Libertel Montmartre Opera

Recent Reviews: 833

• User:Reservarlden

  Trip type: Solo travel

  Excellent

  01 Jun 2026

  Very pleasant stay at this well located hotel with warm friendly staff. No problems with noise or the temperatures. Very well located for public transport too. Hotel Manager, Owner at Libertel Montmartre Opera, responded to this review Dear Guest, We are grateful to you for taking the time to review your positive experience.We are thrilled you enjoyed your stay at Libertel Montmartre Opéra.Our team takes pride in providing welcoming service and maintaining a peaceful environment. It’s wonderful you found our location convenient for exploring Paris and accessing transport links. We’re equally pleased your room temperature remained comfortable throughout your visit.We look forward to seeing you again soon.Kind regards,Anita NENDURADU, Front office Manager

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• User:Jean E

  Trip type: Couples

  Horrible costumer service

  26 May 2026

  Absolutely disgraceful customer service.I was supposed to travel from Madrid to Paris the next day, but my passport was stolen in Barcelona before my trip. I immediately sent the hotel official police reports and embassy documents explaining the emergency situation.Despite all the proof provided, the hotel ignored my emails, refused any refund or assistance, and showed zero professionalism or human respect.A hotel that treats guests this way during a real emergency does not deserve trust. They only care about charging clients, not about customer service or basic decency.Be very careful before booking here.

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• User:lucyr913

  Trip type: Couples

  Impeccably clean, but a noise / heat trap: proceed with caution

  14 Apr 2026

  The Libertel Montmartre Opéra is undeniably one of the cleanest hotels we have ever stayed in, and the staff were genuinely welcoming and professional. However, despite the positives, we did not get a single night of quality sleep during our 4-night stay, which overshadowed the entire trip.We booked a "Privilege Room" specifically for the advertised "Climate-controlled Air Conditioning" and "Soundproofing." Unfortunately, we discovered that the AC is turned off "seasonally." Because the hotel is in the heart of Pigalle—an incredibly vibrant but very loud nightlife area—you are caught in an impossible trap:1. Keep the windows closed for the promised soundproofing and "boil" in a room with no ventilation.2. Open the windows to cool down and endure shouting and street noise all night long.When we asked for a fan to help mitigate the heat, we were told the hotel didn't have any and "nothing could be done." For a hotel at this price point to offer no cooling solution in a noisy district is a major oversight. To add to the frustration, the hotel's own digital feedback system (sent via email during the stay) was non-responsive when we tried to log our issues.We left our trip completely exhausted. If you value a temperate, quiet room, be very careful booking here during the "shoulder" seasons (April/October) as the advertised climate control may not be available, rendering the soundproofing useless. Hotel Manager, Owner at Libertel Montmartre Opera, responded to this review Dear Guest,Thank you for the time taken to share your experience of staying with us.We are delighted to hear that you found our rooms impeccably clean and appreciated the welcoming professionalism of our team. Your recognition of our commitment to cleanliness and service is greatly valued.However, we sincerely apologize that your experience fell short in some areas. Our temperature management system aims to balance comfort with environmental responsibility, adjusting settings seasonally. While this system supports sustainability, we understand it may lead to varying conditions during shoulder months. We are also reviewing our communication practices to ensure clearer information about seasonal adjustments and available room features, such as courtyard-facing options for reduced noise.Nonetheless, we are grateful that you chose our hotel for your visit to Paris and regret that the vibrant surroundings impacted your rest. We continuously seek ways to enhance guest comfort while respecting our eco-conscious commitments.We hope that you will return again for an improved experience.Best wishes,Anita NENDURADU, Front office Manager

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• User:Holmy20

  Trip type: Family

  No complaints

  02 Mar 2026

  Location good short walk to montematre although street beside not great fir kuds to see pigalle maybe walk different way .. never felt unsafe .... room was clean although we requested higher room and didn't get it we were disapointed as it was special birthday ..... ladies on desk were really friendly and we felt safe here all girls..... good value and would stay again ..... Hotel Manager, Owner at Libertel Montmartre Opera, responded to this review Dear Guest,Thank you for sharing your kind feedback.We are delighted to hear that your stay at Libertel Montmartre Opéra met your expectations.It was a pleasure to know you found our team welcoming and our accommodations clean. We always aim to create a comfortable environment for every guest.That said, we regret the oversight regarding your room request. While we strive to accommodate preferences, availability can sometimes limit our ability to fulfill specific needs. Please know that we value such feedback as it helps us refine our service.Nonetheless, we are glad our location served as a convenient base for exploring Montmartre. Its vibrant surroundings and proximity to iconic sites make it a favorite among our guests.We look forward to welcoming you back. Best wishes,Anita NENDURADU, Front office Manager

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• User:Elena G

  Trip type: Family

  Wonderful stay and outstanding staff

  10 Feb 2026

  We had an amazing experience at Libertel Montmartre Opéra. We were two families traveling with two kids, and everything exceeded our expectations. The hotel was spotlessly clean, comfortable, and very well maintained.The staff were truly exceptional — incredibly friendly, welcoming, and always happy to help with any request. We felt genuinely cared for from start to finish. They even went out of their way to help make my friend’s birthday special, fulfilling all our requests and adding a beautiful personal touch with a handwritten message. It meant so much to us.We were extremely satisfied with our stay and would absolutely recommend this hotel to anyone visiting Paris, fantastic location also.Thank you for such a lovely experience — we’ll definitely be back! 💛✨ Hotel Manager, Owner at Libertel Montmartre Opera, responded to this review Dear Madam,Thank you for taking the time to leave a review of your stay with us.We are delighted that your stay at Libertel Montmartre Opéra met all your expectations.It brings us joy to know our team’s warm hospitality made your visit memorable. We always aim to create personal touches, like the birthday message, to make moments special. Our central location in vibrant South Pigalle offers easy access to Parisian gems, and we’re thrilled it enhanced your experience.It would be a pleasure to welcome you for another enjoyable stay.Best wishes,Anita NENDURADU, Front office Manager

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