L'hotel Du Jeu De Paume

Recent Reviews: 855

• User:terrymW5397WS

  Trip type:

  Great location, great hotel

  06 May 2026

  We are so glad we stayed here! The front desk staff were all exceptionally friendly, the room was spacious and clean, and the location was perfect. I'm picky about hotels, and I will definitely stay here again if my travels take me back to Paris.

• User:Rijswijk1954

  Trip type: Business

  lovely stay at Hotel Jeu de Paume

  16 Apr 2026

  Friendly place, Great location. We'll be back. Lots of restaurants on the island, no need to go far for good food and great icecream Nathalie Heckel, Directeur général at Hotel du Jeu de Paume, responded to this review Dear Guest, Thank you for your lovely feedback regarding your recent stay at Hôtel du Jeu de Paume. We are glad to read that you enjoyed our location on île Saint-Louis in the heart of Paris. It is indeed very convenient to visit Paris, close to many attractions, restaurants and cafés. It will be a pleasure to welcoming you back in Paris. Kind regards - Nathalie Heckel, General Manager

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• User:traveler200084

  Trip type: Family

  A lovely apartment in a great location with some cons

  05 Apr 2026

  We stayed in the first floor (3 bedroom) apartment. It is an awesome location! We were able to walk so many places. It's a gorgeous area, and there were several streets to walk where cars are infrequent or not allowed. We had plenty of space for our family, and really appreciated the 2 bathrooms. The historic building was so neat to stay in and that was an experience on its own. The staff was very helpful and kind.But...it was very smelly, (not surprising since it is very old). It was bad enough in one of the rooms that my daughter felt a little ill on waking each morning. The second issue was that the noise was absolutely unbelievable. It's only an issue in one of the bedrooms, which meant that our kids weren't awakened (thank goodness!) But we could hear every conversation from someone in a nearby room (or apartment- we couldn't tell). When they played music, it was almost as if the speakers were in our room, when they were to the bathroom we could hear the details, etc... Additionally, any conversations on the street, or trucks or cars or motorcycles were as if they were in our room. It wasn't a real issue for us, as jet lag meant we could sleep through a lot, but anyone who is a light sleeper should consider it. I should add that the noise was happening when the windows and shutters were totally shut. Overall, we are happy with our choice to stay there. Having the space that we needed while in the center of the city was lovely! Nathalie Heckel, Directeur général at Hotel du Jeu de Paume, responded to this review Dear Guest, Thank you for taking the time to share such a detailed review of your stay with us. We are delighted that you enjoyed our location on the île Saint-Louis, in the heart of Paris. We are, however, truly sorry to read about the issues you encountered. Regarding the smell, we understand how unpleasant this can be, especially in an older building, and we will look into this carefully to see what improvements can be made.Concerning the noise, our central location in a lively Parisian neighborhood does mean that some level of street activity can be expected. That said, what you describe inside the apartment is clearly not the experience we want our guests to have. We will investigate this point further, as your feedback is very valuable.We really appreciate your balanced perspective and are happy to know that, overall, you still enjoyed your stay and the unique experience of being in the heart of the city in our apartment. We hope to have the pleasure of welcoming you and your family again in the future.Kind regards - Nathalie Heckel, General Manager

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• User:SheldonRS

  Trip type: Couples

  Parisian home away from home

  03 Apr 2026

  Superb location, comfortable, well-appointed rooms, and a friendly staff. Nathalie Heckel, Directeur général at Hotel du Jeu de Paume, responded to this review Dear Guest, Thank you so much for this lovely comment. It is a pleasure to read that you enjoyed your stay at the hôtel du Jeu de Paume. We want the best for our guests, it includes comfortable rooms and accommodations. Also, our location is a chance, being on the île Saint-Louis in the heart of Paris is really the best.We hope to see you soon !Best regards - Nathalie Heckel, General Manager

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• User:Melissa F

  Trip type: Solo travel

  BiG disappointment

  24 Feb 2026

  My husband and I found this hotel online - the description and photos looked wonderful - quiet and in a lovely area of Paris. However it was a big disappointment. We booked a junior suite to give ourselves more space and it was a duplex with two tiny spaces - downstairs a grimy old sofa and bathroom and a narrow spiral staircase up to another tiny space with bed - if you wake up in night to use the bathroom - very scary steep narrow staircase to navigate - and little unfinished dirty area under the stairs. Very SMELLY. The staff were not helpful and finally agreed to move us to a regular room - charging same as suite, which was a little less smelly, but tiny and not so nice. They wouldn't give us refund to move elsewhere. The lobby and breakfast area could have been charming - interesting old beams in high ceilings with cool contemporary art work and decor - but again musty! Breakfast was subpar with food sitting out all mornig - room temp pancakes under a class case all morning, fruit cup in syrup, and really unappealing. BIG disappointment. Very misleading website! Nathalie Heckel, Directeur général at Hotel du Jeu de Paume, responded to this review Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience at Hôtel du Jeu de Paume did not meet your expectations, particularly regarding your initial suite and the challenges you encountered with the staircase and room layout. We sincerely apologize for any discomfort or inconvenience you experienced during your stay.We also regret that you felt our team was not able to fully resolve the situation to your satisfaction. Please know that guest comfort and satisfaction are our top priorities, and your comments will be carefully reviewed as part of our ongoing efforts to improve both room conditions and communication regarding room types.At the same time, we are pleased that you appreciated aspects of the hotel such as the historic charm, high ceilings with exposed beams, and contemporary art and décor, which are central to the unique character of our property.Regarding breakfast, we take your feedback seriously and will review our offerings and presentation to ensure the quality, freshness, and appeal better reflect the standards our guests expect.We greatly value your comments as they help us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide a stay that fully meets the high standards of comfort and hospitality that Hôtel du Jeu de Paume strives to offer.Warm regards - Nathalie Heckel, General Manager

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