Londres Saint-Honore

Recent Reviews: 198

• User:Geoff H

  Trip type: Family

  Poor Customer Service

  30 Jul 2025

  Due to a medical emergency with my Son, we ere unable to keep our reservation with this Hotel.After repeated attempts by Booking.com to ask them to waive the cancellation fees, (which they were entitled to charge) due to my emergency circumstances, they showed no empathy and understanding, and refused.I emailed and messaged them directly as instructed to do, but have received NO response from them? Very poor customer service.Beware, because as much as I accept they were entitled to charge the cancellation fee, they clearly have no moral compass or desire to understand certain emergency situations that can arise, do the right thing, and waive it. Not even a partial offer of help. Will never book with them again!!

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• User:Icy L

  Trip type: Business

  Old hotel with no hot water and a bunch of stairs

  23 Mar 2025

  The hotel and the management were both terrible.I did not realize that there were many stairs (even with the elevator you will have to navigate stairs). However, not the hotel's fault and the gentleman at the reception desk helped me with my luggages. (See pictures attached) After I settled down in the room (very small and only one small window), I was ready to take a shower at 10 pm, only to find out that there was just lukewarm water and low water pressure. I went downstairs to get the reception clerk to come up to the room. There was no apology whatsoever about the fact that there was no hot water. There was no other room I could move to. I asked him to call the manager (who was not there, and also no apology) who said he would refund me 2 out of the 3 nights stay even though I was going to check out that night so I could check into another hotel, Normandy Le Chantier (which was very nice, not that much more expensive and had hot water and good water pressure).Laurent the manager’s response:“Bonjour, Our hotel is an old 17th-century house.The shower water may not have been hot and powerful enough for your liking. “I recommend not staying in this hotel if: 1) you don't want to risk your chance of not being able to take a hot shower 2) having the need to deal with unprofessional management.

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• User:Sarah F

  Trip type: Friends getaway

  Clean, comfy, basic rooms with helpful 24hr reception staff

  22 Sept 2024

  Paris was our last stop for a group of friends travelling Europe. We were met with the smiling Eric on arrival at reception, who warmly greeted us and gave us an overview of the history of the Saint-Honore, which was fab! All staff that we encountered on reception during our stay were great too. Steep staircase, so if you aren’t that mobile, not the spot for you. Hôtel is perfectly situated at the heart of the city, easy walking distance to many attractions, cafes, restaurants and tourist stops / metro lines. Room was a twin, beds were comfy and amenities basic but did the job. Would stay again, especially with Eric’s helpful info about what to do, how to stay safe and tips and tricks from a Paris local!

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• User:Curious45087230050

  Trip type: Friends getaway

  Unhygienic and Overpriced – Not Worth It

  12 Aug 2024

  I recently stayed at Hotel Londres Saint-Honoré in Paris on May 28, 2024, and my experience was nothing short of disappointing. Upon entering my room, I was shocked by the unhygienic conditions. The sheets and pillows were stained, and to make matters worse, I found bugs in the sink. For the price I paid, I expected a much higher standard of cleanliness.When I brought these issues to the attention of the hotel manager, he claimed to have checked the room before my arrival. However, when I showed him the photos I had taken, he simply responded with an indifferent "oh, yeah," indicating that the room had not been inspected as he claimed.This lack of attention to cleanliness and customer service forced me to leave the hotel immediately and book a room elsewhere. I ended up staying at Hotel De L'Arcade, which was a much more pleasant experience.I would not recommend Hotel Londres Saint-Honoré to anyone. There are many other options in Paris that offer far better value for your money. Avoid this hotel if you expect even basic levels of cleanliness and customer service.

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• User:Linda D

  Trip type: Couples

  A Paris gem!

  17 Jul 2024

  This is my second visit to this lovely little hotel. The staff are so friendly and helpful-Eric gave us suggestions for dinner and also helped explain the best metro option for our trip to Gare du Lyon this morning, which made our onward travel hassle free. The room was lovely, perfectly clean and had everything you would want, including great air-conditioning and a juliette balcony overlooking the street below. This hotel is in a really lovely location, only minutes walk from the louvre and place de vendome. I highly recommend!

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