Melia Paris La Defense

Recent Reviews: 3351

• User: NigelEngland

  Trip type: Couples

  Good Meliá but not great.

  A good Meliá but not the best. As a Gold member there was no special welcome, the Level is in a dark room with no windows and limited food offering, technical issues in the room took a time to sort out. Breakfast is good as is the location by the M1 subway into central Paris. Hotel Manager, Owner at Melia Paris La Defense, responded to this review Dear Sir,Thank you for staying with us at Mel… Read moreA good Meliá but not the best. As a Gold member there was no special welcome, the Level is in a dark room with no windows and limited food offering, technical issues in the room took a time to sort out. Breakfast is good as is the location by the M1 subway int… Read more

• User: Smartflyer

  Trip type: Couples

  Horrible experience and people

  Had reserved accidentally the day before arrival. After calling the hotel, emails etc. they were not at all willing to move the reservation.So I made a reservation for the following day too (e.g. paid for 2 nights) and then emailed the hotel to lets us in early on our actual arrival date (since they had charged me for the previous night and refused to move the date). On arrival, they refused to gi… Read moreHad reserved accidentally the day before arrival. After calling the hotel, emails etc. they were not at all willing to move the reservation.So I made a reservation for the following day too (e.g. paid for 2 nights) and then emailed the hotel to lets us in earl… Read more

• User: akagino

  Trip type: Couples

  Avoid: Breakdown in Housekeeping, Lounge, and Hygien

  I came back to Meliá Paris La Défense because last year’s stay was genuinely good. This time it has been the opposite: a steady breakdown in basic service, and it’s particularly glaring if you’ve booked The Level and are paying extra for “premium” access.The issues (repeated, not one-offs)Room housekeeping is consistently late.Our room still hadn’t been refreshed by 3:24 pm one day, and on another… Read moreI came back to Meliá Paris La Défense because last year’s stay was genuinely good. This time it has been the opposite: a steady breakdown in basic service, and it’s particularly glaring if you’ve booked The Level and are paying extra for “premium” access.The i… Read more

• User: Lisa T

  Trip type: Family

  Amazing

  Amazing hotel. Friendly staff, nothing was too much trouble.The whole experience was brilliant from start to finish. When we arrived Gabriel checked us in, our room wasn’t quite ready as we had arrived before check in time, but he allowed us to use The Level facilities while we waited. Which was amazing, good selection of food and drink throughout the day.When we got to our room we were amazed! It… Read moreAmazing hotel. Friendly staff, nothing was too much trouble.The whole experience was brilliant from start to finish. When we arrived Gabriel checked us in, our room wasn’t quite ready as we had arrived before check in time, but he allowed us to use The Level f… Read more

• User: Sightseer60825683728

  Trip type: Couples

  Beware with fake Meliá

  I needed a few days to be able to digest this (terrible) experience in Paris. Let’s start with the check-in. I am a Meliá Silver member, and since it was my wife’s birthday, we chose The Level experience. We have previously stayed at hotels in the same category, and all of those experiences were amazing. We were extremely disappointed with the service offered at the Meliá Paris La Défense.Upon arr… Read moreI needed a few days to be able to digest this (terrible) experience in Paris. Let’s start with the check-in. I am a Meliá Silver member, and since it was my wife’s birthday, we chose The Level experience. We have previously stayed at hotels in the same categor… Read more