you the experience and level of comfort that our guests usually enjoy and that we strive to deliver every day.Warm regards,Clément

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• User:Sightsee36101945836

  Trip type: Couples

  A complete disaster – unacceptable for a 5-star hotel

  02 Sept 2025

  I recently stayed at Le Damantin Hôtel & Spa for a special weekend, and it was a complete nightmare. • Our room was filthy, with a persistent sewage odor throughout the stay. • The bed was soiled with feces. • Balloons I ordered were not as shown in the photos. • Numerous promised services were never provided.I submitted a detailed complaint with photos, emails, and messages, but the management offered only a 25% discount, which is completely inadequate. Even communications sent last year went unanswered, showing a pattern of neglect and unprofessionalism.This experience is unacceptable for a hotel claiming to be 5 stars. I hope management takes responsibility and improves their standards.

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• User:S3084PCalessandras

  Trip type: Family

  A lovely hotel in beautiful Paris!

  27 Jul 2025

  Le Damantin Hotel & SPA is synonymous with refined elegance. The hotel's atmosphere is sophisticated from the moment you enter, with impeccable decor and a subtle fragrance that permeates the entire space. The rooms are beautiful, with modern design and classic touches.I was warmly welcomed by the attentive and friendly staff. The service is discreet yet efficient, always ready to surprise with personalized touches. An absolutely delightful experience in every sense.

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