Mercure Paris Gennevilliers Hotel

Recent Reviews: 120

• User: lico U

  Trip type: Family

  Très bien

  Very nice, specially the restaurant Catherine MARAIS, General Manager at Mercure Paris Gennevilliers, responded to this review Dear Guest,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gennevilliers and in our restaurant. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve… Read moreVery nice, specially the restaurant Catherine MARAIS, General Manager at Mercure Paris Gennevilliers, responded to this review Dear Guest,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gennevilliers and in our restaur… Read more

• User: 869IanC

  Trip type: Couples

  A visit to Paris

  Got here after a long long trip, totally exhausted. Our driver phoned ahead to reserve our dinner tables for 7,30. Room was ok, but reception slow due to staff shortages. Had shower, went to the bar. A very ordinary glass of red( small) wine and a G&T. €21.50 euros!!!! What!!!! So DONT bother getting ripped off at the bar. Got to restaurant had to wait 45mins for a very ordinary starter platte… Read moreGot here after a long long trip, totally exhausted. Our driver phoned ahead to reserve our dinner tables for 7,30. Room was ok, but reception slow due to staff shortages. Had shower, went to the bar. A very ordinary glass of red( small) wine and a G&T. €21… Read more

• User: donad395

  Trip type: Business

  Lost items in the hotel

  I checked in on June 22nd around 9pm. The fridge in the room was locked, so I checked with Reception as I has bought 100Euro worth of cheese and butter wch I needed to keep cold. They said to bring it to Reception, which I did. I wrote my room number in a piece of paper and placed that in the plastic bag wch I tied. When I was checking out at 6am on June 26th I told the guy at the Reception (who s… Read moreI checked in on June 22nd around 9pm. The fridge in the room was locked, so I checked with Reception as I has bought 100Euro worth of cheese and butter wch I needed to keep cold. They said to bring it to Reception, which I did. I wrote my room number in a piec… Read more

• User: Nolan16

  There was something seriously off about this hotel

  I stayed here for 4 nights in total with my family .Firstly The hotel was not up to the mark of Mercure hotels.Let me start by saying the AC in my room wasn’t working properly for the entire stay.I’ve complained to the Staff at the Reception Multiple times during my stay and all they told me was the technician will come in the afternoon he’ll have it checked .My whole family went to sleep SWEATING… Read moreI stayed here for 4 nights in total with my family .Firstly The hotel was not up to the mark of Mercure hotels.Let me start by saying the AC in my room wasn’t working properly for the entire stay.I’ve complained to the Staff at the Reception Multiple times dur… Read more

• User: Azkash

  Trip type: Family

  Clean, reasonably priced, good location

  We stayed here for a long weekend and found the hotel to be in a good location (if driving) with lots of parking. The hotel was clean, reasonably priced but very basic. The room was a decent size for a family and we could just see the Eiffel Tower from our room (which was a nice surprise). On one of the days we took a 15 minute walk to the train station and caught the train into the centre of Pari… Read moreWe stayed here for a long weekend and found the hotel to be in a good location (if driving) with lots of parking. The hotel was clean, reasonably priced but very basic. The room was a decent size for a family and we could just see the Eiffel Tower from our roo… Read more