Les Jardins De Mademoiselle

Recent Reviews: 298

• User:Gregory T

  Trip type: Couples

  The hotel staff are the greatest. They

  21 Jan 2026

  The hotel staff is exceptional. Thank you for putting up with our lack of French. We appreciate the kindness you showed and your outstanding service Christelle Damois, Directeur général at Les Jardins De Mademoiselle, responded to this review Dear Gregory,Thank you very much for taking the time to share your kind comments with us.We are truly delighted to learn that you found our staff to be exceptional and that their service and kindness made a positive impression during your stay. Your appreciation is greatly valued and will be shared with our entire team, who will be encouraged by your words.It was a pleasure welcoming you, and we hope to have the opportunity to host you again in the future.Yours sincerely,

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• User:Joe Z

  Trip type: Couples

  Don’ book this hotel

  31 Oct 2025

  We booked this hotel for two night In Oct as we had scheduled a travel group so just needed a short stay. Our travel agent chose this hotel based on reviews and it was very close to some of the attractions. We arrived around 11:50 so was told our room was not ready. We came back two hours later and was told our room still not be available. The front desk clerk is very rude. No promise ready time. Don’t use this hotel if you can. Christelle Damois, Directeur général at Les Jardins De Mademoiselle, responded to this review Dear Guest,We thank you for taking the time to share your experience regarding your stay at our hotel. We are sincerely sorry to hear that your arrival did not meet your expectations.We would like to specify that the standard arrival time at our establishment is at 3 PM. We do our best to prepare the rooms as quickly as possible, that day we had a lot of departures and we gave it to you before 3:00 PM. We also take note of your comments regarding the service at the reception and will ensure that our staff is trained to offer a warmer welcome to all our guests.We hope that you will give us another chance in the future.Sincerely Yours,

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• User:Red_Bear_23

  Trip type: Friends getaway

  PARIS STAY

  13 Oct 2025

  Hotel was a little average for service. When we asked for some fresh milk for our room we were told it was not available. Room service bought us 3 long life milk pods which was an effort. Our room had a sewerage smell and required us to cover shower drain with face washer. When I asked for a blanket, as I found the quilt too hot to sleep under, I was told there was nothing like that at the hotel. Only sheet or quilt. Christelle Damois, Directeur général at Les Jardins De Mademoiselle, responded to this review Dear Guest,Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your stay did not meet your expectations.We sincerely apologize for the inconvenience regarding the room smell and the limited availability of fresh milk and bedding options. Your comments have been shared with our housekeeping and front desk teams to ensure these issues are addressed and improved going forward.Providing a comfortable and welcoming experience is very important to us, and we regret that we fell short during your visit. Please know that we take your feedback seriously and will use it to improve the quality of our service.We hope to have the opportunity to welcome you again in the future, and offer you a better experience.Kind Regards,

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• User:pianochick

  Trip type: Family

  Perfect mother/daughter Paris trip.

  21 Sept 2025

  We booked Aug31-Sept7 for our mother/daughter trip of a lifetime. Our travel agent gave us a list of 10 hotels and after reading every review and looking at pictures of the 10, we both decided that this would be our choice. I had a couple questions before arrival and the hotel emailed promptly. Robes, slippers and pool towels were provided for this hotel. The hotel also recommended a pick up service which we used on arrival and departure. Our flight was delayed 5 hours on arrival, and after traveling for two days, we caught our second wind when we landed in Paris. Check in was friendly and our suite was ready. Someone helped us to our room with our bags. We stayed in 308, a beautiful suite with sky windows, a bathtub with towel warmer. Mini fridge, coffee maker with Nespresso pods, water, slippers, robes and plush towels. Coming from Canada we had to bring an adaptor to use their plugs and charge our phones. The lotions, shampoo and soaps in the room were amazing and you could purchase from the spa.The room, grounds, lobby and stairwell were spotless. We were early risers and the entrance and stairwells were being vacuumed and remained spotless for the day. There were umbrellas in the entrance if you needed one. We did not opt for the breakfast but it smelled delicious. There was water available in the lobby and pool area. Made with different infused fruits. Our room was basically soundproof , we could just hear the church bells from inside. The roof top was a lovely area to sit, listen to the church bells and relax. There was a button and menu that you could order a drink. The grounds were kept spotless as well. There were two elevators which were a good size and stairwell options to get to the rooms. Another reason we chose this hotel was the pool and steam room. The pool area was spotless. The pool had jets that could be turned on . This was amazing because we were walking 25,000 plus steps a day. The steam area was down the last couple days of our visit with a sign for maintenance. The hotel seems to pride itself on making everything look and work well. The hotel also offered room service from a nearby cafe. Staff, workers and housekeeping always with a Bonjour and a smile. No issues with the language barrier.I play piano and have performed in many Countries. This was not a work trip but if I ever get the chance to visit again. This will be my choice of stay. I will also recommend it to anyone that I know is traveling to Paris. 10/10 mother/daughter trip of a lifetime Christelle Damois, Directeur général at Les Jardins De Mademoiselle, responded to this review Dear Guest,Thank you so much for your incredibly detailed and heartfelt review! We’re truly honored that you chose our hotel for such a special occasion, and we’re thrilled to hear that your experience lived up to your expectations.It’s wonderful to know that everything from the suite and amenities to the cleanliness and service helped make your stay comfortable and memorable. We're especially glad the pool and rooftop provided a relaxing break after those long sightseeing days!Thank you also for mentioning our staff’s friendliness and attention to detail. We genuinely care about creating a warm and welcoming atmosphere, so your kind words mean a lot to the whole team.We would be absolutely delighted to welcome you back. And thank you for recommending us to others, that’s the highest compliment we could receive.Wishing you and your daughter all the best until we meet again in Paris!Warm regards,

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• User:drjeff

  Trip type: Couples

  Gone downhill

  16 Sept 2025

  We stayed here 3 years ago and loved it. I gave it a great review. It was right after Covid and for health reasons we booked a suite . This time we booked a regular room.What a mistake . I still enjoyed the amazing pool and health club, rare for a Paris hotel in this price range .However the room was typical Paris claustrophobic and was not in great condition. Lighting was poor and there was not a lot of space to store things.The bathroom had a sewage smell and they refused to change our room due to availability. The second day it was offered but we were only staying 3 days and declined.Front desk were helpful and the pool is good for swimming laps.It’s also in a nice true neighborhood with good food.But we won’t stay again or recommend it sad to say. Last time we got the royal treatment with daily gifts but not this time.We had trouble getting daily water and turn down service . Sad to see it go down hill Christelle Damois, Directeur général at Les Jardins De Mademoiselle, responded to this review Dear Guest,Thank you for taking the time to share your experience regarding your stay. We are sincerely sorry to hear that your stay did not meet your expectations. Your remarks regarding the size and condition of the room, lighting, lack of storage, as well as the smell in the bathroom and the shortcomings of the service (daily water, turndown and daily attentions) are taken very seriously. We understand your disappointment, especially since your previous stay had been positive.We have already forwarded your comments to our technical and accommodation teams so that a complete control of the rooms and sanitary facilities is carried out and that the cleaning and reception procedures are reinforced. Nevertheless, we are happy that you enjoyed our pool, health club and the neighborhood and that the reception staff was able to help you.If you wish, we would like to discuss it directly to better understand the details of your stay and consider a suitable solution. Please contact our team by phone so that we can review your file and try to regain your trust.Sincerely Yours,

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