Mercure Paris Gare de Lyon TGV Hotel

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Mercure Paris Gare de Lyon TGV Hotel

Name: Mercure Paris Gare de Lyon TGV Hotel
Address: 2 Place Louis Armand, Paris, france
Telephone: 0204 505 9777
Rating: 3.6

paris, france

About Mercure Paris Gare de Lyon TGV Hotel

location

The hotel is located behind the clock tower of the Gare du Lyon station. Its location guarantees guests proximity to the commercial and financial districts of the city, as well as to the Bercy sports centre, the French national library and the Opéra Bastille (1 km away).

facility

315 rooms, including 89 double rooms, are located on 7 storeys and can be reached by 3 lifts. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A business centre with fax machine and photocopier is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. A shower and a bathtub are included the bathrooms. A hairdryer, bathrobes and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym and aerobics.

meals

Dining facilities include a non-smoking restaurant, a breakfast room, a café and a bar. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. The hotel also offers snacks.

Amenities at Mercure Paris Gare de Lyon TGV Hotel

Facilities (18)

Air conditioningLobby24-hour receptionCurrency ExchangeShopsConference RoomInternet accessRoom ServiceLaundry ServicePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorSmoking roomsWifi

Business Center and Conferences (1)

Business Center

General Services (6)

ConciergeDoctor on callLuggage storageMultilingual StaffWake-up Call / ServiceWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Object Information (1)

Fax

Room Facilities (6)

ShowerMinibarTVClosetRoom serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (1)

Gym

Transfers (1)

Airport Transfers

Location

Bastille-Bercy, Paris, France

2 Place Louis Armand

What's nearby

Train Station20m
Bus Station20m
Underground/Over ground Station50m
Public Transport50m
Tourist Centre1km

Check-in from 3:00 PM · Check-out by 12:00 PM

Bastille-Bercy, Paris, France

2 Place Louis Armand

What's nearby

Train Station20m
Bus Station20m
Underground/Over ground Station50m
Public Transport50m
Tourist Centre1km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

3.6

Good

3033 reviews

Value
Rooms
Cleanliness
Service

Excellent588
Very Good1323
Average721
Poor257
Terrible144

Recent Reviews: 3033

User: Rossiroo22
Trip type: Couples
Great location
We needed to stay near Gare de Lyon - this hotel was perfect. Comfortable, clean rooms. Great location for our transit in Paris. Would stay there again.We needed to stay near Gare de Lyon - this hotel was perfect. Comfortable, clean rooms. Great location for our transit in Paris. Would stay there again.
User: Terry B
Trip type: Family
Poor Hotel and Customer Service
I would seriously reconsider staying at the Mercure Paris Gare de Lyon based on my experience.The reception service was dreadful. I found the staff dismissive, unhelpful and seemingly uninterested in resolving genuine problems with our stay. It was certainly not the welcome or level of customer service I would expect from a Mercure hotel.We had specifically requested twin beds, yet the room we wer… I would seriously reconsider staying at the Mercure Paris Gare de Lyon based on my experience.The reception service was dreadful. I found the staff dismissive, unhelpful and seemingly uninterested in resolving genuine problems with our stay. It was certainly n…
User: Graham T
Trip type: Family
Straight onto the train
A very smart hotel, with extremely clean and tidy rooms, beautifully presented, big TV, comfy beds. The staff were very helpful as we swapped a double for a twin room, very accommodating of them.A very smart hotel, with extremely clean and tidy rooms, beautifully presented, big TV, comfy beds. The staff were very helpful as we swapped a double for a twin room, very accommodating of them.
User: Tom B
Trip type: Couples
Solid Choice Near the Station!
The Mercure Paris Gare de Lyon TGV is a good choice if you're looking for convenience. Its location right next to the station is very convenient. The rooms were clean and well-maintained, and we particularly enjoyed the good breakfast selection. Plus, the bed was incredibly comfortable!The Mercure Paris Gare de Lyon TGV is a good choice if you're looking for convenience. Its location right next to the station is very convenient. The rooms were clean and well-maintained, and we particularly enjoyed the good breakfast selection. Plus, the bed…
User: MichelleN0023
Trip type: Solo travel
Great location for access to Gare de Lyon
I booked the Mercure for two separate one night stays for a train trip to Aix en Provence. I had previously stayed at the Novotel Gare de Lyon for a similar train trip in April but as the A/C was not very good was hoping the Mercure was better in that regard because of the warmer weather. It was. Upon arrival, I was upgraded to a Privilege room because of my gold Accor status. The room was small a… I booked the Mercure for two separate one night stays for a train trip to Aix en Provence. I had previously stayed at the Novotel Gare de Lyon for a similar train trip in April but as the A/C was not very good was hoping the Mercure was better in that regard b…

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